Complained that a co worker ordered his Tuesday and it is out for delivery while I ordered mine Monday and it still hasnt shipped. Complained that if they would have said it would be available in stores (Apple or Best Buy) today I would have just waited and walked into a store today and bought it. Do you not think Apple screwed this up? I sure as hell do. Limited info on release date in stores, people ordering after me and receiving it today, available at Best Buy today, etc. I didnt ASK for a credit, they offered it. Should I have said "No thanks"? Apple is sitting on over 200 billion in cash, they can afford it.Complained on what? That you didn't get the very first one off the line?
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Apple Stores and Best Buy Begin In-Store Sales of New Apple TV
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you guys bitch too much over ordering this Apple TV. Close the browser and do your job. ATV will be there when it gets there.
-Your Boss.
PS. get to work
-Your Boss.
PS. get to work
In my opinion, it's getting worse and worse. Especially the software and UI design.
I'm just pissed that they charged my credit card on Tuesday and yet here it is Friday morning and it still hasn't shipped. I can' t cancel the order either since its PFS. It shouldn't take three days to ship out.
Well said. They've lived without Apple TV 4 for how long... and all of sudden when they can't get it minute one the world has ended. lol.
Then you sir, deserve more than a refund! I think you should get the complaining award. lol. Congrats on getting a discount. I know apple is generous and willing to do what it has to make their customers happy. I'm not hating on you, just find it funny.
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I'm not reading 8 pages of crap, does anyone know when B&H Photo will start shipping? Their site just says "pre-order."
Unlike others, I don't have to have this instantly, it's Halloween weekend after all, won't be home much. Would prefer to put what would be charged in tax towards the 64gb model.
Thanks!
Unlike others, I don't have to have this instantly, it's Halloween weekend after all, won't be home much. Would prefer to put what would be charged in tax towards the 64gb model.
Thanks!
I was honestly shocked. All I wanted to know was when it would ship out as it has been PFS since Tuesday. I complained that a friend would have his after work and he ordered Tuesday and I ordered Monday, made no sense to me. She asked me to hold while she looked into it and came back and said "We can offer you a $100 discount for your troubles.". I was taken aback but sure as hell wasnt going to say no. I never asked for any kind of a discount at all. VERY nice gesture on their part.
The only thing Apple can do with the ATV3 is add more channels. That really does not need an iOS update to do as they currently do it.
I did the very same. Didn't ask for a discount. The gentleman asked "What can I do to rectify the situation?" I told him that I'd like to be able to walk into a store to get one. He said there was nothing he could do, but he'd be glad to give me a 20 dollar discount. I told him that it wasn't necessary, but he insisted.
I ordered from B&H as well and my order status says "On Order". I contacted B&H support to get an update and was told they haven't even received their shipment of Apple TVs yet. They have 0 on hand. Just like every other MacRumors participant, I did not like that answer I received, so I opened up a chat session asking the same question. Same answer. Pretty disappointing that other retailers have them in stock but B&H doesn't.
Best Buy - Don't believe the order status. Mine says available for pickup but my local store doesn't have them yet. They said that's it's possible it will arrive later today on the UPS truck. Just FYI.
Once it enters the "Prepared for Shipment" phase you can't cancel the order. And it went into PFS on Tuesday otherwise I would have canceled it then when it was announced that Apple Stores would have in store stock today.
pre ordered and my order still says preparing to ship... called local Apple store and now I'm picking up 2 ATV4!
will be denying delivery what ever day it gets here next week! Really not cool on Apple's part
will be denying delivery what ever day it gets here next week! Really not cool on Apple's part
Can someone please explain to me why we pre-order on the first 5 minutes of availability and the people who walk into the store get it first two weeks later? Apple screwed this up with the Apple Watch as well. Before if you preordered it showed up at your door at release date. These delivery delays are really frustrating.
If you ordered on the first day of pre-order it said Friday would be the delivery day with one-day shipping. That made it very clear that Friday would be release day.
They didn't make it a confusing launch. As many others have said too, this launch has been like almost every single other launch of an Apple product. It goes on pre-order and delivery date is the day you can buy it in stores. That's been the case with the iPhone, iPad, MacBook Pros, iMacs, and more. This is how its been for years.
This is how their preorders have almost always worked. In this case you just didn't get free same day shipping because the Apple TV is a much cheaper product so they didn't include it as they do with iPhones.
All of us that did one day shipping got them today.
Its confusing because tradition has always been if you stayed up all night (or in this case first thing in the morning) you were going to get your apple product on launch day. Yes its fan boy stuff, but its the fan boys that buy every apple product and have made apple the richest company in the world. Shame on apple for charging extra to get on launch day....
Well it's certainly not a first world problem but I said on Monday I thought it was odd there was no press release announcing that it was available to order and when it would be in stores. Not everybody follows rumor sites. Apple could at least have said limited availability in stores (assuming that's the case).
Apple has always charged additional to get an Apple TV on launch day. This is a product that costs a fraction of what the other products they've shipped on launch day for free. It's understandable that they'd charge a bit to get 1 day shipping on a cheaper product. It's not a $800 iPhone.
They've also done plenty of products that aren't midnight releases. Like MacBooks, MacBook Pros, iPads, and others. The iPhone and Apple Watch were really the only ones that have done that.
And it's not the fanboys that have made it the richest company in the world. You don't get t that point with just fanboys. It's the general public that did that.