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Apple to Offer $29 iPhone Battery Replacements, More Battery Health Info in iOS
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That has to be the most ridiculous, if not borderline insulting, thing I have ever read on a form.
Unbelievable.
If that is how you see yourself, then let me tell you politely, you have slight “misperception”.
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Ummmm, bit of a Dark Horse is our Tim!
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You use words like The People, they got screwed, they, them. But it's the way you say it, detached.
You come across as if 'they' Joe Public 95% of AAPL's customer base are Plebs.
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I don't know if car manufacturers force car owners to buy New Cars instead of just replacing battery, by just deliberately slowing engine performance due to aging battery? The real point of discussion is that.
Cheaper battery or even free battery is not the solution instead no software throttling at all. Those who have paid nearly $1000 wouldn't mind paying another $60-$70 for batteries (after using it for 2-3 years) instead of going after $1300-1500 upgrades.
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You basically said that you didn't like the tone with which I made my argument, but nothing about the soundness of the underlying logic.
That has to be the most ridiculous, if not borderline insulting, thing I have ever read on a form.
Unbelievable.
If that is how you see yourself, then let me tell you politely, you have slight “misperception”.
You'll reach a point where you realize you aren't talking to people who can be reasoned with.
They'll deliberately ignore half the facts and act like anyone who isn't in support of Apple's decisions, especially their anti-consumer practices such as this, is somehow a lesser person.
In most cases, I suspect it's AAPL shareholders who don't care if you get screwed over as long as their lucrative stocks do well.
Um, maybe, just maybe, you should forget about the 'soundness of your underlying logic'.. for a change.. and magically bring yourself into reality. Aka have a reality check.
Are you spectrum?
Ps
Nothing wrong is you are, all friends here! Takes one to know one and all that.
Into a reality where people somehow expect Apple to completely reimburse them for a phone they bought and which are happily using, while still allowing them to keep that current phone in addition to their older iPhone, which can now be restored to proper working condition by swapping out the battery at a relatively inexpensive rate?
Good luck with that fantasy, because I don’t see that happening at all.
If you have been following my thread conversations, you will know that I do not own any Apple stock, so I have no financial leg in this race. My opinions are my own, and not everyone who disagrees is a blind Apple fanboy.
At any rate, Apple's stock price is unlikely to be affected by the rumblings and dissension in a chat forum, so I think this forum vastly overestimates the amount of influence they wield.
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Here's what I think is going to happen, now that Apple has rolled out their battery replacement programme with a discounted rate. If you are still using an older iPhone, get your battery replaced. I don't think Apple's reputation will have been impacted all that much by this incident, and most consumers will eventually just normalise it.
An argument can be made that Apple absolutely should have been more upfront and transparent about this, and perhaps they well should have, but as it stands, I am not getting the impression that Apple feels that what they did was wrong. There was an issue with the battery, they fixed it in a manner they deemed acceptable, and they would do it all over again if they had to.
Of course, this would be something the software engineering team is currently trying to find a way around, so we won't know if the iPhone 8 will get throttled until iOS 12 is released later this year.
If you are not happy with the way Apple does things, now is the time to vote with your wallet and stop buying their products and maybe even consider switching to another platform because by the way they worded their response, Apple doesn't seem to have any intention of removing the throttling software from their existing products, or stop introducing it to future products.
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AAPL issued that statement because of these rumblings, it's a big deal
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Here's some more food for thought for the apologists. I mentioned in an earlier post that my family has iPhone models 5s, 6, 6s, and 7.
At the time of the iPhone 6 launch the Apple commercial said the A8 processor is "smaller, faster, better graphics, and also more energy efficient"
But when I compared GeekBench CPU benchmarks of my daughter's iPhone 6 (with original battery) with my son's iPhone 5s (with even older original battery), guess what? The iPhone 6 was about 30% slower than the older iPhone 5s; both with original batteries. (yes my kids get hand-me-down phones)
If people can't see something wrong with that performance regression then I'm afraid you've really swallowed the cover-up cover-up.
After replacing the battery on the 6, it returned to being about 20% faster than the 5s.
