Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Good lord. Do you know what they owe him, if anything? Whatever he paid for the phone and a dime more than that.
 
I am getting bothered by the way everyone here pick one side or the other.

In my believe system if someone feel like a company is misleading them for ever what reason they should have the right to file suit. If not, where is the freedom of expressing? ( freedom of speech fused with freedom of religion in one)

It keep companies in line and allow them create the best products. The mobile market has mostly grown for apple because of all the protection of patterns with court cases against other mobile device companies. What is good but only if consumers keep a power as well. To create a balance in profit, demand, design and usage style.

So i understand where the person sees apple is doing him wrong with their commercials for the iPhone 4s.....and Apple stating that it's beta version and he should kwno better or that in the end of the commercial you get informed that real life experience could be different.

The judge have to decide if apple have informed him proper before purchase about the function of Siri and its operation and if that reflect the experience of him using the iPhone 4s and Siri.

Peace guys let expressing be a right and not it depends when what and how.

ciao

(ps i love apple so that get me wrong)
 
I imagine a defense could be they the person's Voice in the ad works. Every voice gets different results (remember the problem with certain accents?).

Yes. My eldest child will generally receive accurate answers to questions. When I use his phone it's like it does not recognize me completely.

Fine print aside, you do have to ask in certain ways. MacWorld had an excellent article a month or two ago on "How to Talk to Siri". I found it extremely useful.

Then you have the "Biff and Buffy" effect. As Apple grows larger they will need to invest a great deal more in training. The iPhone is a pocket computer more than a phone. I see more people in my local Brick and Mortar every week asking the Genius' questions that most in here would say, "Say What"? to. You could not pay me to be a Genius' and listen to the dribble.

I work with a person who purchased a 4S mid Feb. As off last Friday they still did not know what Safari is. All they do is Text with it, and take pictures.

Do not underestimate the growing numbers of this type customer, and their collective voice. :apple:
 
Which doesn't require a lawsuit. It requires a complaint to the FTC and a request for a refund under the warranty. Because I bet you the unspecified damages suddenly become $6 million for the "stress" caused by Siri not working to this person's content.

Suits like this shouldn't even be permitted until one can prove that you already complained to the parties and there was no acceptible resolution.

I was assuming the proper channels have been used and we're at that point.

I've seen beer ads that certainly imply that you'll get laid if you order that beer. Can I sue them? I've seen soapsuds ads that claim they can get out any stain. Certainly hasn't worked for me.

No, you can't sue the beer company because that's clearly a joke. Is Apple just kidding around that Siri works as fluidly and flawlessly as in the commerical? No one's laughing. The soapsuds thing, yes. They should be complained about for saying BS stuff like that if it's not true. Why are we so acceptant of BS in this country?

Decades ago, I was involved the development of CD-ROM products for the b-to-b market. We had a product for the legal market and I got a call from a user requesting some new product features, which I said we would look into. He called back a month later and asked if the new features had been implemented yet. I said "no" and he threatened to sue us. I told him that we had an unconditonal warranty and even though he had already used the product for many months, he could return it and get a full refund, no questions asked. After all, we never advertised the the users could call us and ask for any feature they wanted. He still threatened to sue. Of course, he never did, but some people are just completely arrogant and feel that if you don't give them exactly what they want that somehow their rights have been violated. And that was before the Internet gave everyone license to criticize anything and everything, with or without facts and knowledge.
That's a terrible analogy. This guy isn't demanding Siri do something it can't. He's demanding Siri do things that the company that marketed it claims it can.

If he's gathered evidence that he's tried to resolve the issue with the company and through complaints to the FTC, BBB, etc. then he has the right to be heard in a court of law. If the case gets thrown out, then fine, he didn't have a case. But if he has a case, then why is it so ridiculous that it gets heard and considered?

A lot of you are trying to lambast this guy as if you're the ones living near the nuclear power plant that don't have birth defects and he claims he does, so you're going to call him a liar lol Let the guy have his case heard and considered.

It'd be different if he were suing because, like someone said, Siri didn't order his toothpaste for him, thus doing things that it's not advertised to do. But agian, he's rather suing over Siri not doing things for him that the commercial shows it doing as easily and effortlessly as it does.

Strawman in action here.
 
Can other companies put Beta after their product and everyone on MR will be forgiving ? Say windows 8 Beta.

Hmmm iPad LTE beta edition..... There we have it, the rest of the world cannot complain about LTE compatabilty... It's BETA.

If it's Beta then Apple cannot make it out that's it's so amazing, especially in it's ads as it's misinforming the user. Every ad with Siri makes it seems like it's flawless. Far from the truth.

IOS is not beta, and no you can't put beta after Windows 8 when it is released. However if you put Beta after Windows 8 Twitter Integration (beta) etc. That is the same thing.
 
And this is what stifles innovation right here...

Dumb people who forget Siri is a beta and also forget that voice recognition technology has never been great, but is getting better.
 
well if apple is getting sued for that then someone can sue apple for stating that the i7 chips in the 13" MBP can reach 3.5GHz when APPARENTLY that speed is never reached because the thermal limit gets reached before and it needs to be throttled. It would be the same misleading advertisement thing.
 
Last edited:
The ads are completely misleading and do not mention anywhere in any way shape or form that Siri is beta (nor that it is next to useless).

Apple should not have promoted Siri so hard until it was a more workable product that they were ready to stand behind and not hide behind the word beta. Seriously - can you imagine if another company ran these types of ads for an unfinished product feature?

