You should have to pay for it because
a) It's out of warranty
b) The battery would have needed replacing anyway
c) Nothing in the tech world performs as it did the day it was bought
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Apple to Offer $29 iPhone Battery Replacements, More Battery Health Info in iOS
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You should have to pay for it because
a) It's out of warranty
b) The battery would have needed replacing anyway
c) Nothing in the tech world performs as it did the day it was bought
Reading some of these comments scares the crap out of me at how easily people eat up what Apple tells them. I can't believe that people think Apple is replacing batteries for older iPhones 6 and up for $29 is a good gesture. The only reason they're doing it is because they got busted and have 3 class action lawsuits, plain and simple. This is typical Apple where they get called out and then they offer to fix it otherwise they'll just keep quiet about the problem.
I have no idea why you think a tiny battery for a product used heavily every day and charged multiple times per day would last you more than two years before losing capability.
There are thousands of mall kiosks across the country providing battery replacement services for millions of people each month.
You didn’t notice?
I think it’s great that apples being more transparent about it but I don’t think they did anything wrong to start with.. people had phones that were randomly shutting down, then Apple implemented a way that would slow the phone down a bit so that you didn’t have to restart your phone every time you did something power hungry. Yeah, they could have told people that they could fix this slowdown with a new battery, but the act of slowing it down was beneficial to users.
LOL...Apple bends over backwards to address a non-issue (like the bumpers in antenna-gate and now the 1 year of cheap battery replacement for battery-gate) and people are still complaining. Just like with cell phone attenuation, the potential problems with aging batteries are present in every cell phone sold on the planet.
See, that's the problem. Point A has always been valid that any phone older than the 7 would be out of warranty. Your point B is that you don't know your battery needs replacing because Apple is masking the issue by slowing down your CPU with newer software updates. Now, this would not be an issue had Apple let the user know that the battery has degraded and would run poorly. This would inform the user that they can live with the degraded performance or change the battery. Point C is true but Apple artificially decreased the phone's performance.
I assume it's the current diagnostics test . I suspect it checks if you battery is under 80%, though the throttling software is designed to keep it over 80% . Fun times eh.
Thats not the issue here anyone with a brain can see that what apple did was so you can understand is take your shiny car that has 200hp and reprogram the software to push out 110hp because they dont want you to find out there is a fault they will cost them millions to put right like the telsa battery problem
wake up apple fan boy
Can someone explain to me how these people are so blind? Seriously, this is not a joke.
"point B is that you don't know your battery needs replacing because Apple is masking the issue by slowing down your CPU with newer software updates."
This is being addressed in the iOS update early next year.
"Point C is true but Apple artificially decreased the phone's performance."
And increased the phone's battery life. It's a sliding scale, the pivot has to be placed somewhere.
In a very broad sense, you are correct.
This issue should highlight for some the importance of having a (user-)replaceable battery. Since iPhones most likely won't ever have replaceable batteries, it means switching platforms. Most won't do that, so this issue is just "part of the package" of being in Appleland.
LOL...Apple is spelling it out and you still don't understand the issue. The software "slowdown" only occurs in situations where the load is high enough relative to the amount of charge left in the battery and could potentially shut down the phone. They're not saying the phone becomes slow all the time regardless of load or battery charge.
What??? We're talking about the current iOS updates, not next year. They've been doing it since iOS 10. By the way, they would not have addressed this issue had they not been caught doing it.
So they increase the battery life by making your phone run like crap. Now you think your phone is running slow so now you want to buy a new phone rather than tell you that you have the option to replace the battery so it'll run like it did before. Pretty good plan by Apple to get you to buy a shiny new fast phone.
why don't you think I haven't tried everything before buying a new one? even after a clean install from iTunes it was unusable
You're being sarcastic, right?
It's not a fault, it's a side effect of all Li-ion batteries.
Using your analogy, imagine if gas tanks held less and less gas each time you refilled it. Now - the options are you can either still reach that 350 mile range, or you can reduce the top speed of your car.
Apple chose the range option, and there is nothing wrong with that.
The only single problem in the whole wide issue is that they didn't say that's what they were doing. Not what they did, but how they did it.
“I got a free iPhone 5C four years ago and my battery should last forever! This is an outrage! Scandal! I should get a free iPhone X and student loan forgiveness from Apple!”
Anyone that alienates either platform and still uses outdated stereotypes is missing out. It's a personal preference, but I use the 8+ and 2XL and both phones are amazing. Google has come a long way my Pixel is a great phone with a user experience and camera that I prefer to my iPhone.
What....... are you serious with this statement ?
I hope you are taking about devices with batteries.
The variances are in the manafacturing, not from the day you open it and complain in 2 months that something went wrong. Your statement makes no sense as some devices arrive DOA . Day bought means nothing
Then they need to supply a hq battery. Apple is really screwing up if the battery they supply can’t power their own chips properly for more than a year.
This issue is "part of the package" for anyone that buys any brand of cell phone. The battery ages and can potentially have performance issues as a result. Just like cell phone attenuation, it's nothing at all unique to Apple. It's simply the state of physics for current battery technology.
"What??? We're talking about the current iOS updates, not next year. "
No, you want a battery replacement for free. That's what were talking about. I'm saying that you're not entitled to one and you said you are because Apple doesn't allow you to see how your phone is throttling.
I then said they are addressing this in an update soon. Still doesn't entitle you to a free battery replacement.
"So they increase the battery life by making your phone run like crap. Now you think your phone is running slow so now you want to buy a new phone rather than tell you that you have the option to replace the battery so it'll run like it did before. Pretty good plan by Apple to get you to buy a shiny new fast phone."
And you've hit on the key issue. This isn't about what they did, it's how they did it, but again this doesn't entitle you to a free battery replacement.
For some, it genuinely isn't an issue. They see value in their purchases and understand that there is no "gadget paradise" where things "just work". If it weren't the battery issue with the iPhone, it would be some other battery issue with an Android phone. For these people, they can see the self-serving nature of Apple's repair program and still be "ok" with it.
For others, they have to convince themselves more than try to convince others because they feel "locked in" to the Apple ecosystem. Complaining about a situation when thinking one can't escape it simply makes a person feel more helpless.
The people I don't understand are those who complain vociferously about what Apple does but continues to buy Apple products.