Trying to figure out what you don’t understand about what I said.
Batteries degrade, seems like it's you which don't understand physics.
Apple is NOT responsible for physics.
Trying to figure out what you don’t understand about what I said.
Hence why the battery replacement should be free. Guarantee if you were in the UK you’d understand this consumer right.
[doublepost=1514551078][/doublepost]Just because this is the first time that battery degradation is affecting performance doesn't mean that such a behaviour is not preferable to a significantly shortened battery life. Apple could have simply changed the displayed charge level such that sudden shutdowns only ever happened very close to 0%. That would have cut battery life by a third to a half. And according to you, that is what they should have done because the alternative, performance reduction, is an absolute no-no.
And what if Apple didn't know in 2014 that they would release a software update in 2017 that would affect the performance as a function of battery health?
Really? Can you show me any smartphone manufacturer that offers free battery replacement for six years in the UK? I am pretty sure that the ‘Sales of Goods Act’ or court decisions interpreting it exclude consumables (like batteries, brake pads, etc.) from this six-year rule.
Hence why the battery replacement should be free. Guarantee if you were in the UK you’d understand this consumer right.
You said that your mother's phone battery lasted six years and thus, without any other qualification on your side like, eg, the number of charge cycles, every iPhone battery should last six years.That’s not what I am arguing against my friend.
Unfortunately, this is how Apple operates lately.Apple: "we're sorry we got caught"
Batteries degrade, seems like it's you which don't understand physics.
Apple is NOT responsible for physics.
You didn't answer my question. You can't reasonably expect a battery that is charged and depleted daily to last you six years.
And you shouldn't be frustrated at Apple. Everyone charges for battery replacements.
You said that your mother's phone battery lasted six years and thus, without any other qualification on your side like, eg, the number of charge cycles, every iPhone battery should last six years.
Seriously? Unique dedication? Does your dad work for Apple or something? Stop kissing ass.Totally unnecessary on Apple's part, but another example of their unique dedication to customer experience and customer satisfaction. Apple is an amazing company.
Then what are you saying (since I obviously don't understand it)?My original iPod mini still turns on = battery still works. That’s not what I am saying.
You said that your mother's phone battery lasted six years and thus, without any other qualification on your side like, eg, the number of charge cycles, every iPhone battery should last six years.
You can expect a battery to last for a certain number of charge cycles. How many charge cycles does your mother's phone have?
However, if Apple introduce SOFTWARE that exacerbates and quickens this performance drop, that's simply not on.
Then what are you saying (since I obviously don't understand it)?
I have been a fan of Apple products for about 15 years and I have bought several mac computers, a couple of ATV:s, 3 iPads and about 6 iPhones. I do all my creative work on my MBP. I take very good care of my devices and I don't have a scratch on my iPhone 6 plus.
This year the performance on my iPhone 6+ dropped like rock so I replaced the battery and after that it started working better again for a while. Before i did that it randomly shut down when the battery showed a 30%+ charge. A week ago the screen started flickering and the touch input stopped working completely. It turned out that the display is fine but two touchscreen controller chips on the logic board were breaking because of a design flaw – the phone is bendy and the logic board bends every time you put a cover on it or even have it in your pocket.
https://www.google.com/url?hl=en&q=...061000&usg=AFQjCNGoWHZUGH50oXj9xCQXST84aQkQaw
I cannot help but feeling that Apple is screwing over their customers and this response to the class action lawsuits is nothing but an attempt at damage control and a poor one at that.
To this day I haven't even considered switching over to android but today I made the switch over to a Samsung Galaxy Note 8. After trying it out i was extremely impressed with it's capabilities and the Wacom stylus technology on that screen is simply fantastic. I hope that Apple some day release a real pro model of the iPhone with stylus support. Then I might want one again, but until then, bye bye i(cripple)Phone.
7 years actually.
Do you get a free car or car battery when your car fails to start after the battery dies in the UK?Hence why the battery replacement should be free. Guarantee if you were in the UK you’d understand this consumer right.
I have never said batteries don’t degrade where are you getting this from?
So ABSOLUTELY the battery replacement should be free if it is affecting the performance of the device.
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Your stated numbers indicated a 5x slowdown of your phone. That is not well documented.
We can disagree . I'll take an iPhone working at 100% covered for 5 years under Uk law , and if the battery goes I'll pay for the replacement , I will not accept throttling of the device upto 2 generations speed wise . Why does apple get to make this choice ? So I get fed up and get an X ?
The bigger picture here is Apple wants to sell you a device each year .... they even have a nice upgrade program which will have you enjoy the best performance year on year..
Apple quotes battery life in hours. After one or two years, those numbers won't be achieved anymore either and thus the phone is not working anymore as intended.You could be right, I have never tried it as I’ve never needed to. But I think there would be more of a leg to stand on if the actual performance of the device has been degraded due to the battery.
If the phone maintained its top performance level but just had a shorter battery life (as in lasted 12 hours instead of 24) then I can understand. My rationale is more to the point that the actual performance has been altered therefore the phone isn’t working as intended.