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Apple Will Replace the Battery in Your iPhone 6 or Later Even if It Passes a Genius Bar Diagnostic Test
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No that wasn’t what I meant to say, sorry.I think this is what you meant to say.
>>I do think it’s possible these devices are being handed down and used a lot longer than Apple execs want
Or Apple could have simply let people know that a new battery was needed to prevent their one generation old phone from experiencing performance issues, instead of letting people think (for a year, and then only after they were exposed) that their phone was too old and slow to run a current version of IOS. Apple has since crafted a very lawyerly apology letter published on December 28 of this year, and changed their battery policy at least twice in the past week. All of this looks pretty bad for apple. Here's a thought for the apple employees who are on staff to monitor forums like these and report back, stop updating IOS with buggy bloated "improvements" that cause problems to iPhones, some of which are less than a year old to a customer. Everyone should go watch Revolution OS and listen carefully when Linus Torvalds is asked to explain what an OS is. There is no reason or excuse that a several generation old iphone should have any trouble at all running the most current OS at full speed -- if apple really cared about such a thing.
Apple support did clarify that any refund would only apply to replacements paid for after the announcement (around Dec 14) but not earlier based on input I got over the phone just now. I paid for a battery replacement in the spring and figured it was worth asking to find out.
Hmm....not believing it sorry. Anybody could sign up at MR today and post something like this.
I guess...
Makes little sense to me. Why in the world would I want to waste time hanging out on an Android/Samsung/Microsoft/Chevy/Dell/GE/HP/Bose/etc. forum not owning or caring about (one way or another) any of their products?
OTOH, I suppose if people have little going on in their lives, it gives then an opportunity to stick it to the man; the evil and nefarious Apple - or some other company. Kind of an opportunity of empowerment, for those that find themselves having little power in their lives.
Except it's making their phone slower and obsolete forcing them to upgrade. And, Apple falsely claim the battery is fine when it's not and won't replace it even if money is thrown at them.
You have to look at and fix the root cause which is the defective battery. Same reason it's not ok for a restaurant to intentionally serve rotten food then give you a bottle of Pepto Bismol as resolution for resulting food poisoning. Pepto Bismol = throttling and rotten food = defective battery.
Here is pictures Before and after Battery swap which clearly shows reduction in CPU frequency. The throttle is real and no Geekbench involved. How does fit in your theory?
Mad Mac Maniac
macrumors 601
That's the kind of thing all this is trying so hard to dodge. Many of "us" do not want the conspiracy theory that Apple writes code into iOS to make older iDevices run slower is a real thing... even if it seems to affect our very own iDevices. The corporation is more important than even our own utility as consumers.
I think many of us know that MUST be the case (too many personal experiences of upgrading to a new version of iOS and then feeling like our iDevice is running slower than it was yesterday) but if that would prove to be true, it would make Apple look like any of the other corporations we so quickly tag as "greedy." Since we can't bear for Apple to be painted in any negative light, "we" are working hard in every one of these threads trying to redirect any blame away from Apple by any means possible. Geekbench is wrong. Users are wrong. Battery manufacturers are wrong. And anything else we can think of to try to keep others from seeing much fault with Apple.
In this case though, once Apple's battery excuse is tested, it potentially full circles back to the Geekbench results implying that iOS has OTHER code that slows down older iDevices. Basically, if Apple is telling the whole truth here, older iDevices with new Apple batteries should return to near full speed (and Geekbench scores will measure that). If Apple is bending the truth here (or in a "you're holding it wrong" mode), an older iDevice with a brand new battery is not going to test about as fast as when that iDevice was new and it's scores were also Geekbenched. If the latter, it strongly implies there is OTHER code in iOS that throttles iDevices. And that likely makes Apple look very bad no matter what happens thereafter.
So, I hope Apple is telling the whole truth here... and that a brand new Apple battery for only $29 is going to make older iDevices in my home run nearly as fast as they did when they were new. But my gut feel is that there's a part 2 of this same story brewing... soon to be exposed by another round of Geekbench tests on upgraded battery iDevices revisiting the original premise that led to all of this.
