Apple Says Some 2018 iPad Pros Ship Bent, But It's Normal and Not a Defect

[s15119]

This is not the Apple we all grew to love.

It's actually no different than the apple of old. No different at all.

 

[jimmy_uk]

I’m not your pal, buddy. Because I don’t relentless defend Apple from anything. Like your interpretation of my post, this is a huge miss on their part.

"I'm not your buddy, guy"

 

[s15119]

Apple is pathetic for even bringing it up and saying it’s normal. But people on here will defend Apple till the end.

Actually, most people here complain about any little thing forever.

 

[dominiongamma]

Honestly, doesn't sound like anything to worry about. But, people love to complain and moan and whine and cry and... on and on.

So look the other away and let Apple off the hook got it... not happening anymore

 

[Macintoshrumors]

love apple, they give no Fs

 

[iAppl3Fan]

Courage. Have to have this to sell bent iPads and say that's not a defect.

 

[kemal]

Dear God. Don’t they focus group test these statements?

 

[dennislaska]

Actually, most people here complain about any little thing forever.

And a lot pf people will defend Apple to their grave. Yours not theirs.

It just goes to show you that "if some iPads have this problem" Apples QA/QC needs improvement, but we already know that.

 

[Xiroteus]

Apple told The Verge that the bend is not considered to be a defect.[?quote}]

If there is a bend............IT IS A DEFECT!

I would avoid it for that reason alone.

 

[dennislaska]

So, "your next computer" might be bent. This is progress, right?

But it's oh so thin..........

 

[thadoggfather]

Wow!!


(some of) MacRumors: they don't bend, must be the user
Apple: some come bent, don't worry about it

I'd advise anyone with a bend bothered by it return it!!

This is unacceptable. They'd be better off having said nothing

 

[thadoggfather]

every product has tolerances...

every customer has tolerances, too

 

[MallardDuck]

It just goes to show you that "if some iPads have this problem" Apples QA/QC needs improvement, but we already know that.

Yep. This falls into the 'get that model a cheeseburger' category. Except in this case it's 'Get that apple designer a ruler in millimeters instead of microns'. Thinner is NOT always better.

 

[ckhris1613]

Steve has been dead for a long time. That "joke" is old and frankly stupid. It adds absolutely nothing to the discussion and everyone here has heard it before.

I have not heard it but ur quoting and saying it adds absolutely nothing to the discussion is exacly what you did too. Congrats

 

[polee]

No new iPad for me. What if I send this for repair and they say I bent it because I was rough and my warranty is made void. This is totally ridiculous.

 

[thadoggfather]

I normally don't read entire threads of this magnitude, but I am ABSOLUTELY going to read this entire thread at least as of this post and try to keep up as best as humanly possible here and there

Bend it like Beckham, Tim!

 

[DNichter]

That's also what Apple is saying.

I’m not sure what you’re trying to say?
[doublepost=1545266783][/doublepost]

That’s technically not the answer, because if you read the article, Apple may not be accepting returns based off their explanation of the bending, being it’s considered normal. Unless that is, the store makes some exception otherwise. (Or Unless someone is in the 14 day return policy, then they can’t contest that.)

I’m talking about the 14 day return policy when I say return it. If I opened up a product and it was bent, I’d return it.

 

[ckhris1613]

Actually, most people here complain about any little thing forever.

Forever is a long time, you sure about this?

 

[itguy06]

A bend out of the box is a defect. Stop being cheap, Tim. Take care of your customers.

Tim won't take care of the customers. He's like the ex-Pepsi CEO of Apple that almost ran Apple out of business because he fleeced customers and had no clear product plan. Sounds like Tim.......

 

[DNichter]

Really think Apple would admit something like this for a small number. What is the defense going to be when the class action lawsuit comes. Consumers should have expected a bent ipad. We never stated they would be straight. Apple better hurry up and get some fine print disclosure somewhere. Not going to help on what has been sold.

Yea I don’t think it’s that big of a deal to say there was a bad batch, it happens. Not sure what you’re saying in the rest of the post though.

 

[jayducharme]

every product has tolerances...

But not every customer...

(Ah! thadoggfather beat me to the punch!)

 

[fhall1]

If I buy a $1K tablet, it sure as s-word shouldn’t rock when I set it down on a table

 

[DNichter]

Some of you guys take brands and buying products a little too seriously. I like Apple products and they have always served me well, but to take such an outraged stance on the subject is a little creepy to me. A little funny too. It’s a problem for the product and Apple for sure, but it’s not the end of the world. Buy the product, or don’t. You’ll be alright, deep breaths.

 

[jamezr]

I’m not sure what you’re trying to say?
[doublepost=1545266783][/doublepost]

I’m talking about the 14 day return policy when I say return it. If I opened up a product and it was bent, I’d return it.

I don't think it is bent out of the box......

 

[DNichter]

I don't think anybody is screaming and crying LOL.

And people expect Apple to be perfect because that's what Apple's image is. The best high quality devices and why Apple deserves premium prices........................So.........................

Haha have you seen the thread? The outrage, the horror, this is so terrible, blah blah. It’s kind of a joke. Well if you expect perfection in any company, you’re kind of a dummy. You take the good with the bad in any company you support and hopefully the good outweighs the bad. It’s not as serious as y’all make it out to be though.
[doublepost=1545267261][/doublepost]

I don't think it is bent out of the box......

You’re saying you don’t think yours was bent out of the box?