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Apple Store is down!

Just got a SECOND email from apple saying...

"
Dear Apple Customer,
Your iPhone order cannot currently be completed.

We were unable to find a carrier account with the information that you provided.

Please click here to return to Apple.com to complete your order.

In order to maintain the priority of your order, you will need to complete your order by Saturday, October 8, 5:00PM PDT.

Your reservation number is -------------. If you have any issues completing your order, please call 1-800-MY-APPLE.

Thank you,
The Apple Store Team"
 
beaucredo said:
I am getting this message form AT&T when checking my upgrade status:

---
There was a problem with your request.

P1234: We apologize for the inconvenience, but we are unable to support this request online. Please contact Premier Support at 1-866-499-8008 Monday to Friday from 8:00 a.m. to 9 p.m. Eastern Time for assistance with your request. Please reference Error P1234 if you speak to a representative about this error.
---

Anyone else getting this message? When I checked the site yesterday it said I had an upgrade...
Click to expand...

I'm getting that too...
 
Sprint worked for 1 second. Then couldnt authenticate me. now sprint.com is down too...

Att wont let me get past upgrade eligibility. Im going to go with which ever loads first
 
lilnyc said:
Nope. AT&T leads to the iPhone 4 ONLY.

There's a Pre-Order button for the iPhone 4S
Click
Enter data as an existing customer
Click
Eligible for an upgrade! Yaay...
Click to order and I get a
iPhone 4 screen of options...WTF??

I tried several times -- same result :mad:
Click to expand...

If you login to your normal account and try to upgrade from there. When the iPhones come up select Apple on the left and then the 4S shows up.
 
I've been through the process multiple times on Apple.com to no avail, ends every time in an error:

There was an error processing your request...
Click to expand...

I then tried ATT.com and it also ends in an error:

There was a problem with your request.

P1234: We apologize for the inconvenience, but we are unable to support this request online. Please contact Premier Support at 1-866-499-8008 Monday to Friday from 8:00 a.m. to 9 p.m. Eastern Time for assistance with your request. Please reference Error P1234 if you speak to a representative about this error.
Click to expand...

Apparently neither site supports upgrading a Premier account. WTF?
 
gswilder said:
I cant get mine to get past the verification on either Apple or ATT. I have a FAN discount through my employer. I wonder if that is what is causing the problem?
Click to expand...

Was wondering the same thing too. Both of our accounts are FANs. If that is the case then poops to AT&T.
 
My eyes are going crosseyed from all of this entering the same crap over and over and watching the spinny wheel of death.
 
If I can't access the AT&T site to upgrade, not sure why I would think Apple would be able to access it then. We're almost in 2012. Stuff like this should not be happening.
 
I'm a retard. Could have just pre-ordered when I'd normally wake up around 5 am. But instead I awake at 2:30 for no ****ing reason.
 
Couldn't AT&T. Apple came up but almost got to the end and noticed AT&T was up. Apple got stuck. so, I ended in ordering it from AT&T.
 
aloecool said:
Anyone with a FAN # got through with AT&T?
Click to expand...

Got a Disney FAN account. Same problem here. Got this error.

There was a problem with your request.
P1234: We apologize for the inconvenience, but we are unable to support this request online. Please contact Premier Support at 1-866-499-8008 Monday to Friday from 8:00 a.m. to 9 p.m. Eastern Time for assistance with your request. Please reference Error P1234 if you speak to a representative about this error.
 
Tried to go through At&t site, was trying to force me to remove my unlimited data plan. Total joke.....

Damn you Apple and At&T
 
This is really annoying. I need to buy through Apple so I can use a $200 gift card I received for Christmas last year, and it's annoying to hear the carriers are giving better buying experiences than Apple itself.
 
gswilder said:
I cant get mine to get past the verification on either Apple or ATT. I have a FAN discount through my employer. I wonder if that is what is causing the problem?
Click to expand...

I have a FAN discount and I got through verification twice. It doesn't seem to be going through now, though.
 
EPIC FAIL all around. Can't order thru Apple. Can't order thru AT&T website. Can't order through the iPhone App "Apple Store"
 
netslacker said:
I've been through the process multiple times on Apple.com to no avail, ends every time in an error:



I then tried ATT.com and it also ends in an error:



Apparently neither site supports upgrading a Premier account. WTF?
Click to expand...

I'm experiencing the same thing!!!! Starting to think I should just go to bed because I'm screwed bc of my FAN account!
 
Getting closer, received this email from Apple:

Your iPhone order is ready to complete. Please click here to return to Apple.com to complete your order.

In order to maintain the priority of your order, you will need to complete your order by Saturday, October 8, 5:00PM PDT.

In order to complete your order you will need to:

Select a data plan
Choose where to get your new iPhone and check out

Your reservation number is xxxxxxxx. If you have any issues completing your order, please call 1-800-MY-APPLE.


However the Apple website times out when I attempt to login. Luckily I have a couple days to hold my position in line.
 
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