Apple sent me 2 MBPs

[vant]

Wrong. Apple isn't the police. No one expect the law can question you. There might be issues getting the warranty honored, however. Sell it for parts? I'd keep it for awhile (2 Months) and see what happens.

Of course they can question you. Once they look up the serial number, they will ask. They will then confiscate the product (Because it was lost) AND alert the police.

They have done this before with a MR member who purchased a lost/stolen laptop on craigslist. His laptop was confiscated (100% loss for him) and he was questioned heavily by the police.

 

[vant]

Finnaly someone I can discuss normally to, without hearing "THIS IS RIGHT, THIS IS WRONG, WAHHHH"

Well, I certainly respect your opinion, and I see your point when you say it's easier to move on with your life instead of "teaching Apple a lesson", but we really just have different views of what weighs more: peace and moving on, or teaching a lesson.

Anyways, I do see things like "What you do not want done to yourself, do not do to others". But that doesn't apply here. If I lost 2000$ by not paying enough attention, and find the person who has that money, I would let them keep it. Just to teach myself that you can't always have it the easy way.

But sir, I admire your maturity, and I also believe we should be raised with certain values by our parents, but there is a point in our lives when we need to question values we were taught.

Wow, I love discussing these things.

So if you loss your family heirloom, you would just let them keep it and teach yourself you can't always have it the easy way?

Ok.

 

[xlii]

I'm amazed and disappointed at the number of replies to this thread that advised the OP to keep it and don't tell Apple. To them, if they were to lose their wallet with all their ids and money in it would they want the finder to keep it or give them a call and return it?

Ethical question... if you were walking behind someone and they were fiddling with their wallet and you saw a 100 dollar bill fall to the ground... and they didn't notice and kept on walking... would you pick up the 100 dollar bill and keep it or give it back to the person who dropped it?

 

[ramzhh]

So if you loss your family heirloom, you would just let them keep it and teach yourself you can't always have it the easy way?

Ok.

I will not argue with sarcastic kids.

 

[ramzhh]

Ethical question... if you were walking behind someone and they were fiddling with their wallet and you saw a 100 dollar bill fall to the ground... and they didn't notice and kept on walking... would you pick up the 100 dollar bill and keep it or give it back to the person who dropped it?

Pick it up.

 

[tigress666]

I'm amazed and disappointed at the number of replies to this thread that advised the OP to keep it and don't tell Apple. To them, if they were to lose their wallet with all their ids and money in it would they want the finder to keep it or give them a call and return it?

Ethical question... if you were walking behind someone and they were fiddling with their wallet and you saw a 100 dollar bill fall to the ground... and they didn't notice and kept on walking... would you pick up the 100 dollar bill and keep it or give it back to the person who dropped it?

Oh come on, you already know people's answer to that by how they replied to this post. If they see nothing wrong with keeping the Macbook from Apple, I doubt they'd see anything wrong with keeping the 100 (after all, it was the guy's fault for not keeping track of what was in his pocket and not taking care to watch for stuff falling out when taking stuff out).

Oh, and I'm with you at the amazed and disappointed. Oh wait, I really shouldn't be amazed, I've always thought people suck. This just proves my to my optimist side that my pessimist side is right about people. I guess I had more optimism about people than I thought to be amazed at how many people replied to keep the macbook.

 

[xlii]

Oh come on, you already know people's answer to that by how they replied to this post. If they see nothing wrong with keeping the Macbook from Apple, I doubt they'd see anything wrong with keeping the 100 (after all, it was the guy's fault for not keeping track of what was in his pocket and not taking care to watch for stuff falling out when taking stuff out).

Oh, and I'm with you at the amazed and disappointed. Oh wait, I really shouldn't be amazed, I've always thought people suck. This just proves my to my optimist side that my pessimist side is right about people. I guess I had more optimism about people than I thought to be amazed at how many people replied to keep the macbook.

I'm with you. In 1972, I was home on leave from the Army before shipping out. I went for a bike ride. When I came back home my dad said someone had called and said they had found my wallet and wanted to return it. It had fallen out of my pocket during the bike ride and I didn't even know it. 2 weeks pay, my Rhode Island drivers license, my Army ID were in my wallet. I was very glad and very thankful that an honest person found my wallet. So I honor them by remembering that moment and if I am in a position to return something... to remember to do the right thing.