This looks more and more like a hardware design fault in the battery management controller of the iPhone 6 and above. Nothing else can explain why older phones continue to outperform even though they have older batteries and older technology throughout.
Remember that this software fix was to prevent spontaneous shutdowns during high-drain activity. The spontaneous shutdowns are possibly the result of the battery under-voltage protection being triggered, cutting power to the phone to protect the battery. If that is happening when the higher-level battery management thinks everything is ok - then that is a design fault. Normally this condition would be gracefully managed through charge monitoring and would never happen unexpectedly. The workaround that Apple has come up with aggressively throttles power management based upon some age heuristics.
Someone got their design margins wrong. Someone with sneakers and a hoodie who calls themselves an engineer, but who slept through engineering design 101.
At the time of the iPhone 6 launch the Apple commercial said the A8 processor is "smaller, faster, better graphics, and also more energy efficient"
But when I compared GeekBench CPU benchmarks of my daughter's iPhone 6 (with original battery) with my son's iPhone 5s (with even older original battery), guess what? The iPhone 6 was about 30% slower than the older iPhone 5s; both with original batteries. (yes my kids get hand-me-down phones)
If people can't see something wrong with that performance regression then I'm afraid you've really swallowed the cover-up cover-up.
After replacing the battery on the 6, it returned to being about 20% faster than the 5s.
This looks more and more like a hardware design fault in the battery management controller of the iPhone 6 and above. Nothing else can explain why older phones continue to outperform even though they have older batteries and older technology throughout.
Remember that this software fix was to prevent spontaneous shutdowns during high-drain activity. The spontaneous shutdowns are possibly the result of the battery under-voltage protection being triggered, cutting power to the phone to protect the battery. If that is happening when the higher-level battery management thinks everything is ok - then that is a design fault. Normally this condition would be gracefully managed through charge monitoring and would never happen unexpectedly. The workaround that Apple has come up with aggressively throttles power management based upon some age heuristics.
Someone got their design margins wrong. Someone with sneakers and a hoodie who calls themselves an engineer, but who slept through engineering design 101.
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Fair enough . Was a long day yesterday and I did not read all the prior context, my bad.
I’m referring to the way the 6 and 6S manage poor batteries, they are well know for shutting down, especially in the cold. My 6S is the only phone that did not handle having a poor battery, multiple shutdowns and restarts before the battery was replaced. My other iPhones, the battery even when crap, had a short life span, but not random shutdowns like the 6S . Google 6S cold shutdown, lots of hits.
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I’m actually stunned by this. I know that you have a very strong bias towards anything apple, but your posts lacks any empathy towards the consumer.
Thank you for posting the positives, we get that .
Now let me explain the negatives.
1. Cost - going to a 7 or 8 is actually a big price increase since the 6. Should call it a price hike
2. Re-sale : take a huge hit on this, or many would not even try to sell it on as they would feel guilty passing on a phone that is clearly on it a last legs...
3. They liked their device. They did not want the newer gimmicks or features.
4. It was not budgeted for - something had to give.
What is apple suppose to do? That’s for apple to work out in the months to come, Between apple and the consumer laws in various countries.
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I think you are right, they messed up the design in the 6 series, the phones cannot handle poor batteries, as you say, they got the margins wrong. And the issue was so wide spread, it was going to start manifesting it self fast once batteries got old, AppleCare were probably getting swamped so they saw the big picture, a recall, though someone in engineering came up with a clever method of dealing with the design flaw, reduce the power draw......something you can roll out in a software update. I have a feeling the note 7 fiasco will be a lit match next to this burning building over the next few months.
For those of you expecting a higher than €29 battery replacement in The Netherlands/Europe, I just read this:
Translation: Battery replacement normally costs €89, this will be lowered to €29.
Don't know if I can trust this though.
Translation: Battery replacement normally costs €89, this will be lowered to €29.
Don't know if I can trust this though.
Fire Tim Cook, Apple lawyers, commercials, PRs...
Perfect example of poor project management by all books.
Although, having my Iphone 6 for more than two years now, I am not shocked by the battery duration.
It’s fine until it goes under 50%...then i need to get a charger asap! What do u expect from a 1750mah battery.
Most phones nowadays have 3000mah batteries.
