Ok, but that isn't at issue here. No one is complaining about the batteries except in relationship to how they were affected with iOS 10 and the respective iPhones. This isn't a issue of just "old batteries."
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Apple Will Replace the Battery in Your iPhone 6 or Later Even if It Passes a Genius Bar Diagnostic Test
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Ok, but that isn't at issue here. No one is complaining about the batteries except in relationship to how they were affected with iOS 10 and the respective iPhones. This isn't a issue of just "old batteries."
See these are anecdotal instances. I have an iPhone 6s and it works fine. It currently runs the latest IOS. There are literally hundreds of millions of people who have no issues with their batteries. A recall should happen when an entire batch is faulty. There can always be few defective batteries, which should be changes under warranty. But a recall is just ridiculous.
The battery is faulty.
Even on my 6-month old iPhone SE, I can see the battery level drops a good 30% in two minutes as soon as I take it outside where it's 40 degree.
This is the problem Apple is trying to fix. If it's not faulty, why release the patch to slow down devices? Worse yet, after slowing down my SE I am still experiencing random shutdown.
All Geekbench does is prove that throttling occurs when Geekbench is running in 10.1.2 and above. It doesn't prove that standard applications are throttled unless the three scenarios Apple described are present: EOL battery, battery with low charge, or a cold battery. John Poole has never claimed his own Geekbench tests proved anything other than Apple did have a throttle in place to "mask battery deficiency". Battery deficiency would include EOL batteries, batteries with a low charge, and cold batteries.
This is exactly the real issue and Apple deserves a big sh*t storm over what happened. I dont believe they did it force people to upgrade, i think it was just a series of decisions and no one in this massive company anymore thinks about about the whole system as well as they did when Apple was under Jobs and a lot smaller.
I almost replaced my 6+due to severe performance issues but I thought it was Touch Disease and was holding out for Sept 2017 release. I managed to get a replacement 6+ from Applecare. The replacement worked so well i just couldn't see buying a new iPhone as the 8+ is basically the same phone with better guts, and I don't like the smaller size of the X. If wasnt for that replacement I would likely have been the exact as you and bought a new iPhone...
That's not completely true AFAIK, Apple says it smoothes those peak currents, thus it will take longer to do tasks.
Result might be that the display is on for longer thus reducing battery life but probably it won't make that much of a difference.
We ,might say the same though.
Just contacted Apple. They have refunded the difference on a battery swap from December 14th.
HobeSoundDarryl
macrumors G5
Again and again and again- it's like you are following a script. It doesn't matter if Geekbench is flawed or not. If it is a flawed form of measurement, it was flawed when it used when the older iDevices were new too. So that score then vs. this score now should be about the same. If it is not, then you need to be making some argument that Geekbench was an accurate measure back then but is not now. Otherwise, whether it's approach is right or not right today, the test can be done: put in the new battery, run the score, compare to the score when the iDevice was new. In both of those tests, it's basically new batteries in the very same device.
Either that device runs close to the speed when it was new or there's other code in iOS that throttles device speed unrelated to the battery power management issue.
You are welcome to post 20+ more times about Geekbench if you like but you consistently ignore the above point. ANYONE can run the test themselves, on their own device and dig up the Geekbench score for their device in historical reviews for their device. Geekbench is Geekbench. The device is the same device. Does new versions of iOS slow down older iDevices even if the battery is brand new (again)? THAT's the question (and it's rhetorical for you, so you don't have to come back with yet another post trying to shift some fault to Geekbench, or confuse the issue).
And the anecdotal evidence of replacement batteries making the iphones feel snappy again?
Apple has never said that it is. They've said that it also applies to batteries with a low charge or cold batteries. The low power pop up at 20% in iOS is a good rule of thumb for when "low charge" likely applies. That's the point that voltage will start to drop below nominal with lithium ion.
Honestly, in this case, I think Apple should be required to refund the money spent, less the battery upgrade price to the person.
Thats just it, they don't specify anything in regards to battery current draw, just capacity loss (500 cycles/80% of original capacity). Its been shown though that the phones throttle before they get to that state.