 

[ramzhh]

I'm with you. In 1972, I was home on leave from the Army before shipping out. I went for a bike ride. When I came back home my dad said someone had called and said they had found my wallet and wanted to return it. It had fallen out of my pocket during the bike ride and I didn't even know it. 2 weeks pay, my Rhode Island drivers license, my Army ID were in my wallet. I was very glad and very thankful that an honest person found my wallet. So I honor them by remembering that moment and if I am in a position to return something... to remember to do the right thing.

That's different. The possession or not of your wallet would determine the course of your life and would have a huge impact on you. However, this issue was about money. Just monetary value. While you wouldn't have a very easy time after you lost your wallet, Apple lost money. They can live without it, but it still matters.
But gosh, thanks for sharing.

 

[csnplt]

Interesting topic

I am in the restaurant business, so I'll try to put this into perspective using my business.

If someone were to order take-out, and I gave them all they ordered plus an extra dinner, I don't think they'd call and say "Hey, you gave me an extra dinner I didn't pay for."

Even IF they did, I would just say "No problem, keep it!"

Those cheap Apple jerks should have said the same, rather than give him a ridiculous $25 gift card. That's insulting. $2000 for them is nothing.

I would hope that you'd choose not to take back the extra dinner. As a matter of your customers' health, you shouldn't assume that the food hasn't been handled (or worse) by the people whom you gave it to in the first place.

I agree that Apple probably should have given the OP more than $25, but they had no obligation to give him anything at all. Do something because it's right, not because you'll be rewarded.

 

[tigress666]

That's different. The possession or not of your wallet would determine the course of your life and would have a huge impact on you. However, this issue was about money. Just monetary value. While you wouldn't have a very easy time after you lost your wallet, Apple lost money. They can live without it, but it still matters.
But gosh, thanks for sharing.

Oh, Apple won't live with it. This is business you are talking about. They'll pass the costs on to you, the consumers.

Do you really think they don't take into account how much losses they get from theft into their overall cost of business and what they charge peopel for their products? Do you really think they eat the costs?

No. They are there to make money. They'll just factor it into costs of goods and spread it around so hopefully people don't notice.

And besides, what makes you think it's ok just cause it's a big corporation? Using this logic, let me propose this. What if you made more money than me (very likely as I work retail and get retail wages)? Enough that 100 isn't going to make or break you (I mean it would kinda suck but it's not that huge a deal). 100 for me is a lot of money. Should I think it's ok to steal that from you cause you won't miss it as much as I would benefit from it? I mean after all, you make a lot of money (compared to me). It must be ok cause it's just a piddley 100 to you.

And you know, that big corporation is formed of lots of people like you (and me). Effectively, you are stealing from all of them cause they all need the corporation to make money to get paid (The whole point of the corporation is to make money for people so they can make a living and pay for their kids and retirement). Sure, one laptop may not be noticed, but when everyone has this attitude, it sure is likely to be noticed.

And you say they should learn from their mistake? In this case their only mistake was trusting the customer enough to give him good customer service (they weren't even the ones who misdelivered his laptop). So you're saying Apple should then learn from their mistakes and tell people they are SOL until Apple can make sure they aren't sending the person 2 laptops. Basically you are arguing that Apple's mistake was being nice and that you are doing good by teachign them that being nice is a bad thing.

I guess that is a lesson to us all. Don't be nice to people, they'll just take advantage of you. Thanks for that valuable lesson.

 

[silexh]

And besides, what makes you think it's ok just cause it's a big corporation? Using this logic, let me propose this. What if you made more money than me (very likely as I work retail and get retail wages)? Enough that 100 isn't going to make or break you (I mean it would kinda suck but it's not that huge a deal). 100 for me is a lot of money. Should I think it's ok to steal that from you cause you won't miss it as much as I would benefit from it? I mean after all, you make a lot of money (compared to me). It must be ok cause it's just a piddley 100 to you.

And you know, that big corporation is formed of lots of people like you (and me). Effectively, you are stealing from all of them cause they all need the corporation to make money to get paid (The whole point of the corporation is to make money for people so they can make a living and pay for their kids and retirement). Sure, one laptop may not be noticed, but when everyone has this attitude, it sure is likely to be noticed.

And you say they should learn from their mistake? In this case their only mistake was trusting the customer enough to give him good customer service (they weren't even the ones who misdelivered his laptop). So you're saying Apple should then learn from their mistakes and tell people they are SOL until Apple can make sure they aren't sending the person 2 laptops. Basically you are arguing that Apple's mistake was being nice and that you are doing good by teachign them that being nice is a bad thing.

