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Apple Sued over 'Misleading' Advertising in Siri Depictions
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Dont know who to support. Siri is either genius (Ive asked her really complicated questions, with a great response), or a total bag of door knobs ("Call Jason"..."I Dont know what to say, this is really embarrassing").
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Just as the guy who started the suit is doing. All the apple defenders here just say its beta. Yes true but apple has how many iPhone. Commercials that are all Siri? I don't even recall a mention in any one of them that Siri is beta. ( I could be wrong there)
writingdevil said:
Just as the guy who started the suit is doing. All the apple defenders here just say its beta. Yes true but apple has how many iPhone. Commercials that are all Siri? I don't even recall a mention in any one of them that Siri is beta. ( I could be wrong there)
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I you buy a product after a 30 second tv commercial your an idiot. Any further research, he would have found that it was beta.
I you buy a product after a 30 second tv commercial your an idiot. Any further research, he would have found that it was beta.
I get what you're saying, but still it's not like they have to run to the library to look it up. Surely anyone with an iPhone could ask Siri what beta means or look it up on the internet.
I don't disagree. But at the same time - whether or not he returns the device has little to do with whether or not Apple (or any company) should be able to advertise their products in such a manner.
exactly, but he probably doesnt know what beta is. And it doesnt seem like he has researched it either.
So your implying that because people don't know what a beta is and don't bother to look it up, this invalidates the fact that it is in beta? Is Apple required to define every single word that people might not understand on their website? Because I thought the internet and its vast array of dictionaries could cover that. But that might be too much to ask, it's just easier to sue. smh
I can just imagine a world where companies had to spend part of their 30-second advertising time in a commercial showing you what it looks like when their product does well and when it behaves poorly as well.
Can you imagine....
Automotive: A Ford commercial showing 3 different families thoroughly enjoying their new Ford Focus, but a fourth family is depicted struggling to get the car to start and then smiles when a mobile mechanic pulls up to the drive way.
Home Appliances: Whirlpool shows of their new dishwasher and how easy it is to use, but one of the scenes in the commercial is reserved for showing a repair man fixing it because its leaking water on the floor.
Retail: Lots of happy people shown shopping at JCPenney, except we cut scene to one irate customer yelling at the clerk behind the counter because she won't take back the dress she bought last season that has been long-since discontinued.
PCs: HP showcasing their new line of Windows PC's at least one or two of the folks depicted using them are stuck on the Blue Screen of Death.
Macs: Apple has to replace Justin Long's face with a spinning beach ball / pinwheel in at least one of their ads.
Fast Food: Lots of folks shown enjoying their Whoppers at Burger King, but at least one guy does not get it "made his way" and has to bring it back to the counter to get the onions taken off.
And finally...
Siri: Siri gets it right for two or three different people, but there is at least one guy who can never get Siri to understand him and the commercial showcases all the funny ways she gets it wrong. He and his buddies have a good laugh at how funny Siri is -- everybody smiles.
Does anybody reasonable really expect this kind of thing in advertising?
Can you imagine....
Automotive: A Ford commercial showing 3 different families thoroughly enjoying their new Ford Focus, but a fourth family is depicted struggling to get the car to start and then smiles when a mobile mechanic pulls up to the drive way.
Home Appliances: Whirlpool shows of their new dishwasher and how easy it is to use, but one of the scenes in the commercial is reserved for showing a repair man fixing it because its leaking water on the floor.
Retail: Lots of happy people shown shopping at JCPenney, except we cut scene to one irate customer yelling at the clerk behind the counter because she won't take back the dress she bought last season that has been long-since discontinued.
PCs: HP showcasing their new line of Windows PC's at least one or two of the folks depicted using them are stuck on the Blue Screen of Death.
Macs: Apple has to replace Justin Long's face with a spinning beach ball / pinwheel in at least one of their ads.
Fast Food: Lots of folks shown enjoying their Whoppers at Burger King, but at least one guy does not get it "made his way" and has to bring it back to the counter to get the onions taken off.
And finally...
Siri: Siri gets it right for two or three different people, but there is at least one guy who can never get Siri to understand him and the commercial showcases all the funny ways she gets it wrong. He and his buddies have a good laugh at how funny Siri is -- everybody smiles.
Does anybody reasonable really expect this kind of thing in advertising?
This is the only company on the face of the earth that could ever get away with promoting and releasing a product that is in beta.
Should not have been the 4S's main selling point. I find Siri completely useless.
Should not have been the 4S's main selling point. I find Siri completely useless.
Every new model Ford and Chevy make are Beta. They expect the user to tell them how they screwed up on engineering. Subsequent years of the same model sometimes improve. Happens all the time, they just don't label it Beta.
Don't be ridiculous. I implied no such thing. Nor do I think Apple needs to define every word. But way to be an "extremist."
no one is stifling innovation, apple are turning an unpreccedented amount of profit, enough to buy a few countries, they should afford to pay more to get the technology readier before it is released.
