What about "informing the user of what's going on with their the battery so that they can make the best choice with all the information available". Is that too much to ask? You are just grouping users into bucket and defining what the choice should be, same mistake Apples. The throttling is probably fine, but they needed to get the customer what was going on, period.
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Apple to Offer $29 iPhone Battery Replacements, More Battery Health Info in iOS
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What about "informing the user of what's going on with their the battery so that they can make the best choice with all the information available". Is that too much to ask? You are just grouping users into bucket and defining what the choice should be, same mistake Apples. The throttling is probably fine, but they needed to get the customer what was going on, period.
Probably just fine I’d imagine considering their are very very very few places you can legally drive at 155mph or higher in this world anyway...
Unless your implying all German car owners in say America take their cars to the track?
Also German car makers actually advertise their top speeds properly, and advertise the option to increase it, they don’t install a software update during the cars first service and limit its top speed without telling you...
I noticed slowdowns as far back as iPhone 4, would like to see some diagnostics from those days.
Apple evaluated all the options and figured this was the only way out of this latest mess. Say what you will, Apple ran into dead ends and were forced to swallow their own guilt to protect their brand. No doubt the usual cheerleaders will be out flag waving that this is wonderful news by Apple whereas the real truth is Apple's hand was forced and this is damage limitation now.
No Scott Forstall to blame either this time round.
No Scott Forstall to blame either this time round.
Is it wise to buy one of this year’s iPhone models or should one wait until next year where the battery issues may be improved/fixed ? After all , how many iPhone iterations existed before without this “battery problem”?
I noticed slowdown as far back as iOS3 on the original iPhone. For those who still remember.
Well they have a fair cash reserve, helped by the unwitting upgrades by the general public.
Have you handed those people your phones as you were replacing them? Of course you'd be inclined to think that the phones are still fine
(rather than feeling guilty for handing over the lemons).The app stopped working for me. They have a macOS app that can check the iPhone battery when plugged into the mac.
Show me where the stock took a significant hit with longterm devaluation. Until that point, it hasn't hurt them.
Where did I say 2 years is the end-of-life for the phone? What I am saying is that 2 years is a realistic timeframe for a battery to retain a decent charge when it is charged almost every day. Batteries are considered consumables - Apple started the trend (for better or worse) of making them non-user replacable, but I don't see how Apple can overcome the realities of battery chemistry.
In fact, I compared this to tyres on a car - are you telling me that when your tyres are worn out you get rid of the whole car!? No, you replace them for a low (comparative) price and the car continues to perform well - it's the same here, the battery wears out after 500 or so cycles and you can then replace it at a low cost to continue using your expensive phone.
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iOS doesn't display mobile and wifi data usage in a clear and detailed manner either. I was shocked to see how much better of a job Windows 10 Mobile does. Apple can really learn a thing or two from Microsoft these days in...UI/UX.
So according to the damage control statements the intention was never to trick people into replacing perfectly serviceable devices. They supposedly only wanted to encourage people to replace the battery. Mmmmkay... it’s just that they’ve taken practically every possible measure to conceal all details about battery health, including the removal of previously available ones.
It used to be that apps such as Battery Life by RBT would provide you with tons of info such as the number of cycles, the amperage of the currently connected charger, the exact mAh capacity at any given time... but all that stuff was systematically removed/suppressed so that those apps became virtually pointless. Apple made a conscious, deliberate and targeted effort to render those 3rd party apps blind to all battery info except the remaining charge, which is right there in the corner anyway.
When a company hardwires performance to battery health, yet at the same time takes every possible measure to keep users in the dark about the health of said battery... now that’s a smoking gun if I ever saw one.
It used to be that apps such as Battery Life by RBT would provide you with tons of info such as the number of cycles, the amperage of the currently connected charger, the exact mAh capacity at any given time... but all that stuff was systematically removed/suppressed so that those apps became virtually pointless. Apple made a conscious, deliberate and targeted effort to render those 3rd party apps blind to all battery info except the remaining charge, which is right there in the corner anyway.
When a company hardwires performance to battery health, yet at the same time takes every possible measure to keep users in the dark about the health of said battery... now that’s a smoking gun if I ever saw one.
Apple this afternoon addressed customer concerns about an ongoing controversy over power management features in older iPhones, pledging to introduce more detailed information about battery health and reducing the price of battery replacements for all of 2018.
In a letter explaining its policies, Apple apologizes for the misinformation that's been spread and says that it would never "intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades."
At issue is a power management feature that was initially introduced in iOS 10.2.1 in the iPhone 6 and the iPhone 6s, which was implemented to prevent unexpected shutdowns due to high power draw peaks. Apple's lack of clarity about the feature has led to a number of lawsuits being filed in recent days claiming that Apple is purposefully slowing down older iPhones.
Apple explains the situation and the aging of batteries both in the letter and in a new support document.These power management features are implemented in the iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone 7, and iPhone 7 Plus, and will be added to future iPhones as required. They kick in when the battery begins to degrade and can be fixed with a new battery.
Apple says it began to receive feedback this fall from customers who were seeing slower speeds, which it initially thought might be due to software updates and minor bugs in iOS 11, but it now believes the continued chemical aging of the batteries in older devices is at fault.
To allay customer concerns and address recent customer feedback, Apple says it will implement several changes.
- The price for out-of-warranty iPhone battery replacements is being dropped from $79 to $29, starting in late January and lasting through December 2018. Apple plans to provide more information on the price drop in the near future, but it will apply to anyone with an iPhone 6 or later whose battery needs to be replaced.
- In early 2018, an iOS update will introduce new features to give users more visibility into the health of their iPhone's battery, so they can clearly see whether the state of the battery is affecting performance.
Apple says its team is also always working on ways to make the user experience better, including how performance is managed to avoid unexpected shutdowns as batteries age.
Article Link: Apple to Offer $29 iPhone Battery Replacements, More Battery Health Info in iOS
It’s nice something good is coming out of people’s irrational whining.
Just is disappointing we’re teaching people that crying about and demanding things through misinformation is ok.
Just is disappointing we’re teaching people that crying about and demanding things through misinformation is ok.
The only misinformation is Apple failing to disclose that it now throttles based on battery health.
That we had to find out the details via third-party testing is pathetic.
People are perfectly within reason to feel wronged by what Apple had chosen to do without disclosure.
Agreed! People should accept what corporations and the government tell them, uncritically and without question.
For years iPhone users have had the knowledge and ability to check their battery health to decide on their own whether to get a new phone or battery. Apple has no blame here.