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Apple to Offer $29 iPhone Battery Replacements, More Battery Health Info in iOS

TokMok3 said:
I like Apple products, but what I don't like is to pay for a product and don't receive what I pay for. Never had problems with Apple products before until recently, with iOS 10 and 11, and macOS High Sierra. I just hope that Apple fix their software, that's the only thing that I ask, the battery I can change that my self and save $25. Just fix the software. I hope that iOS 12 be very stable, I don't want a refund, nothing, I just want what I paid for.
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You did get exactly what you paid for. A phone with a li-ion battery.

Your problem is that you're not getting the same speed as you did at launch, but if they'd done nothing you'd still have a phone that doesn't last as long at launch.

It's one or the other due to the physical nature of a li-ion battery. You shouldn't be annoyed at this aspect, battery degradation is unavoidable. You should be annoyed you weren't told what was happening.

Also - you can change the battery yourself.
 
Pez555 said:
My iPod docking station still works the same as it did 6 years ago when I bought it. The music doesn’t ‘slow down’.

Look, the issue isn’t the fact that the battery degrades. Everyone knows that it does. The issue is that the battery degradation affects the performance of the device. This should never happen. And if it does happen, you should know that this is an intention when you are purchasing the device.

By the way, over here in the UK we have something called the ‘sales of goods act’ which in short means products that the consumer buys should work AS INTENDED for 6 years. Yes, 6 years. So ABSOLUTELY the battery replacement should be free if it is affecting the performance of the device.
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Yes, being a Brit and knowing we have lots of good consumer laws, I have said wait till the regulators around the globe and the EU get theirs claws into this one..
Apple has been in trouble in a few European countries and Australia over the false advertising of their extended warranties already, not to mention the tax avoidance. I think this battery story could affect them badly and that WILL impact its share price, because this is a potentially big issue over the device that makes it over 65% of its entire earnings...

I think the AAPL shareholders posting in here know that are are doing damage control?
 
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Jsameds said:
You did get exactly what you paid for. A phone with a li-ion battery.

Your problem is that you're not getting the same speed as you did at launch, but if they'd done nothing you'd still have a phone that doesn't last as long at launch.

It's one or the other due to the physical nature of a li-ion battery. You shouldn't be annoyed at this aspect, battery degradation is unavoidable. You should be annoyed you weren't told what was happening.
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If he is in the UK he should be very much annoyed. Products should last as intended for 6 years.
 
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clauzzz203 said:
It is throttled all the time... checked several phones already even at home where it's warm.
[doublepost=1514549284][/doublepost]
My friend's throttles at 83% battery capacity (83% battery health as reported by coconut battery)
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So even when his battery is charged to 100% it still throttles.
 
LOL what a crap response. So they slowed everyones phones, then made everyone buy new ones or a new battery at 80$, and now they just reducing the price to update your battery?

What about reimbursement for people that had paid the 80$, or purchased a new iPhone?

Apple got caught and they should pay up.
 
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sracer said:
For some, it genuinely isn't an issue. They see value in their purchases and understand that there is no "gadget paradise" where things "just work". If it weren't the battery issue with the iPhone, it would be some other battery issue with an Android phone. For these people, they can see the self-serving nature of Apple's repair program and still be "ok" with it.

For others, they have to convince themselves more than try to convince others because they feel "locked in" to the Apple ecosystem. Complaining about a situation when thinking one can't escape it simply makes a person feel more helpless.

The people I don't understand are those who complain vociferously about what Apple does but continues to buy Apple products.
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Because SOME of the Apple products work just fine? :) And the alternative is wincrap? :)
 
gnipgnop said:
The only thing that people are "locked in" to with rechargeable batteries is the physical laws of the world we live in. Nobody has yet invented battery technology that doesn't degrade over time.

Apple is trying to give you a hint about that with the $29 battery replacement, but I guess it's over your head.
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Does one walk into an Apple Store and ask for the $29 replacement ?? Think this one through carefully....
 
gnipgnop said:
The only thing that people are "locked in" to with rechargeable batteries is the physical laws of the world we live in. Nobody has yet invented battery technology that doesn't degrade over time.

Apple is trying to give you a hint about that with the $29 battery replacement, but I guess it's over your head.
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People will do anything for free stuff. Complain loudly enough and get a discount. That’s all this phony outrage is about.

Apple understands this. You’d think their needless $50 off coupon would have appeased them by now.
 
Jsameds said:
How do you expect a battery that is charged and depleted daily to last for six years?
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That’s the beauty of being protected by some good consumer laws over here in the UK. It is also why I am frustrated the people are defending the fact that Apple are still charging people £29.
 