It's like after the antennae gate with the iphone, they showed their impressive team of 13 phone phds and their 3 labs, what the ****? Nokia has 100 times that.
If apple want to continue to be respected and grow they should invest in raw talent and development and bring forth their own technologies as well, besides their admittedly great system building. Yeah retina display is great in the ipad, but who the hell invented it? Not apple, that's for sure.
Are they going to invest in the development of any radical technology or are they just looking at using their cash in buying up other tech companies (siri for example) but then not investing in turn to make it even better?
And I find Siri to work 99.5% of the time for me.
And let's not forget half the crap Google's had as Beta for YEARS (GMail, GTalk, Google+, etc)
You're assuming a lot. I don't know about you, but I've been in a lot of situations where a problem has reared it's ugly head after a reasonable return period. God, even if we just start talking about printers in the past 20 years lol
I understand what you're saying about return periods and that's fine. But what is one to do when faced with a situation where a product or feature's glitz and glam and fun factor takes that return period to wear off and it's real use begins, and one realizes it fails.
Heck this could be as simple as him having gotten the runaround long enough to miss the return period. Why do we need to fight a company to properly use it's policies? I've actually been in a situation with a Best Buy once where I was trying to return something completely within the rules and guidelines, and was told if I don't like it I can sue.
Think of this kind of suit like patent suits. Patent holders are required to actively defend their patents to keep them. I feel we are required to actively defend similar "rights" or we risk companies running amok with advertising.
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The fact that most of you can't step back and look at your argument here is amusing and sad at the same time. Apple claims Siri is the number 1 reason to buy the 4s, they have many commercials showing how great it works. So when that is brought into question the replay is "it's beta duh, are you dumb? It says so on their site".
That argument is typical of a 10 year old.
The fact that most of you can't step back and look at your argument here is amusing and sad at the same time. Apple claims Siri is the number 1 reason to buy the 4s, they have many commercials showing how great it works. So when that is brought into question the replay is "it's beta duh, are you dumb? It says so on their site".
That argument is typical of a 10 year old.
I typically hit that when I use Siri driving out of my driveway. My iPhone is still on Wifi because I am close to my house, but the signal is weak. As I pull away from the house the iPhone disconnects Wifi and attempts to switch to 3G. But if I engage Siri before the 3G signal locks and the indicator changes, she invariably is embarrassed or apologetic. What she should do if WiFi fails is automatically retry on 3G and say "I couldn't connect on WiFi. Hold on, I'm going to try to connect again using cellular data".
So they should buy the phone and then ask what a beta is?I'm teasing...
Even if it wasn't in beta, we've all called customer service or looked up flight information and got a robot on the phone. And we've all experienced the pain that they can be.
Apple never said it was perfect. Yes of course they show it off in it's best light in the commercials. But, does that differ in any way to a shampoo commercial where the model has hair that took a few hours to style right after stepping out of the shower?
But if Apple should define "beta," then why shouldn't they define "every word that people might not understand" on their site? That may be extreme but that's the point. If you're going to make that argument then why stop at beta? It seems arbitrary to need to define beta and leave the other words that people might not understand alone.
Siri
The only things that REALLY bugs me about Siri are the following.
1) Siri does not notify you that you have received a message from person abc... The phone still beeps but it would much nicer if Siri stated, "you have received a new text from...". I know this is a small moan but still.
2) This is the one that really ticks me off. I'm English. I live in Tennesee. I have an English accent (I know go figure...) so I have to choose the lesser of two evils. Either A) I have can location finding functionality in Siri by setting it the language to US English. This results often in hilarity at how Siri responds or my attempts at an american accent to simply be understood. Or B) I can set Siri to British English knowing that every syllable that flows from my lips will be understood but for the most part Siri is useless to me.
It would be much better if language and location could be separated. I can be in the states but have Siri understand British English.
I know Siri is Beta so hopefully this functionality is coming. If not and anyone at Apple reads this remember I said it first! (well maybe not first but at least before.)
The only things that REALLY bugs me about Siri are the following.
1) Siri does not notify you that you have received a message from person abc... The phone still beeps but it would much nicer if Siri stated, "you have received a new text from...". I know this is a small moan but still.
2) This is the one that really ticks me off. I'm English. I live in Tennesee. I have an English accent (I know go figure...) so I have to choose the lesser of two evils. Either A) I have can location finding functionality in Siri by setting it the language to US English. This results often in hilarity at how Siri responds or my attempts at an american accent to simply be understood. Or B) I can set Siri to British English knowing that every syllable that flows from my lips will be understood but for the most part Siri is useless to me.
It would be much better if language and location could be separated. I can be in the states but have Siri understand British English.
I know Siri is Beta so hopefully this functionality is coming. If not and anyone at Apple reads this remember I said it first! (well maybe not first but at least before.)