Yes... That would be Microsoft.
And their products have a name in common: Windows.

Their real motto is: "Forever Beta"

----------

I guess it depends if you think Rodney Dangerfield is funny:D

"There's no Respect!"
 
Don't expect perfection.

I am not the clearest talker in the world, so I forgive it when it gets something wrong. I have noticed Concord is mistaken for Concorde unless I say it with a Northern/Boston accent.

Otherwise, when trying to access music, instead of AC/DC, which is misinterpreted, saying 'AC' is enough. Less is more and often understood better by Siri if the description is unique enough.

Like others, I wish voice recognition for playback was not Siri/network dependent.
 
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9B179 Safari/7534.48.3)

And the fan boys never change.
 
And this is what stifles innovation right here...

Dumb people who forget Siri is a beta and also forget that voice recognition technology has never been great, but is getting better.

Actually SIRI is the first voice recognition I have tried that works 99% of the time, but just because it's from Apple, that 1% is a crime.
 
I'm not saying every company should be off the hook. However there are plenty of ads that point out in the fine print that the picture/video is not 100% accurate of the actual product...
They just haven't said if it's damages all for him or part of the suit forces Apple to change their advertising.

This pronouncement of integrity from a user of Location Spoofer to cheat MLB revenue. Sounds like a guy I know who is first to be righteous about everybody else's b.ball techniques, then elbows, usually out of sight, and looks totally surprised when he's caught. Bad call.
 
From Apple.com:

"Siri is available in Beta only on iPhone 4S and requires Internet access. Siri may not be available in all languages or in all areas, and features may vary by area. Cellular data charges may apply."
 
And this is what stifles innovation right here...

Dumb people who forget Siri is a beta and also forget that voice recognition technology has never been great, but is getting better.
Again with this assumption that the "everyman" should know these things. It's ridiculous! Why should everyone around us know Siri is in beta? Why should they know voice recognition has never been as good as Apple makes it seem in the commercial?

Not everyone is as up on technology as we are. Stop expecting people to behave the way you would if you were in their shoes.
 
Died in an attack ad

That's the problem nowadays. The small print. It's small for a reason and it should be illegal.

Whatever happened to the truth in advertising law anyway ?

It was molested and ultimately defeated and left deflated by the truth in attack ads moratorium.
 
This pronouncement of integrity from a user of Location Spoofer to cheat MLB revenue. Sounds like a guy I know who is first to be righteous about everybody else's b.ball techniques, then elbows, usually out of sight, and looks totally surprised when he's caught. Bad call.
What integrity? Mine? lol please. I'm not the one suing for just that reason. I'm not a hypocrite. And I'm not getting into an argument over how stupid blackout restrictions are in sports. And it's hilarious that you think it cheats MLB revenue somehow...
 
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9B179 Safari/7534.48.3)

And the fan boys never change.

And it could be they are reporting their experience. Is that so bad, or should only reports that support yours be justified?
 
Indeed we will.

And it says it right on the website.

http://www.apple.com/iphone/features/siri.html

So? It says beta. You'd have to know what beta means for that to matter. And you'd also have to visit the site. I'm arguing that most of the general public e don't go to the Siri page on the Apple site nor understand what beta means.

Apple just says "beta" - it doesn't say some things might not work as expected or advertised on that page either. They just say beta. No explanation of any kind.

So again - I think you're wrong in assuming that slapping the label beta on it means that everyone knows what that means.
 
The ads are completely misleading and do not mention anywhere in any way shape or form that Siri is beta (nor that it is next to useless).

Apple should not have promoted Siri so hard until it was a more workable product that they were ready to stand behind and not hide behind the word beta. Seriously - can you imagine if another company ran these types of ads for an unfinished product feature?

They d have everyone on their back, but not the cult of apple. But apple isnt the underdog and the disruptive tech company they used to be anymore, they are a bunch of suits selling macs and iphones, if they dont wise up soon, and they think they can pull the same **** they used to despite being the worlds largest and filthy richest company they are seriously misguided.

They are paying lawyers left right and center suing the hell out of everyone and they cant afford a few more devs to get their product polished.

I say sue the hell out of them back until they learn, we had one ms, we don't need another one.
 
Apple has a 30 day return policy. 15 days longer then they are required to have. If he doesn't like it, he should return it. Seriously, these types of lawsuits should be thrown out immediately. There is already a system in place to deal with people who are not satisfied with a product.
 
From Apple.com:

"Siri is available in Beta only on iPhone 4S and requires Internet access. Siri may not be available in all languages or in all areas, and features may vary by area. Cellular data charges may apply."

Your point being? Or do you expect us to guess?
 
I was assuming the proper channels have been used and we're at that point.

If channels had been used, then he would have been offered a refund. There is no gain or loss that one can expect from Siri working or not working other than time. That's the point of the refund period. You have a reasonable time to use and if not fully satisfied with the product ask for a refund. Apple would also argue that they provide the phones for consumer review in over 300 locations to allow the customer to determine if the product will work for them. If the customer did not get a full refund from a store and wanted his restocking fee returned. I bet a phone call would have resolved that issue.

The guy is likely a lawyer looking for class status, which is where you make money on these suites. What ever happens, this case will go unresolved until the iPhone 6 is out. The guy is likely betting that Apple would not want to risk class status, but I doubt Apple is worried about those issues with the legal team they have working for them, the next 3-4 years of interns will likely manage these type of cases. It is busy work for someone who is in law school.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.