I’ll wait for the battery swap prices to be known in EU. Then I’ll religiously take an appointment at the genius bar.
Dear Tim Cook, while you’re at it, could you also reduce the price of screen replacement? And also make sure than the newer Iphones will have user replaceable batteries and dual sim slots.
Perfect example of poor project management by all books.
Although, having my Iphone 6 for more than two years now, I am not shocked by the battery duration.
It’s fine until it goes under 50%...then i need to get a charger asap! What do u expect from a 1750mah battery.
Most phones nowadays have 3000mah batteries.
I’ll wait for the battery swap prices to be known in EU. Then I’ll religiously take an appointment at the genius bar.
Dear Tim Cook, while you’re at it, could you also reduce the price of screen replacement? And also make sure than the newer Iphones will have user replaceable batteries and dual sim slots.
I don’t typically dip into these types of silly threads since they tend to be full of melodrama, bitterness, high levels of resentment, wild suppositions, back seat lawyers, back seat engineers and bile.
But this one goes to 11. The number of people who think they’re going to get (much less deserve) a free phone or lots of cash (instead of the usual $5 or whatever from most class action lawsuits, after lawyer's fees) is simply astonishing. The level of righteous indignation is simply astonishing.
That the only possible reason that Apple, or any other phone maker for that matter, makes OS level clock speed and other performance decisions on accompanying hardware is to screw people into getting an upgrade is conspiracy at its internet best. I have an old Note 5 that performs like a dog. Is Samsung screwing me into getting an upgrade? Luckily, I've been able to steel myself and resist so far.
For the subset of folks whose phone is noticeably slower and it is entirely because your phone’s CPU is slower from Apple’s brute force OS level algorithms for battery management, I have empathy for you and hopefully you can get your battery replaced and move on with your life. Or move to another brand where they make different OS level hardware performance decisions more to your liking. Hopefully, there are other more important things in your life to devote time to.
<ducks out and waits to be called all of the schoolyard names that have been thrown around this thread>
But this one goes to 11. The number of people who think they’re going to get (much less deserve) a free phone or lots of cash (instead of the usual $5 or whatever from most class action lawsuits, after lawyer's fees) is simply astonishing. The level of righteous indignation is simply astonishing.
That the only possible reason that Apple, or any other phone maker for that matter, makes OS level clock speed and other performance decisions on accompanying hardware is to screw people into getting an upgrade is conspiracy at its internet best. I have an old Note 5 that performs like a dog. Is Samsung screwing me into getting an upgrade? Luckily, I've been able to steel myself and resist so far.
For the subset of folks whose phone is noticeably slower and it is entirely because your phone’s CPU is slower from Apple’s brute force OS level algorithms for battery management, I have empathy for you and hopefully you can get your battery replaced and move on with your life. Or move to another brand where they make different OS level hardware performance decisions more to your liking. Hopefully, there are other more important things in your life to devote time to.
<ducks out and waits to be called all of the schoolyard names that have been thrown around this thread>
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One good thing about the uproar about the issue is Apple is probably going to put more emphasis on batteries in future iPhones to avoid having to put in the shutdown mitigation’s. Too late for current products now but that’s water under the bridge.
H
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I do understand what your saying. The thing is these people most likely would have just replaced the battery and been done. Not everyone wants/needs the latest and greatest. They feel duped by Apple. The kinda were.
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So they should sell the new phone at a loss? Listen. I was happy with the answer that Apple came up with. For the people who bought the newest... Let Apple take the new phone back refund the price. Then the customer can replace the battery at $29. you are digging a deep hole my friend.
Hmmmm so I’ve checked my 6S.
Battery is at 93.29% health at 100% charge.
The CPU is fixed at 1200 MHZ at full charge and plugged in to the mains and won’t budge from this, I’ve just taken it off charge and checked it and it’s at 1512 MHZ.
And when the battery was depleting, so when it was around 70% charge the CPU was at 933 MHZ and then when it dropped to around 50% the CPU speed was dropped to 600 MHZ.
So if CPU Dasher is accurate then the CPU clock speed is constantly being managed depending on battery status. I ran Grid Autosport on it in the background and other apps and the CPU speed didn’t change at all, that was when it was fixed to 633 MHZ.. so that would impact the games performance.
