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Just because this is the first time that battery degradation is affecting performance doesn't mean that such a behaviour is not preferable to a significantly shortened battery life. Apple could have simply changed the displayed charge level such that sudden shutdowns only ever happened very close to 0%. That would have cut battery life by a third to a half. And according to you, that is what they should have done because the alternative, performance reduction, is an absolute no-no.

And what if Apple didn't know in 2014 that they would release a software update in 2017 that would affect the performance as a function of battery health?

Really? Can you show me any smartphone manufacturer that offers free battery replacement for six years in the UK? I am pretty sure that the ‘Sales of Goods Act’ or court decisions interpreting it exclude consumables (like batteries, brake pads, etc.) from this six-year rule.
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Your stated numbers indicated a 5x slowdown of your phone. That is not well documented.[/QUOTE]

You could be right, I have never tried it as I’ve never needed to. But I think there would be more of a leg to stand on if the actual performance of the device has been degraded due to the battery.

If the phone maintained its top performance level but just had a shorter battery life (as in lasted 12 hours instead of 24) then I can understand. My rationale is more to the point that the actual performance has been altered therefore the phone isn’t working as intended.

Happy to be proven wrong though as I don’t know the more intricate details about the sales of goods act.
 
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Hence why the battery replacement should be free. Guarantee if you were in the UK you’d understand this consumer right.

It's an unreasonable thing to assume though. A six year "warranty" on something that physically doesn't last for six years.

And I am in the UK.
 
That’s not what I am arguing against my friend.
You said that your mother's phone battery lasted six years and thus, without any other qualification on your side like, eg, the number of charge cycles, every iPhone battery should last six years.
 
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You didn't answer my question. You can't reasonably expect a battery that is charged and depleted daily to last you six years.

And you shouldn't be frustrated at Apple. Everyone charges for battery replacements.

That's apple's problem . Thier products must fall under EU laws .

Mine, your, others views are not relevant.

Something .... is happening.... that is in the benefit of the consumer and posters like yourself are against it.... that idefies reasonable comprehension ....

So you think a device should last 12 months ? After that consumer is on their own... ?
 
Sigh!!!! I replaced my iPhone 7 plus battery a week ago. After one year my iphone couldn't stay on for more than 5 minutes of use. I'm happy they acknowledged and addressed the issue.
 
You said that your mother's phone battery lasted six years and thus, without any other qualification on your side like, eg, the number of charge cycles, every iPhone battery should last six years.

My original iPod mini still turns on = battery still works. That’s not what I am saying.
 
Totally unnecessary on Apple's part, but another example of their unique dedication to customer experience and customer satisfaction. Apple is an amazing company.
Seriously? Unique dedication? Does your dad work for Apple or something? Stop kissing ass.
Apple were not transparent as to why they were slowing down older iPhones. That was shady as hell and you know it. They got caught. They needed to apologise. It's done. We all now know Apple are willing to trick their loyal fanbase, I mean customers, into buying overpriced and newer iPhones without telling us the truth as to why we really needed to.

I just upgraded my 6s Plus to an 8 Plus. The difference is massive and that's not just the price.
Shady.
 
You got me Apple. I sold my 6 plus that I liked because it slowed to a crawl. It's gone now so I can't take advantage of you trying to fix the damage you caused to folks like me. I did what ya wanted though, I bought an 8 plus. You know, your secret upgrade program. You pr**ks.
 
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You said that your mother's phone battery lasted six years and thus, without any other qualification on your side like, eg, the number of charge cycles, every iPhone battery should last six years.

7 years actually.
 
However, if Apple introduce SOFTWARE that exacerbates and quickens this performance drop, that's simply not on.

That isn't what they did. They introduced a feature that would slow performance only in situations where the load on the processor relative to battery charge might cause an auto shutdown of the phone. And that auto shutdown itself is something that happens to prevent damage to the phone. So, really, what Apple was doing with the software was providing users with a way to continue safely using the phone in a load/charge situation that would potentially result in an auto shutdown. That's it. There's nothing consumer unfriendly about that.
 
Then what are you saying (since I obviously don't understand it)?

I am simply saying that if the battery (degradation or not) is directly affecting the performance of the device, then the product is not working as it was intended to and therefore there should be no charge for replacing the battery. YES batteries degrade but when the battery is affecting performance that’s what I have a problem with.

Most other electrical items if the battery has degraded then simply the device will not turn on for as long, the performance will still be at the same level.
 
