YOU WERENT IN THE FOXCONN FACTORY WHEN SAID DEVICE WAS WHIPPED TOGETHER IN A FRACTION OF A SECOND SO YOU CANT SAY
SOMEONE MIGHTVE SAT ON THE BOX IN THE BACK OFFICE BEFORE HANDING YOU THE DEVICE IN THE STORE
Reeeeeeeeee
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Apple Says Some 2018 iPad Pros Ship Bent, But It's Normal and Not a Defect
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YOU WERENT IN THE FOXCONN FACTORY WHEN SAID DEVICE WAS WHIPPED TOGETHER IN A FRACTION OF A SECOND SO YOU CANT SAY
SOMEONE MIGHTVE SAT ON THE BOX IN THE BACK OFFICE BEFORE HANDING YOU THE DEVICE IN THE STORE
Reeeeeeeeee
some 2018 iPad Pro models are indeed shipping with a "very slight bend in the aluminum chassis," which is not negatively effect the iPad's performance "in any practical way."
I am sorry but I have to disagree. I like to lay my iPad on the table while writing on the screen with the Apple Pencil. Even a slight bend would cause the tablet to wobble. This is not acceptable at all.
Luckily, I don’t own the 2018 ipad. Only the 2017 iPad Pro 12.9” which doesn’t bend even though I have put it in and out of my backpack for 1.5 years.
On a side note: this is probably the price we have to pay when Apple get the device thinner and thinner.
I am sorry but I have to disagree. I like to lay my iPad on the table while writing on the screen with the Apple Pencil. Even a slight bend would cause the tablet to wobble. This is not acceptable at all.
Luckily, I don’t own the 2018 ipad. Only the 2017 iPad Pro 12.9” which doesn’t bend even though I have put it in and out of my backpack for 1.5 years.
On a side note: this is probably the price we have to pay when Apple get the device thinner and thinner.
They have 14 days to try their products no questions return policy. Just say return it. Why we get a new product in the first 14 days. They have No choice.
Even that wording is offensive and kind of hypocritical.
VERY slight. EXTREMELY minor. VIVIDLY inconsequential. NOTICEABLY subtle.
I really need to start questioning my life decisions after reading 21 pages of people complaining about apple products. 
. Oh well, Macrumors is alive and well.
. Oh well, Macrumors is alive and well.
I don’t have one, so I’m not going to get too bent out of shape over this, but I think this is Ridiculous. Somebody should be canned.
Guys, if we don’t act offended by Apple’s absurd mindset, then we can never persuade them from running into this issue again with the newer generation iPad Pros.
They won’t act or prevent this from ever happening again if we just sit here and do nothing.
We shouldn’t give them a pass on this, bent iPad Pros are not acceptable.
This is clearly a defect. And Apple needs to do better about this in the future for their iPad Pro designs, just like they did with the iPhone 6 situation.
They won’t act or prevent this from ever happening again if we just sit here and do nothing.
We shouldn’t give them a pass on this, bent iPad Pros are not acceptable.
This is clearly a defect. And Apple needs to do better about this in the future for their iPad Pro designs, just like they did with the iPhone 6 situation.
Longtime lurker here. I’m slowly losing faith in Apple. To the point where I bought a OnePlus 6t and used it for a week because I’m sick of them pulling crap like the following:
Sorry if this comes across as trivial or whiny, but it’s like walking with a pebble in your shoe. It’s tolerable for a bit, but when it’s stuck in there for awhile, it starts to hurt and eventually bleed. If they listened to like 1% of what we had to say, things would improve massively. End of knee-jerk rant.
- Announcing vaporware like AirPower, the new Mac Pro, or the ekg on the watch. They changed the return policy a day after I sold mine, and when I called up, customer service was totally rude and unprofessional about the situation, not even a sympathetic ‘sorry’
- The massive year over year price inflation
- Anticompetitive practices like not implementing open standards like VP9, RCS - yeah, it’s not fully baked and android phones don’t all have it yet, but if apple flipped it on, that would change, but the green message shame must live on. And don’t even get me started on the choice of lightning over usb-c.
- Selling old products (MacBook Air, Mac Pro) at premium prices- we all know a poor soul who recently bought the old MacBook Air
- The fact I can - mostly - only use Siri with Apple services - no Spotify, but now Apple Music works with Alexa...? Just downright confusing. Like, Siri gets the job done if you’re all in, but she still kinda sucks
- Battery throttling without consumer consent until they were called out on it
- Locking users into the newest version of iOS
- iCloud storage is a joke
- and now bent iPads are a feature?!
