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Going for hard for Samsung to recover from this

Doubt that. Samsung will do just fine.
My personal bigger concern: is this an issue that is going to grow across all brands? Now seeing articles on iPhone 7/7+ going up in smoke. Have batteries reached the limit in current design?

I'll be interested in the actual root cause of the issue.
 
I'm not a fanboy of either Apple or Samsung, but let's face it, the iPhone 7 is unimpressive...just another year with another version that has very few new features...and also a bunch of "features" like the missing headphone jack and the charging methodolgy that really annoy people. Samsung rushed out their phone to conicide with Apple's iPhone 7 launch and is now paying the price...Apple is winning back some customers because people (like me who own an iPhone 4S) are not going to buy the exploding Samsungs, yet really want a new phone, but wanted to try the Samsungs...so yes, I may actually go buy an iPhone 7 this winter. But my iPhone works just fine, thank you. I can wait a few more months for the dust to settle before plunking down hundreds of dollars for some kind of 128GB-size smartphone.

Just because the other guy utterly fails doesn't mean your product is actually wanted. It may be purchased out of necessity.

Your phone works just fine? ahhhh!!! jajajaj! with iOS 6? iOS 7? I've sell my 4s two years ago! and my iPhone 5 is a bit slow running iOS 10.0.2

Unimpressive? really? When you'll buy the iPhone 7 you may ziiiiiip over the screen!
 
Nope. Apple don't use Samsung SDI's battery. Apple uses ATL's battery.
Yes, it's well known. China's ATL is Apple's main supplier, but Apple doesn't single-source nearly anything.
Just like they use LG & Samsungs LCD panels, they might have used Samsung-SDI batteries in some devices.
Why else put that manufacturer in the current list of suppliers ?

Maybe someone else knows more details.
 
Doubt that. Samsung will do just fine.
My personal bigger concern: is this an issue that is going to grow across all brands? Now seeing articles on iPhone 7/7+ going up in smoke. Have batteries reached the limit in current design?

I'll be interested in the actual root cause of the issue.
My guess is, it's a combination of demand for higher capacity, crammed into ever smaller spaces and charged at turbo speeds.
Something's gotta give.

There's also been reports of dentrite crystals forming during charge cycles that penetrate the membrane causing short circuits.
 
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Woot! Just wish Google wasn't coincidentally launching their own phone to take up the slack otherwise android would be dead in the water, which it entirely deserves. Now let's hope their bad luck continues with the Supreme Court case this week.
 
Samsung doesn't have a choice in the matter. Scrapping the Note 7 is the only appropriate decision at this point and re-directing their focus on producing a better product to the customer.

And dropping the 'Note' name too.

Corporate damage control can be expensive. Anyone remember the Alaska Air MD-83 crash in the Pacific off California? They were found to have performed shoddy maintenance on their fleet of the older planes, and the grease on the jack screw caused mechanical failure. Alaska Air doesn't fly MD's anymore. Far as I know, they are all Boeing now. The cost? Probably really expensive, but the public's attention on their MD model mess made it necessary. Now, like Southwest, they are an all 737 fleet.

So, yes, Samsung will probably have to think up a new name.
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Woot! Just wish Google wasn't coincidentally launching their own phone to take up the slack otherwise android would be dead in the water, which it entirely deserves.

There will always be a market for the alternative. For whatever reason, people will always choose the competition, and it would take a team of sociologists to find out why.

Some, I've heard, think that the iPhone is 'too good for them', some hear it's 'incompatible' (yeah, really, some think it's too complicated, some think because Tim Cook is gay, the iPhone is too, some just hear that they should hate Apple and they won't even buy an iPod. I knew someone like that. They had a cheap Sandisk player, and constantly complained about it. Only good thing was that it was expandable, but other than that, it was junk, but they clung to it like a lamp post. Wouldn't give it up for anything. You can make a better product, but you can't lead some people to it and get hem to buy it, no matter how much better it is...
 
That is what I'm afraid of. I'm actually thinking there are multiple faults that converge toward the same end result. In most of the reported explosions, there didn't seem to be any warning. But there are other cases of other Samsungs overheating and failing. I had a loaner S7 that I was not even able to use after awhile because it kept randomly overheating. I could not even text when outdoors this past early September because in the hot ambient temperatures outdoors the phone got frying hot in my hand.

My current Note 7 was fine at first, though I could not use fast charging or it would heat up and so would the charger. It was actually the charger I was concerned about. But over the weekend it started randomly heating up quite hot doing things like recording video. It never did that at the beginning. I used it extensively since it got it. Something has changed just over the last couple of days. Interestingly enough it's happening on the same time frame that it's taken the other Note7s to fully melt down.

That has got to be very concerning. I assume you are turning it in. Until you do, you might want to leave it in your sink or some other fire proof location while you are asleep and charge it only when you are able to keep an eye on it.

Side note, fast charging seems an inherently risky feature though I can see why Android's with their large batteries might see enough value add to include it. Folks complain about iPhones not having that feature. But putting an iPhone on the charger for 20 minutes gives it at least a full night's worth of charge.
 
I honestly do not believe how people can still assert that Samsung is doing the right thing. When this problem first came up and they did the first recall asap, admittedly that's ALMOST the right thing except that they tried to sidestep the CPSC.

And now we realise the problem may be more than faulty batteries. It may be due to a faulty body design too. And their 'fix' didn't really worked. That's because they rushed the fix and skipped approvals thinking they can solve the problems asap to make consumers think they are efficient and caring and at the same time reduce lost sales because of product downtime. This can only reflect badly on their decision.

And now they scrape the phone entirely can only be called "the ONLY thing they could do", not the 'right' thing.