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I have been a fan of Apple products for about 15 years and I have bought several mac computers, a couple of ATV:s, 3 iPads and about 6 iPhones. I do all my creative work on my MBP. I take very good care of my devices and I don't have a scratch on my iPhone 6 plus.

This year the performance on my iPhone 6+ dropped like rock so I replaced the battery and after that it started working better again for a while. Before i did that it randomly shut down when the battery showed a 30%+ charge. A week ago the screen started flickering and the touch input stopped working completely. It turned out that the display is fine but two touchscreen controller chips on the logic board were breaking because of a design flaw – the phone is bendy and the logic board bends every time you put a cover on it or even have it in your pocket.

https://www.google.com/url?hl=en&q=...061000&usg=AFQjCNGoWHZUGH50oXj9xCQXST84aQkQaw

I cannot help but feeling that Apple is screwing over their customers and this response to the class action lawsuits is nothing but an attempt at damage control and a poor one at that.

To this day I haven't even considered switching over to android but today I made the switch over to a Samsung Galaxy Note 8. After trying it out i was extremely impressed with it's capabilities and the Wacom stylus technology on that screen is simply fantastic. I hope that Apple some day release a real pro model of the iPhone with stylus support. Then I might want one again, but until then, bye bye i(cripple)Phone.

Android phones also throttle the CPU. It's in their documentation.
 
Hence why the battery replacement should be free. Guarantee if you were in the UK you’d understand this consumer right.
Do you get a free car or car battery when your car fails to start after the battery dies in the UK?
 
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Your stated numbers indicated a 5x slowdown of your phone. That is not well documented.

You could be right, I have never tried it as I’ve never needed to. But I think there would be more of a leg to stand on if the actual performance of the device has been degraded due to the battery.

If the phone maintained its top performance level but just had a shorter battery life (as in lasted 12 hours instead of 24) then I can understand. My rationale is more to the point that the actual performance has been altered therefore the phone isn’t working as intended.

Happy to be proven wrong though as I don’t know the more intricate details about the sales of goods act.[/QUOTE]

Polite FYI. Sale of Goods Act was replaced in 2015 by Consumer Rights Act:

http://www.legislation.gov.uk/ukpga/2015/15/contents/enacted
 
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We can disagree . I'll take an iPhone working at 100% covered for 5 years under Uk law , and if the battery goes I'll pay for the replacement , I will not accept throttling of the device upto 2 generations speed wise . Why does apple get to make this choice ? So I get fed up and get an X ?

The bigger picture here is Apple wants to sell you a device each year .... they even have a nice upgrade program which will have you enjoy the best performance year on year..

So, you are happy to pay for a battery you'd just prefer it to periodically crash and I would prefer the periodic slight slowdowns, fair enough. As for having the choice of crashes vs slight slowdowns I think that could work for both of us as long as it was implemented right. Perhaps a periodic popup saying "your battery is at X wear level and is no longer capable of running at peak performance and should be replaced. We may throttle your iPhone to maintain battery life" then a OK or disable option.

I suspect Apple just chose the option that most people would prefer and it is not the conspiracy you seem to think it is however.
 
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it's sad to see people tend to think apple is right in every condition.

don't forget this is something that apple covered up until it came out and now they present like it's a good thing after 2-3 years to offer a 50 bucks discount on a battery replacement that must already be handled before phones got slower.

this "we didn't want your phone to crash" is just an envelope to present it good (when people figured out what's going on) and doesn't change the fact that they could inform people and change worn out batteries free (for warranty) and with a good discount for those whom are not covered by warranty.

it is sad that some of us still defends apple that "if we don't want performance decrease we have to deal with sudden shut downs". battery is a part that covered until warranty, remember?
 
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You could be right, I have never tried it as I’ve never needed to. But I think there would be more of a leg to stand on if the actual performance of the device has been degraded due to the battery.

If the phone maintained its top performance level but just had a shorter battery life (as in lasted 12 hours instead of 24) then I can understand. My rationale is more to the point that the actual performance has been altered therefore the phone isn’t working as intended.
Apple quotes battery life in hours. After one or two years, those numbers won't be achieved anymore either and thus the phone is not working anymore as intended.

I get that this is a new and unexpected behaviour (and something that shouldn't have happened so early in the phone's lifetime). But given the givens, most people would still prefer a slower phone to one with a significantly shorter battery life. Apple has had a low power mode for several years that indirectly also slowed down things (by switching of Background App Refresh, requiring you to wait for an app to refresh its state when you opened it, instead of the app having already done so in the background). Adding a variant of that shaves of performance peaks is not an unreasonable feature.
 
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