Kant had something to say about this. He states with his categorical imperative that the action that leads to most overall happiness is the ethical right one. If you are happier keeping the 100 than the other is sad you have a positive saldo (while the saldo when you return it is probably neutral). In this case the happiness of the person that receives the Mac is probably very happy while the people at Apple couldn't care less. Right decision would be to keep it (according to Kant).

Personally I would give them a call, but I might just be too honest.

 

[ramzhh]

Oh, Apple won't live with it. This is business you are talking about. They'll pass the costs on to you, the consumers.

Do you really think they don't take into account how much losses they get from theft into their overall cost of business and what they charge peopel for their products? Do you really think they eat the costs?

No. They are there to make money. They'll just factor it into costs of goods and spread it around so hopefully people don't notice.

And besides, what makes you think it's ok just cause it's a big corporation? Using this logic, let me propose this. What if you made more money than me (very likely as I work retail and get retail wages)? Enough that 100 isn't going to make or break you (I mean it would kinda suck but it's not that huge a deal). 100 for me is a lot of money. Should I think it's ok to steal that from you cause you won't miss it as much as I would benefit from it? I mean after all, you make a lot of money (compared to me). It must be ok cause it's just a piddley 100 to you.

And you know, that big corporation is formed of lots of people like you (and me). Effectively, you are stealing from all of them cause they all need the corporation to make money to get paid (The whole point of the corporation is to make money for people so they can make a living and pay for their kids and retirement). Sure, one laptop may not be noticed, but when everyone has this attitude, it sure is likely to be noticed.

And you say they should learn from their mistake? In this case their only mistake was trusting the customer enough to give him good customer service (they weren't even the ones who misdelivered his laptop). So you're saying Apple should then learn from their mistakes and tell people they are SOL until Apple can make sure they aren't sending the person 2 laptops. Basically you are arguing that Apple's mistake was being nice and that you are doing good by teachign them that being nice is a bad thing.

I guess that is a lesson to us all. Don't be nice to people, they'll just take advantage of you. Thanks for that valuable lesson.

WHAT? They did something nice, and no one said they shouldn't do something nice. They just did it too fast, and we really appreciate their concern and speed.


And what the heck are you talking about? Stealing? You proposed a scenary where you STOLE 100$ from me? That has nothing to do with this. The OP never stold anything and wouldn't had stolen anything if he hadn't gave it back. The scenary you proposed is entirely different and I do not, and shall not concur with that.

EDIT: Oh, and learn to read my posts. I never said they would keep on without concerning about the money loss. I said they could live without it, but that it still mattered.

 

[Dooger]

I recall a MR thread from last year where someone got sent 2 MBPs by mistake. There was some serious hand-wringing, and I cant remember how it turned out, but I'd say contact Apple and see what they say. I'm no big fan of worldwide conglomerates but it's not yours and you're just begging for some bad karma if you don't.

 

[Jonnyfive]

When they do find out you will receive a bill. If you don't pay that bill you will go to collections. So either way you will probably lose

 

[tigress666]

And what the heck are you talking about? Stealing? You proposed a scenary where you STOLE 100$ from me? That has nothing to do with this. The OP never stold anything and wouldn't had stolen anything if he hadn't gave it back. The scenary you proposed is entirely different and I do not, and shall not concur with that.

Did he pay for two macbooks? No. Did Apple agree to give him two macbooks for the price of one? No. Therefore, yes, he would be stealing if he kept it. That second one was not his. He only paid for one and the agreement that he agreed to was he paid that much money and he recieves *1* macbook.

So yes, it would be stealing if he kept it.

And what people have been saying is that Apple made the mistake and this should teach them not to make the mistake (Sorry, my post was not aimed at just you but everyone arguing that he should keep the macbook). Well, to those people I say Apple didn't even make the mistake, UPS did. Apple was being nice. So essentially what htey are teaching Apple is to quit being nice to people or you get burned.

 

[greenmeanie]

UPS will tell apple they delivered the first laptop to you and you will be charged for the second one if you don't return it.
Apple could sue UPS and Ups will sue you!

Dude, what a question. Just freakin' keep it or sell it on eBay. Apple will probably not know.

Or, if you're too strict regarding laws and ****, contact apple. It's your choice.

 

[mike8717189]

"Like I said, total waste of my time. Much easier just to give them back the extra computer and move on with my life..."

and even less time is wasted if you don't call , if they call back and ask for it, then give it back.

 

[mike8717189]

I would hope that you'd choose not to take back the extra dinner. As a matter of your customers' health, you shouldn't assume that the food hasn't been handled (or worse) by the people whom you gave it to in the first place.