I feel your reply is "disingenuous". Hindsight is always 20/20 and we can wax poetic about this, say "they should have..." but we don't know. Samsung's response was very likely done based on the best info they had or could replicate at the time. Having been involved in a couple of product debacles like this; one on the recall side, one on the aftermath side; it is amazing when you look back at the things that were missed - you are in panic mode trying to solve / address - and the fact it will take a while to discover what the real root cause was.
Personally, I feel Samsung did this rather quickly. Time, was not on their side.

JMO YMMV
 
Doubt that. Samsung will do just fine.
My personal bigger concern: is this an issue that is going to grow across all brands? Now seeing articles on iPhone 7/7+ going up in smoke. Have batteries reached the limit in current design?
I'll be interested in the actual root cause of the issue.
+1, as I would have favored an iPhone (7, 6SS, 6SSS, whatever number) to be 2 mm thicker, with a super battery, an ordinary 3.5" audioport, OLED and wireless charging. 2016 seems so much lost in taptic nonsense, lack of ports, and smoke.
 
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Or Samsung Senior management created an environment where either technical people felt they could not properly raise their concerns, or middle management diluted them to such an extent that it was impossible for the real decision makers to understand the risks. Most technical people I have ever worked with are very conservative. I'd be very surprised if this fiasco is a result of engineers making mistakes. I strongly suspect the management structure of Samsung is to blame for all the pain they are currently going through.

Ultimately doesn't this have to be an engineering mistake though. If it was a software failure then an update could have been shipped. Engineers are conservative. And maybe there is a group in Samsung who were shouted down or silenced. But there has to be some engineers who greenlighted this design. And obviously the engineers as a group could not correctly identify the problem, because they announced to the world, mission accomplished with the replacement Notes.
 
Yeah, by shipping tons of low end phones that bring them very little profit. Much of the profitability in their smartphone business comes from their high end phones (S-series, Note phones).

Which begs the question. How much closer to 100% can we push Apple's share of mobile profits for the year?
Wall Street remains hung up on Android market share and high number of sales of even the cheapest smartphones to throw in Apple's face despite one iPhone could equal the combined selling price of about four low-cost Samsung smartphones. Samsung certainly doesn't sell three or four times as many smartphones as Apple. Wall Street's constant focus on smartphone market share doesn't make a heck of a lot of sense when Apple is raking in so much smartphone profit. As though it's going to kill Apple not to sell as many iPhones in India as Samsung does. How come Wall Street doesn't look at Porsche 911 sales that way? Is Porsche going out of business because they can't sell as many Porsche 911s as Toyota can sell Camrys in India?
 
Wall Street remains hung up on Android market share and high number of sales of even the cheapest smartphones to throw in Apple's face despite one iPhone could equal the combined selling price of about four low-cost Samsung smartphones. Samsung certainly doesn't sell three or four times as many smartphones as Apple. Wall Street's constant focus on smartphone market share doesn't make a heck of a lot of sense when Apple is raking in so much smartphone profit. As though it's going to kill Apple not to sell as many iPhones in India as Samsung does. How come Wall Street doesn't look at Porsche 911 sales that way? Is Porsche going out of business because they can't sell as many Porsche 911s as Toyota can sell Camrys in India?

Because it's cool to hate on Apple. Any article with "Apple" in the title draws the clicks and the views, all the more if it's an article foretelling the imminent doom of Apple.

You get used to it after the first couple of years of self-styled analysts getting it wrong. It's getting humorous even.
 
Wonder if the next Note will be called Note 8 or maybe they will opt to distance themselves and go with Note X or scrap the Note name entirely and go with Galaxy Pro or something like that.
 
That's what I get for selling this summer ahead of uncertainty surrounding the headphone jack removal and the election. Oh well—you win some you lose some. Nobody could have predicted this, but I have said numerous times over the years that karma will eventually catch up with Samsung. I'll buy the next time AAPL dips a bit and hopefully ride the 2017 redesign mega upgrade cycle, which is made even stronger by the overwhelmingly negative connotation the Samsung brand now invokes.

Anyone buying in now? I'm wondering how high it could go in the short term. If the election weren't coming up I'd probably jump on the bandwagon as well.
 
Well, interestingly it seemed to affect only devices with the Snapdragon 820 processor. None of the ones shipped in Europe (those all have the Exynos processors) burned. But I guess that doesn't really matter anymore since Samsung has thrown in the towel - I guess they've realized that the model name was doomed.
 
Maybe. But with the millions of Note 7s being sold and this issue getting major media attention, I can't believe that Samsung didn't have a complete bill of health report from engineering that (A) the issue is X and (B) X is not an issue on these phones. If they had anything less than that, they certainly took a risk. But maybe, as you say, by the time the report got through middle management, it looked like what I say above but it really was more of a "we think we know what happened" report at the lower levels.

And cancellation of their most innovative and unique line of phones is so drastic that I could see everyone in the company wanting somehow to come to a different conclusion. That is a lot of pressure to find an "easy" solution instead of just cancellation and full refund to all customers.

For issues like this, it is always the problem. As an engineer I want and need the time for my team to properly establish the issue (not the obvious result), the root cause, and an interim solution, while working on a permanent fix. Middle management, pressured by upper management, pressured by investors, wants it NOW! Rush Rush Rush Now Now Now is the mantra.
 
Don't tempt them. Somebody at Samsung has been pushing that idea for a while, I can tell.
[doublepost=1476174258][/doublepost]Samsung stock down by 8%. Are they gonna recover from this? How do you encourage people to place trust in their products again? Samsung should shut up shop and disband immediately, the CEO should resign. DOWN WITH THE SHAMESUNG.

But seriously, are they gonna recover from this?

Maybe they should ask Chipotle how to gain consumer trust back and see how it is going..;)
 
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