Actually, most are at least $200 cheaper. An example: https://9to5google.com/2017/10/25/you-can-now-pre-order-the-lg-v30-unlocked-for-829/
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Apple to Charge $279 for iPhone X Screen Repairs and $549 for Other Damage Outside of Warranty
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You know why I don’t get? Why is it $279 ($29 AC) to replace the most advanced 3X retina OLED display that Apple has ever made, but $549 ($99 AC) to replace the piece of glass on the back if it breaks? Don’t they have an equal chance of breaking, but the back piece should be way cheaper, right?
The back glass is fused to the metal frame around, so its replacing that whole piece taing the guts of the phone out.
But still, yes is is exorbitant when the 8 Plus with the same materials (per Apple's own keynote they mention that) is $399.
And before anyone says buh buh the parts are more expensive on the X; sure they are but you dont think Apple isn't repairing your broken phone and using it/selling it as a refurb? Apple isn't "losing" money after you pay them a few hundred bucks and using that device as a refurb by any means; even after repair costs. Probably making money on it in reality.
It's true this is making me sad.
To quote Samwise Gamgee: "don't go where I can't follow you"
The 2016 MacBook Pro was tough enough on my pocket book. The 7+ was livable, the 8+ is pushing the limits, and the X is out of the stratosphere...
or that it didn't last a reasonable period of time (which for a £1k phone is a long time).
They are a business not your friend. Their sole Purpose is to extract as much money from your bank account as they can as often as they can.
Never bought AppleCare, don't use a case with my iPhones either.
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There's a high chance Apple will just end up replacing the entire device altogether.
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How do you think that pile of cash came about in the first place?
Apple is trying to become the first trillion dollar company. Amazon is quickly picking up it's pace and Alphabet is in the running too, and Apple wants to be first.
This is what I'm doing too. I've never bought Apple Care before on any Apple product, so I've saved hundreds (maybe thousands) and won't mind spending money on a repair if needed. But I'm very careful with my devices so hopefully I won't have any issues.
I wouldn't buy Apple Care + unless I had small children in my household.
Which I do. So I will!
*slow clap
Thank you! Managing an Apple service provider I cant tell you how many phones we saw on a daily basis that were complete junk from phone insurance claims. Also a big thing to note is if there is any replacement programs due to defects if the phone has third party parts Apple will not touch it. Also Apple will not cover any phones with third party parts under their out of warranty replacement.
For someone sounding so knowledgeable, the SoGA was replaced by the Consumer Rights Act on 1 October 2015.
Just FYI
I know some people are saying ‘go with third party insurance’ but I thought I would share my experience with my iPhone 7.
I have my 7 though the IUP and was ready to pre order the X this morning.
Yesterday my 7 started playing up. When I woke up yesterday, it looked like it had restarted and was stuck on the Apple logo. No real problem I thought but when I looked closely at it, the Apple logo was corrupt.
Again, not too worried, I put it in to DFU mode and started to reinstall iOS through iTunes.
Whilst it was installing the screen started flickering with green characters (Matrix like!).
I was starting to get a bit worried because I’m now starting to think it’s hardware, on the day before I want to pre-order the X.
About half way through installing iOS it crashed. The progress bar was at 50% for about 40 minutes.
Now starting to panic a bit.
So I called Apple Support and we tried a few things until eventually it was bricked and the support guy said I need to take it in. I looked at my closest Apple Store and they didn’t have any appointments until Tuesday.
Now starting to think a reservation is pointless.
I decided to go to my local store, and camp out. At the Store they said if it is hardware they’d probably repair it, and it may need to be sent away depending on the diagnostics.
That’s it, I thought, game over.
After about 20 minutes a Genius called me, had a look at the phone and tried to restore again through DFU as she managed to kick it back to life-ish. It did exactly the same thing.
“I’ll get you a replacement” she said. Honestly, I could have hugged her.
And that’s why, even though it’s expensive (and if it wasn’t part of IUP), I would still buy AppleCare+
It might be expensive but you just wouldn’t get that service through a third party. It paid for itself yesterday.
And imagine trying to do that with Samsung/Google/[Insert other manufacturer here]?
That’s my story and I hope it helps if someone is not considering AppleCare.
Side note: Getting my X next Friday, with AppleCare!
- D
I have my 7 though the IUP and was ready to pre order the X this morning.
Yesterday my 7 started playing up. When I woke up yesterday, it looked like it had restarted and was stuck on the Apple logo. No real problem I thought but when I looked closely at it, the Apple logo was corrupt.
Again, not too worried, I put it in to DFU mode and started to reinstall iOS through iTunes.
Whilst it was installing the screen started flickering with green characters (Matrix like!).
I was starting to get a bit worried because I’m now starting to think it’s hardware, on the day before I want to pre-order the X.
About half way through installing iOS it crashed. The progress bar was at 50% for about 40 minutes.
Now starting to panic a bit.
So I called Apple Support and we tried a few things until eventually it was bricked and the support guy said I need to take it in. I looked at my closest Apple Store and they didn’t have any appointments until Tuesday.
Now starting to think a reservation is pointless.
I decided to go to my local store, and camp out. At the Store they said if it is hardware they’d probably repair it, and it may need to be sent away depending on the diagnostics.
That’s it, I thought, game over.
After about 20 minutes a Genius called me, had a look at the phone and tried to restore again through DFU as she managed to kick it back to life-ish. It did exactly the same thing.
“I’ll get you a replacement” she said. Honestly, I could have hugged her.
And that’s why, even though it’s expensive (and if it wasn’t part of IUP), I would still buy AppleCare+
It might be expensive but you just wouldn’t get that service through a third party. It paid for itself yesterday.
And imagine trying to do that with Samsung/Google/[Insert other manufacturer here]?
That’s my story and I hope it helps if someone is not considering AppleCare.
Side note: Getting my X next Friday, with AppleCare!
- D
IUP & AC+ is exactly why I go caseless. I will gladly spend the price of two premiums ($58) on screen repairs, then covering up my beautiful device.
Wow... Just another reason I'll be passing on the iPhone X.
That's very true. The only cure for high prices is decreasing demand. As long as people keep buying high priced gadgets, the companies behind the gadgetry will continue to raise the prices. Apple is the sole producer of iThingies, iOS, and MacOS. If enough people simply "must" only have Apple products, they will continue to be subject to price gouging. There is much more competition with PCs and Android phones, which not only offer competition to Apple, but more importantly, among the various PC and Android producing companies themselves - hence, the lower prices and frequent hardware/software innovation.
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My point remains the same. The renaming of the Act has not changed its content regarding this matter.
Any concerns with the back also being glass? If that cracks, it’s a $99 premium, right?
Wrong.
For a BMW 2 Series: "So I called BMW in Memphis and they wanted to charge me 1,200$ in parts alone (glass + auto rain sensors + molding + glue kit + clips and spacers)...I didn't even find out how much the in house replacement service fee was after hearing that."