Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
The way I read Apple's statement...

"We are still going to slow down your device and force you to upgrade. But instead of hiding the intent from you, we are going to be more transparent to effectively soften the blow when it comes time for you to upgrade."
How is slowing down a device forcing anyone to upgrade? Apple is not putting a gun to your head making you buy a new phone.
 
  • Like
Reactions: artfossil
Phones that just randomly shut off would drive even MORE people to upgrade. Yet Apple chose to slow the device down instead of letting it randomly shut off.

Yet someone would upgrade their device while the only thing that they had to do was replace the battery... a well kept secret by Apple that they got forced to admit
 
No they shouldn’t. If in warranty they should be fixed. If not, oh well.

Fixed if it's just individual cases. Recall if millions are impacted by the same issue. Judging from the responses from related threads, millions were impacted.
 
Yet someone would upgrade their device while the only thing that they had to do was replace the battery... a well kept secret by Apple that they got forced to admit
It wasn’t a secret. It was reported quite some time ago by Rene Ritchie. And it has only been going on a short time so “finally” is a bit hyperbolic.
 
I just can’t @ people trying to defend Apple on this... Slower phones drive people to early upgrades and Apple to greater profits. “But Apple only slowed down your phone for your own benefit”... my @$$

There's a saying that goes: "Never attribute to malice that which is adequately explained by ignorance".

Except Apple engineers aren't ignorant or stupid. They knew why the devices were shutting down unexpectedly, hence the fix. The problem is the lack of transparency, and that can easily be attributed to malice -- which is a fair assessment given that Apple has shiny devices to sell and they want you to upgrade as much as possible.
 
Everything they were doing is fine but smart people can disagree. At this point damage control is reasonable since people were going nuts
 
No, I just don’t like the self-martyrdom nonsense going on. “Something bad could have happened to me but didn’t! You bastards!”

Those people are still within their right to feel violated and disappointed by Apple's deception.

It isn't "Something bad could have happened", but rather, "You tried to fool me."
 
  • Like
Reactions: Ladybug
It wasn’t a secret. It was reported quite some time ago by Rene Ritchie. And it has only been going on a short time so “finally” is a bit hyperbolic.

So are you saying that the average user was aware of this “report”? Wouldn’t the honest thing be to prompt the user about this and urge him to replace the battery (instead of possibly the whole device)?
 
  • Like
Reactions: notspock
they had nothing to stand on anyway. there are terms in the T&C that allow for Apple making the kind of changes they did, so not sorry that folks don't bother to read those Terms. Plus the claim that Apple was forcing folks to upgrade to a new iPhone was utter bull. they have been doing battery replacements for years.

I agree. Most people don't understand that we license the software on the devices. Though there is a little gray area in how that affects the hardware that we own. But as for Apple doing this across multiple models to encourage upgrades (for people who are likely to upgrade anyway) was always going to be a difficult, if not impossible, thing to prove.
 
£29 is still too much in my opinion. Just offer it for free to phones that are affected (battery test in apple store).

Can’t believe this actually turned out to be true. My faith in apple has dropped somewhat. What other tactics are they doing behind the scenes?

$29 is not cheap (why should the consumers pay for Apple screw up?). Apple are the cheap ones here. Once again they admit a design flaw and refuse to properly address it. The free battery replacement for a few years would have been the adequate solution but we will get there. Give Apple another week.

Should be a free replacement. Amazing how some people think they're getting a deal.

Feel free to switch to another manufacturer or OEM that replaces their phone’s battery for free if you’re not satisfied.

Of wait, they don’t exist.
 
Apple has stepped up and addressed something that was not a big deal.

It was addressed because it was called out publicly. It is a big deal because the performance of millions of phones was degraded without any notification to the user.

That is a big deal because many, many consumers remedied this by simply buying a new, "faster" iPhone, netting Apple untold millions in sales.

Spare us your freelance PR work.
 
What annoys me about this and other things like it is that it sets the precedent that an uninformed public can develop an "outcry" over anything get a result out of Apple. Real shame. The public didn't deserve this level of compromise from Apple. Intelligent CPU management of a device powered by lithium-ion battery is expected and appropriate, and really no one's business besides the engineers.

Uninformed is the issue but NOT in the way you're claiming. Apple should have notified users their device would be slowed due to the battery doing something it naturally does. The fact they hid this from users IS THE ENTIRE ISSUE. This is apples own fault and they have nobody to blame but themselves.
 
Innumeracy is clearly a problem with today’s Russian youth.

Apple released a patch to fix "80%" of unexpected shutdown. If it weren't a widespread issue Apple wouldn't release the patch.

I still wonder what happened to the 20%? Are they left cold?
 
  • Like
Reactions: iSilas
Let's not even pretend this only started happening with iOS10. Pleeeze!

Of course the throttling only started in iOS 10. Battery technology hasn’t changed, I can access baartery status info on older devices and see the issues those devices have.

Claiming some grand conspiracy is just spreading FUD.
 
Apple released a patch to fix "80%" of unexpected shutdown. If it weren't a widespread issue Apple wouldn't release the patch.

I still wonder what happened to the 20%? Are they left cold?
Huh? They did it because of bad press and because it’s the right thing to do. Not because it affected tens of millions of people. That’s just a stupid argument.
 
  • Like
Reactions: No5tromo
Instead of slowing it down they can just let it randomly shut off. Then everyone will be happy.

Then everyone will actually know what's wrong with their phones.

Of course, it would be awkward when they take it to the Apple store and are told their battery is "Healthy" and above 80% thus cannot be replaced. ;)
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.