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gnipgnop said:
The only thing that people are "locked in" to with rechargeable batteries is the physical laws of the world we live in. Nobody has yet invented battery technology that doesn't degrade over time.

Apple is trying to give you a hint about that with the $29 battery replacement, but I guess it's over your head.
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When I mentioned "locked in" to the Apple ecosystem, I was referring to accumulation of their purchases from the app store... the investment in iOS software grows over time. To leave the iOS ecosystem means leaving those apps behind and having to repurchase them for another platform (Android).
 
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boltjames said:
People will do anything for free stuff. Complain loudly enough and get a discount. That’s all this phony outrage is about.

Apple understands this. You’d think their needless $50 off coupon would have appeased them by now.
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You have not read the OP - one cannot walk on and hand over $29 to get a new battery .... geez , Apple is giving nothing away for free...
 
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Pez555 said:
That’s the beauty of being protected by some good consumer laws over here in the UK. It is also why I am frustrated the people are defending the fact that Apple are still charging people £29.
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You didn't answer my question. You can't reasonably expect a battery that is charged and depleted daily to last you six years.

And you shouldn't be frustrated at Apple. Everyone charges for battery replacements.
 
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magicschoolbus said:
LOL what a crap response. So they slowed everyones phones, then made everyone buy new ones or a new battery at 80$, and now they just reducing the price to update your battery?

What about reimbursement for people that had paid the 80$, or purchased a new iPhone?

Apple got caught and they should pay up.
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So Apple should give you money because you made a bad decision?

All those mall kiosks and all those signs about battery replacement services, you didn’t see them? Thought that Apple gave your battery some special pixie dust that would make it last forever?
 
I have been a fan of Apple products for about 15 years and I have bought several mac computers, a couple of ATV:s, 3 iPads and about 6 iPhones. I do all my creative work on my MBP. I take very good care of my devices and I don't have a scratch on my iPhone 6 plus.

This year the performance on my iPhone 6+ dropped like rock so I replaced the battery and after that it started working better again for a while. Before i did that it randomly shut down when the battery showed a 30%+ charge. A week ago the screen started flickering and the touch input stopped working completely. It turned out that the display is fine but two touchscreen controller chips on the logic board were breaking because of a design flaw – the phone is bendy and the logic board bends every time you put a cover on it or even have it in your pocket.

https://www.google.com/url?hl=en&q=...061000&usg=AFQjCNGoWHZUGH50oXj9xCQXST84aQkQaw

I cannot help but feeling that Apple is screwing over their customers and this response to the class action lawsuits is nothing but an attempt at damage control and a poor one at that.

To this day I haven't even considered switching over to android but today I made the switch over to a Samsung Galaxy Note 8. After trying it out i was extremely impressed with it's capabilities and the Wacom stylus technology on that screen is simply fantastic. I hope that Apple some day release a real pro model of the iPhone with stylus support. Then I might want one again, but until then, bye bye i(cripple)Phone.
 
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rGiskard said:
Wrong. The cheapest option is to remove the gimpware from iOS 11.
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Apple will not put customers in a position where their phones could suddenly shutdown. Imagine that happening during a a crticial emergency phonecall for example, the consequences could be terminal. It would be irresponsible for Apple to allow unexpected shutdowns to occur randomly when a software solution can prevent it. A sudden power event can also cause hardware damage. Do you want to take those risks?
 
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manu chao said:
So, you do believe that Apple was slowing down your iPhone by up 80% to protect your battery? Despite no Geekbench results showing such a large slowdown? Or could it be some piece of hardware that was underperforming? The only way to confirm that the battery was the trigger for the slowdowns is to replace the battery (which will cost you only $29 very shortly). Though, as there have been reports that the battery-related slowdowns are definitely not present when the phone is plugged in, just testing its performance while plugged in could also rule out or confirm that your issue is battery-related.
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It's well documented that iPhones 6 are slowed up to 2.5X by the software update.
 
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sracer said:
BTW, it isn't "part of the package" for cell phones that have user replaceable batteries.
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Sure it is. You still have to pay money for the replacement battery, and the reason you're spending that money is because the older battery degraded. Whether or not you can "do it yourself" is a different issue entirely. I think the only reason you're even bringing that aspect up is because you know the battery life issue is not unique to Apple and doesn't really amount to much.
 
I wonder if they’ll be doing taking apart phones and replacing battery or just swapping phones with refurbished units.

I just got an X 3 days bc my 6 had become unbearably slow. I wish I would have tried speeding it up with a new battery first.
 
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