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My delivery date was scheduled to be 30/11, whereas the app still has 04/12, but this date never changed since I ordered the MacBook. I called apple on Saturday and she first said I will get it on Monday, I explained the situation with the UPS tracking and she looked it up herself. According to her, my MacBook is already in Germany, which I highly doubt to be honest. Ups tracking still says „ departed from facility“ with no change since yesterday and no delivery date... And I also asked ups, and they said this delay was not their fault and the package is on its way from China to Germany.
Something is not adding up here...
I also doubt that its already in Germany. But this week is definitely realistic as it now continued the journey from China. I assume there should be another tracking update today or tomorrow at the latest.
 
I also doubt that its already in Germany. But this week is definitely realistic as it now continued the journey from China. I assume there should be another tracking update today or tomorrow at the latest.
I totally doubt this too... but why did she say that? Another user was also told his MacBook is already in Germany... why just not simply say, please wait a little longer we will investigate this? But lying? I don’t get that...
Anyway, still hope that we’re getting it this week.
 
89DA952D-17C9-4E75-BDA2-8A2BC33A15B1.jpeg

Santa just came over ❤️
 
That would really be a bumper, if the callcenter agent frankly was lying although I really can neither confirm nor deny that yet. But she checked my order number twice and stated not only should it be already in Germany but she would be able to track it down to a warehouse in Cologne.

However, I did not get any new ups tracking update received during today. Really strange delivery experience this time, I guess.
 
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That would really be a bumper, if the callcenter agent frankly was lying although I really can neither confirm nor deny that yet. But she checked my order number twice and stated not only should it be already in Germany but she would be able to track it down to a warehouse in Cologne.

However, I did not get any new ups tracking update received during today. Really strange delivery experience this time, I guess.
Sounds like we had the exact same conversation:-D because this is the same as I was told.
This is one of the strangest delivery experiences I’ve had so far...
Let’s see how it turns out
 
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I ordered a 16/512 Mac mini on 11/13 and it's finally shipped, via UPS, with a scheduled delivery of 12/4. It's currently in Hong Kong.

Order Placed: 11/13 (Delivery window of 12/15-12/22)
Card Charged: 11/26
Shipped: 11/30
Scheduled Delivery: 12/4
 
I also ordered a 16/512 Mac mini, but on 11/23. It's shipped via UPS, with delivery planned for the 4th of Dec. It's currently in Shenzhen and on its way to Poland.

Order Placed: 11/23 (Delivery window of 12/15-12/22)
Card Charged: 11/28
Shipped: 11/30
Scheduled Delivery: 12/4
 
I ordered an M1 Mini (16GB/512GB) on November 11. It was scheduled for delivery between December 11 and 18.

It was marked as shipped overnight and is now scheduled to arrive on Friday, December 4.
 
Yeah finally, prepared to shipping :)
MBP 16GO/1TO to France
ETA 30 TO 7 december
 

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@Eike001 I just got this email from UPS

Die Sendung wird im Zoll China für die Zollfreigabe gehalten. In dieser Phase liegen alle Verzögerungen außerhalb der UPS Kontrolle.

Aufgrund der erhöhten Importpakete aus China verläuft die Zollbearbeitung in den asiatischen Ländern ziemlich schleppend und es kommt zu generellen Laufzeitverzögerungen. Der Eintrag von Köln zeigt an, dass die Zolldokumentation für diese Sendung, aber nicht die Sendung selbst angekommen ist. Zum jetzigen Zeitpunkt können wir Ihnen leider kein Zustelldatum mitteilen.

Could it be that apple could track the customs documents in Cologne and not the MacBook itself?

So it seems that only the customs documents have made it to cologne but not the MacBook(s)...
And, of course, still no delivery date.
Oh man...
 
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Can't wait. Still waiting for an update about the shipment of my MacBook Pro, delivered to France. Bought by a friend through EPP. Do you believe I should trust the delivery window from the mail (1st of Dec. to the 8th) I received or the date shown on Apple's tracking website (December the 8th :() ?

apple1.png

apple2.png
 
My MBP is also somewhere between China and Amsterdam since November 23rd. On top of that, I just got a mail and an sms from apple that my planned delivery for tomorrow might be delayed.
Thanks for checking this. Fingers crossed 🤞 lets hope it gets cleared today. It’s just a bit frustrating not being able to track first half of the shipment is well.
 
@Eike001 I just got this email from UPS

Die Sendung wird im Zoll China für die Zollfreigabe gehalten. In dieser Phase liegen alle Verzögerungen außerhalb der UPS Kontrolle.

Aufgrund der erhöhten Importpakete aus China verläuft die Zollbearbeitung in den asiatischen Ländern ziemlich schleppend und es kommt zu generellen Laufzeitverzögerungen. Der Eintrag von Köln zeigt an, dass die Zolldokumentation für diese Sendung, aber nicht die Sendung selbst angekommen ist. Zum jetzigen Zeitpunkt können wir Ihnen leider kein Zustelldatum mitteilen.

Could it be that apple could track the customs documents in Cologne and not the MacBook itself?

So it seems that only the customs documents have made it to cologne but not the MacBook(s)...
And, of course, still no delivery date.
Oh man...
Many thanks for this update! Danke Dir 🙏 auch wenn ich natürlich anders lieber gelesen hätte. 🥲
 
I'm glad I found this thread, it makes me feel a little better about my situation. My MBP shipped 11/21 and has been stuck in Shanghai ever since. I normally wouldn't be so anxious about a shipment, but my current 2015 MBP is almost dead, and I'd like to get the new one before the old one gives up.
 
Many thanks for this update! Danke Dir 🙏 auch wenn ich natürlich anders lieber gelesen hätte. 🥲
You’re welcome! Denke unsere MacBooks sind „im selben Boot“^^ daher wollte ich dir kurz Bescheid geben😉
Ja, ich hätte auch lieber was positives geschrieben😢
 
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It's officially on vehicle for delivery today! Estimated between 9:30 and 10:30am (within the next hour and 20 minutes) but by 12pm the latest. I was scheduled for the 4th but seeing everyone else getting 4th dates even on today's shipments I knew there was no way.
 
So according to FedEx, mine arrived in Memphis at 12:17 am Sunday morning. It has been sitting there since with no scans and a delivery date of Friday 12/4. So frustrating to see it's in the country but still can't get it :(
 
My order finally changed status after 2 weeks 😭. Does it really take another 15 days from this point on before it gets delivered to my doorstep?
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Is UPS normally bad about scanning packages? It’s been 30 hours since it left the shanghai hub and hasn’t been scanned since.
 
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