I agree that Apple probably should have given the OP more than $25, but they had no obligation to give him anything at all. Do something because it's right, not because you'll be rewarded.

Maybe apple should spend less $ on advertising and spend more $ to insure that items shipped better and then to know if they got returned.

 

[mike8717189]

When they do find out you will receive a bill. If you don't pay that bill you will go to collections. So either way you will probably lose

can't charge you for something you haven't purchased and for sure you will not pay for their/ ups mistake. The most they could do is ask for it back, in which case you return it.

 

[masterpace]

UPS will tell apple they delivered the first laptop to you and you will be charged for the second one if you don't return it.
Apple could sue UPS and Ups will sue you!

Apple won't sue UPS and UPS won't sue the guy neither. It's too costly and time consuming for both Apple and UPS (remember it's a 2000 $ laptop).

Apple will have the proof of delivery from UPS. They will simply charge the amount of the second laptop on the credit card. The credit card does not exist anymore? This is not a big deal, as the credit card was used in the context of the first transaction. Apple will simply force the credit card company to bill the amount: do not forget that Apple has the proof of delivery. Bottom line, if the guy decides not to return the second laptop, then he will end up paying for both, which would be fair.

 

[alanlau007]

Keep it but don't open or use it. Also, don't sell it.
Just keep it for a while or couple months and see what will happen.

 

[sixwings]

OK, new twist.

Apple must be full of idiots over there.

I checked my CC statement to make sure it was paid off since I discontinued it. They have refunded my credit card for the full price of the MBP (the card, while no longer in existence can be refunded but not charged).

I'd better get more than 25 ****ing dollars for this tomorrow.

 

[tigress666]

OK, new twist.

Apple must be full of idiots over there.

I checked my CC statement to make sure it was paid off since I discontinued it. They have refunded my credit card for the full price of the MBP (the card, while no longer in existence can be refunded but not charged).

I'd better get more than 25 ****ing dollars for this tomorrow.

*laugh* Now that *is* their fault and not UPS's (I still don't see how this wasn't UPS's fault for the first one).

And yeah, I'd be honest but I would be a bit disappointed if they didn't give you anything for the honesty (wouldn't stop me from being honest anyways cause I just wouldn't feel right not being but I'd still think it would have been good of them to at least give me a little reward).

Kinda reminds me of this 27 dollars I have in my bank account. They charged me an overdraft cause an idiot hospital didn't take a hold off (but recieved their money so it looked twice the money was out of my account). When my car insurance tried to take their money there didn't appear to be enough left. I got my bank to take off the overdraft fee of 27 dollars (after all, is it really my fault a hospital can't get their act together and take off their stupid hold after they recieve the money?).

Some how I ended up with 27 more dollars than I should have. I tried to tell the bank about it but they insisted it was right.

I'm paranoid enough I still don't consider it mine (at this point I figured I tried and the bank was not accepting it). I really should at some point just factor it in my budget (I mean at this point the bank has even changed owners).

 

[elpmas]

He did not pay for it. Shoot, it's not even Apple's mistake (it was UPS's, eveyrone has seemed to forget that and UPS made right the very next day). Apple was providing exceptionally good customer service by sending him another cause of UPS's mistake. And you guys are advocating burning Apple for doing that.

Well, next time you have a company tell you that you didn't meet the return policy (and it's really strict) or that you are **** out of luck (or in this case Apple could have told him he needs to take it up with UPS or wait until the laptop came back before they did anything, meaning he'd have to wait longer for the laptop to get to him), just remember, it's people like you that cause stores to have such cynical policies.QUOTE]

It's UPS' fault for not being able to deliver it to the correct person...right. It's also UPS' fault for delivering what Apple tells them to. It's not Apple's fault for not tracking their order.

And LMBO at the bold statement, there's people here that's been/are waiting for well over a month already for their product. You and your pedestal of how great Apple's C/S...Apple can send him a replacement within a day, give or take, yet they can't send a product to those that has already paid. Great C/S. And you can keep blabbering about how it's "people" like me that makes stores have such cynical policies, just don't forget to include yourself.

 

[elpmas]

OK, new twist.

Apple must be full of idiots over there.

I checked my CC statement to make sure it was paid off since I discontinued it. They have refunded my credit card for the full price of the MBP (the card, while no longer in existence can be refunded but not charged).

I'd better get more than 25 ****ing dollars for this tomorrow.

Grats. Apple loses $****, but gains $***,***,***,***.**