Maybe Apple or UPS got the Doctor and his TARDIS to help after all.
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Apple Silicon MacBook Air/Pro Mac mini Order Status Thread
- Thread starter kjwamlex
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That is very true, we were left in the dark a lot and weren’t kept up to date on what was going on.
Of course, we don't know what was going on in the background. In retrospect, I think the response I got when I called Apple earlier today indicated that a lot was going on in the background. But I do agree communication was lacking. I am a great proponent of transparency though not everyone would agree that it is alway the best policy.
MBP 16/1
Ordered: Nov 11
Status: Processing
Delivery: Nov 27 - Dec 4
It still has not shipped. Apple “assures” me that the order looks good and that it will deliver on time. I’m skeptical.
Any other 11/11 orders that still haven’t even shipped?
Ordered: Nov 11
Status: Processing
Delivery: Nov 27 - Dec 4
It still has not shipped. Apple “assures” me that the order looks good and that it will deliver on time. I’m skeptical.
Any other 11/11 orders that still haven’t even shipped?
That's the problem, for both Apple and UPS, maybe all companies with dedicated customer support team.
The customer support representatives do not understand what's going on when something unusual happens, the best thing they can do is to report. Meanwhile, the ones who knows will not talk to customers directly, they will not even notice the customer support team the situation for complicated reasons.
Perhaps they will redirect a local stock for you once it arrived US with other stocks?
A couple of reasons... I'm an old Windows person and my habits have carried over... and I also wanted to experiment and learn the new installation process... and lastly, installing non working Canon printer drivers froze the machine...
:0)
All fixed now though using Terminal commands from Apple support...
Cheers! All working now ... for anyone interested, the installation progress bar shows 1.25 hours of waiting time but really it turns out to be about 20 minutes ...
@Eike001 @fuekiin @Apfelchips
Du you have the same tracking update?
Hope our packages made it out of Shanghai too
Du you have the same tracking update?
Hope our packages made it out of Shanghai too
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That’s what I’m afraid of 🙈Yes, same here. Hopefully the next scan won't be "delivery is delayed" again
Yes, same update for me. Fingers crossed it is not the same “Departed from Facility” as on November 29!!
My delivery is 9 days late now. I just talked to the Apple Support. The Support employee jumped in a call with UPS and she came back with a frustrating result. “There is a high probability your order still hasn’t left Shanghai. I have asked UPS for an investigation.” It will take 2-10 business days till Apple will receive the result from UPS. Yey.
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I don’t even know what to say 😪 so next update will be „delivery is delayed“ again 🤬 I don’t want to check the app. Can’t believe this, how long are they planning to do this? This is beyond frustrating 😒
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So for everyone who has their Macbook Air in Pro stuck in Shanghai is your shipping method Standard?
In this tracking mambo 2-10 business day for an investigation does not sound too bad. ;-) Probably our macs will still be in Shanghai 10 business days from now anyway. 😆
I was thinking the same thing. My departure update from Anchorage was 9:30 on 12/1. We don't know how the charter flight from PVG plugs into the UPS system once at Anchorage (i.e. continues on to somewhere or turns over to UPS at that point?) - so tough to say.
But I think its all moving now so we just need to keep an eye on it.
Nothing since a departed Anchorage facility scan last night at 9:33 pm. Perhaps that scan did not mean charter flight was going on to Louisville - just that pallets left plane in Anchorage to await regular UPS flights today.
Hello, greetings from Italy!
My experience:
Ordered a MBA 8/8 16GB RAM and 512GB SSD on Nov 24 from Apple Store online.
Initial delivery date (to Italy): 23 Dec
On Nov 30, delivery date changed to Dec 15-21.
Credit Card Charged on December 1st.
Still Processing.
I hope it will be shipped soon (can't wait)
Lorenzo
My experience:
Ordered a MBA 8/8 16GB RAM and 512GB SSD on Nov 24 from Apple Store online.
Initial delivery date (to Italy): 23 Dec
On Nov 30, delivery date changed to Dec 15-21.
Credit Card Charged on December 1st.
Still Processing.
I hope it will be shipped soon (can't wait
)Lorenzo