I ran the same app on my iPad Pro and I think it goes to 2.5 GHZ but it just sat there at 2.3 GHZ and didn’t budge...
So yeah, despite what I would consider to be a pretty healthy battery, Apple has employed some seriously aggressive throttling here.
My 6S also does not need a battery replacement under their programme as I checked the seriel number before and I only got it just over a year ago.
Oh so now it’s at 1843 MHZ and the battery at 98%....
So my conclusion is, my 6S which I got in November 2016 brand new, so literally just over a year old, with a healthy battery, is having its performance halved when the battery is around half. Perhaps I’ll let it drop to 20% today and see what it gets throttled to.
And if my phone was instead turning itself off at 20 to 30% I would have taken it back to Apple and complained, if they said it was the battery I would be in two minds of demanding a free one now as we have 12 month minimum warranties in the U.K. but I would also be thinking I’ve never owned an Apple device that turns itself off at these charge levels, ever and I’ve had 9 iOS devices, that would be more worrying.
I think Apple have messed up, didn’t want to do a product recall and have been caught red handed.
I hope Apple is take to the cleaners for this one and they probably will be, and it’s sad so so so many apologists have come out in force to protect a giant corporation who’s only interest are profits and share price, when it in my view has tried to cover up its mistakes and design flaws. I do wonder just how many are protecting their own AAPL shares...
Battery is at 93.29% health at 100% charge.
The CPU is fixed at 1200 MHZ at full charge and plugged in to the mains and won’t budge from this, I’ve just taken it off charge and checked it and it’s at 1512 MHZ.
And when the battery was depleting, so when it was around 70% charge the CPU was at 933 MHZ and then when it dropped to around 50% the CPU speed was dropped to 600 MHZ.
So if CPU Dasher is accurate then the CPU clock speed is constantly being managed depending on battery status. I ran Grid Autosport on it in the background and other apps and the CPU speed didn’t change at all, that was when it was fixed to 633 MHZ.. so that would impact the games performance.
I ran the same app on my iPad Pro and I think it goes to 2.5 GHZ but it just sat there at 2.3 GHZ and didn’t budge...
So yeah, despite what I would consider to be a pretty healthy battery, Apple has employed some seriously aggressive throttling here.
My 6S also does not need a battery replacement under their programme as I checked the seriel number before and I only got it just over a year ago.
Oh so now it’s at 1843 MHZ and the battery at 98%....
So my conclusion is, my 6S which I got in November 2016 brand new, so literally just over a year old, with a healthy battery, is having its performance halved when the battery is around half. Perhaps I’ll let it drop to 20% today and see what it gets throttled to.
And if my phone was instead turning itself off at 20 to 30% I would have taken it back to Apple and complained, if they said it was the battery I would be in two minds of demanding a free one now as we have 12 month minimum warranties in the U.K. but I would also be thinking I’ve never owned an Apple device that turns itself off at these charge levels, ever and I’ve had 9 iOS devices, that would be more worrying.
I think Apple have messed up, didn’t want to do a product recall and have been caught red handed.
I hope Apple is take to the cleaners for this one and they probably will be, and it’s sad so so so many apologists have come out in force to protect a giant corporation who’s only interest are profits and share price, when it in my view has tried to cover up its mistakes and design flaws. I do wonder just how many are protecting their own AAPL shares...
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dont be confused, use google its on the internet, you might have heard of it ;-)
I thought you might find this useful..
https://wordworry.wordpress.com/2012/02/25/316/
Dito for all the other people here looking for free ponys or houses. Find something else to do with your day. Or is it people just want to be triggered about something ....that really is a non issue. please continue...
Just to you know it’s actually against forum rules to tell someone to ‘just google it’, and when you post a link remove the ‘s’ from the end of http.
The UK is (just about lol) still in the EU.
Your warranty is TWO years. Not one.
Another example of Apple marketing/PR ********. (Peddling the apple warranty in EU countries which is actually a oem warranty and NOT consumer rights -which got them fined by the EU btw)
I agree; it would have so simply to fix "I see your battery's old do you want an update that slows it down but perspire in the long run"?