And prior to the throttle this was manifesting as a shutdown. I know if my phone was shutting down (even if it was due to degraded battery) Id want a replacement under warranty if it was in warranty. That they would consider a battery as healthy and not needing a warranty replacement yet it can't run at full speed without shutting down I would consider a defect.
Yes thats how batteries work but they should have used a larger battery to cover that 2 year period (or state exclusions in Applecare - not sure if they can legally enforceable exclusions in the UK/EU...)
Issue is not just low capacity because if they had paid a few dollars more for quality long-life Japanese cell it'd be a non-issue. Instead, they've lately been sourcing from lowest bidders that have crappy Ebay quality at best and defective at worst. Just take a look at iFixit battery teardown trends. eBay quality is ok for an older device that you want to get working and don't plan to keep around for much longer but doesn't belong in a new nearly $1K+ device.
See any Panasonic, Sanyo or any recognizable quality brand? Sourced from iFixit.
iPhone 8 - Huapu Technology (Changshu) Inc
iPhone 7 - Huapu Technology (Changshu) Inc
iPhone 6S - Huapu Technology (Changshu) Inc
iPhone 6 - Huizhou Desay Battery Co LTD
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Again you’d need an email from exec A to B saying do X because it will spur upgrades. And you’d need proof that Apple retail employees were instructed by higher ups or Apple corporate to push upgrades over battery replacements. I don’t think you’ll find it because I don’t think it happened.
Here’s what I don’t get about the planned obsolecense crowd. IF Apple was doing this wouldn’t people eventually wise up to what they were doing? And how would that make someone more likely to purchase future Apple products? Aside from maybe iMessage is there anything in the iOS ecosystem that is sticky besides the customer experience? Apple Music is available on Android. The app gap doesn’t really exist at least not for the apps people use most often. I’ll bet any money the majority of apps on most iOS devices are free apps or games where maybe someone did an IAP to remove ads or something. I just don’t see what is chaining people to iOS devices to where Apple could get away with planned obsolecense. Wouldn’t people eventually say screw it and go buy a Samsung or Pixel?
Shutting down is not acceptable, so perhaps they miscalculated the "slowness" effect the power management would have on some users.
I think now they're saying, OK, we'll support old devices with a nominal fee to get you back to spec. Apple doesn't really owe you a new battery every 3 years when all lithium batteries degrade over time. Since there are many varying stages of battery failure, perhaps the people with the biggest effect also have to worst batteries? I don't know, that's speculation.
To think this power management is universally bad is just oversimplifying a complicated issue. I think Apple decided to do the $29 for the people concerned and/or actually experiencing poor performance. This gets those users back up to spec and happy. There are more than likely millions and millions of users with batteries in better health that are not experiencing much of a slowdown, if any in real world usage as the power management doesn't impact healthy batteries. This is proven in newer phones that don't experience slowdowns but use software with power management built in.
Very complex issue to say anything definitively about what Apple knew, didn't know, should do or shouldn't do. They are giving everyone a simple option to replace the battery for a nominal fee (they aren't getting rich off this) and get you back up to spec despite being well out of warranty.
That's pretty cool for 3.5 year old devices in many cases.
I think you're misunderstanding: the issue with Geekbench is specific to the throttling feature Apple added to prevent an auto shutdown. It monitors the system for big peaks/valleys in power draw relative to remaining voltage. Geekbench creates those types of peaks/valleys simply because of the way it's programmed to work. It's not really a flaw with Geekbench, it just happens to be the type of power draw signature that Geekbench creates.
will they replace aftermarket batteries as well? I have an iphone 6 with an aftermarket battery in it.
Also, does anyone know if they are doing the battery replacements in stores or are they providing refurbished phones?
Also, does anyone know if they are doing the battery replacements in stores or are they providing refurbished phones?
This is probably the most hyperbolic statement in this entire thread. Tim Cook has far from 'Ruined' Apple. I could list all the accomplishments how he has expanded Apples growth over the course of the last five years, but that won't change your mind, because you would hate on him regardless. I just wanted to point out your Post is highly inaccurate.
I don't even know where to start. I will leave it up to you to read a little more and understand what it is that Apple is trying to fix (or improve).
Batteries are not defected, high usage/lots of charges degrades the batteries, Apple can't be held responsible for batteries degrading, that's how chemistry works.