Sorry if this comes across as trivial or whiny, but it’s like walking with a pebble in your shoe. It’s tolerable for a bit, but when it’s stuck in there for awhile, it starts to hurt and eventually bleed. If they listened to like 1% of what we had to say, things would improve massively. End of knee-jerk rant.
Would be nice for them to bring back headphone jack too. Feels inexcusable for such a large surface area device to forego that. Spare dongle hell on the tablet !
I don’t care much on the phone but hopping between devices with airpods isn’t as convenient as a dedicated paired device and occasional wired for the others. Especially if, Gulp, mac goes headphone jack-less
Jony Ive: We 'chamfered' the edges and use lasered al-you-min-eee-uhm with a tolerance higher than aerospace engineering. The final product is a seamless experience without imperfection.
Final product ships with one end 2mm higher than the other.
Jony Ive Edit: Uh, our 4-year research study concluded a 5 degree random bend results in the most comfortable-to-hold, most personal, iPad ever.
Final product ships with one end 2mm higher than the other.
Jony Ive Edit: Uh, our 4-year research study concluded a 5 degree random bend results in the most comfortable-to-hold, most personal, iPad ever.
As an engineer I can tell you that you deal with those issues in the design stage not in manufacturing.
True. Since Apple has presumably not received back 100% of the manufactured iPads for examination, and some people have reported the bend issue (and some have not), the word some is an apt descriptor.
What other word would have been more appropriate by Apple's "world-class PR" group ?
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Holy smokes Apple!!!!!!!
There was a time when NONE OF THIS would have been acceptable or "normal" and it would have NEVER left the factory in the first place.
Gone are the days of Steve Jobs.....if you were ever in doubt... given the last few years or iPhone mess, iMac, Macbook Pro, Macbook Air, Trashcan Mac etc etc.
They are ONLY saying this is normal because they don't want to deal with all the returns.
Money money money
Just WOW!!!!!!!!
There was a time when NONE OF THIS would have been acceptable or "normal" and it would have NEVER left the factory in the first place.
Gone are the days of Steve Jobs.....if you were ever in doubt... given the last few years or iPhone mess, iMac, Macbook Pro, Macbook Air, Trashcan Mac etc etc.
They are ONLY saying this is normal because they don't want to deal with all the returns.
Money money money
Just WOW!!!!!!!!
I must warn everyone that this is going to cause problems in the future.
I had an iPhone 6Plus that was bent, the apple store guy never agreed that it was bent and I took it easy until later on I dropped and shattered the screen. I went to the store to get it fixed and the store refused to fix it because the case was bent which means the new screen won't sit well on it and even if they force fit it then the screen might pop out after a few days.
They said I needed to pay $350 to get the whole device replaced as that's the only way.
I had an iPhone 6Plus that was bent, the apple store guy never agreed that it was bent and I took it easy until later on I dropped and shattered the screen. I went to the store to get it fixed and the store refused to fix it because the case was bent which means the new screen won't sit well on it and even if they force fit it then the screen might pop out after a few days.
They said I needed to pay $350 to get the whole device replaced as that's the only way.
Manufacturing DEFECT. Replace the bent ones. Fix your QA.
Forum trolls out in full force today. Meanwhile we still have the same two pictures circling the web and a bunch of macrumor newbies claiming theirs was bent.
Apple admitted it can happen, and further that they won’t do a damned thing about it if it does. What more do you want/need?
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I’ve got an idea for the next marketing campaign: the iPad Pro Comfort, the iPad Pro that is already broken in for you—-uniquely bent form factor right out of the box. Buy now and receive a free pair of stonewashed jeans, holes and tears included!
If this happens during manufacturing it looks more like a DESIGN flaw to me
hope this ain't iPhone 6 bendgate all over again with collateral damage such as touch disease ...
Yes, me too.
I was also going to buy a new Macbook Pro as a Christmas present to my self.
I will wait and see what happens in 2019 and if all they do is update processors or hd space I'm waiting until 2020.
There's always plenty of Windows based machines for half the price that do the same.
PLUS Apple doesn't have a 15 inch without the touch bar.
How lame.