Either way, the win is for us consumers. If $29 can resurrect near full speed for existing iDevices, consumers will get a big win. And if the battery is just spin, the next round would press Apple to remove other throttling code applied to older iDevices, resulting in near full speed for existing iDevices. Whether one views Apple as saint or sinner here, this particular sequence of events presses Apple to deliver more speed for existing products we already own.
The problem here is a conflation of two different things.
1) iPhones slow down over time (just as every computer ever) due to a variety of factors (s/w updates, storage filling up, rogue apps, random bugs, etc). Often times many of these issues can be resolved via a s/w restore.
2) iPhones are throttled when batteries degrade and have a risk of unexpected shutdowns from high voltage drops.
Resolving #2 does nothing for #1. Now that #2 has been widely publicized a lot of people who are only suffering from #1 think "Aha! This is why my iPhone is slow" but in reality this is NOT the case at all. For people suffering from #1 slowdowns a restore will likely help to some extent, but will likely never be as quick as when you first received your iPhone. S/W enhancements do tend to be more taxing on older processors. Yes, you can absolutely argue that Apple should place a higher priority on ensuring updates run more smoothly on older processors.
He probably just landed on someone not up to date. He should just go back and speak to someone else.
Why is it a surprise to you that people sign up to share their experience? Username checks out. Do you do any basic research before denying everyone with a legit issue?
https://discussions.apple.com/thread/7384382
All I really want to know is if I replace the battery in my 6S will it restore the zippiness that it had under iOS 10? This phone has been laggy and noticeably slower since iOS 11 and I've been waiting patiently for Apple to fix their OS but what I'm reading is that maybe it's the battery? Doesn't make any sense since the slowness was immediate, noticeable right after the iOS 11 update and it's been here ever since. Driving me bat-hit crazy. It's hard not to think that Apple purposely slowed my phone down to encourage me to upgrade considering there was absolutely NOTHING wrong with it prior to the iOS update. I have a hard time with their BS story of preserving the UX and preventing crashes when I've never had them.
CoconutBattery says 88% wear one moment then 73% wear the next while an iOS app says 84%. Not sure what is real. Geekbench4 consistently gives about 1800 single core and 3100 multicore, regardless of charge level. The battery was already replaced about a year ago by Apple as part of their 6S battery replacement program.
I just want the fast 6S back that I had in September. How do i get there?
CoconutBattery says 88% wear one moment then 73% wear the next while an iOS app says 84%. Not sure what is real. Geekbench4 consistently gives about 1800 single core and 3100 multicore, regardless of charge level. The battery was already replaced about a year ago by Apple as part of their 6S battery replacement program.
I just want the fast 6S back that I had in September. How do i get there?
Mad Mac Maniac
macrumors 601
I'm not sure what point your trying to make here. Apple fully acknowledged reducing CPU power on degraded batteries to avoid high voltage drops, and thus unexpected shutdowns.... This is a fact.
I think perhaps the point the OP was making was the need to observe legitimate lag in apps. For example I can halve my iPhone 6+ processor power by entering low power mode... but honestly I haven't really noticed a real decrease in performance when in low power mode.
Speak for yourself - plenty going off
Speak for yourself - I see you have been hanging around here longer than me, plus I do own Apple products, and I visit plenty of the sites you mention and many besides.
I try and moderate it though, like I use my day [unlike you it seems] doing something worthwhile, e.g. not hanging around forums and chatrooms
I was hesitating to buy a new IPhone for Xmas- I decided to wait and see. I still have my IPhone 6 and will try to keep it as much as I can. Just booked an appointment at Genius Bar for battery replacement next week!
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IPhone and learn that its next IOS will make it slower! And most android phone manufacturers let you update their OS to newer versions!
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What you PAY for is what you get! It’s Okay to replace a 150€ phone every 2 years it is not OK to pay 700€ every two years for a newer
IPhone and learn that its next IOS will make it slower! And most android phone manufacturers let you update their OS to newer versions!
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Are you under the impression that Apple stores would have no heating, lighting or running water if they hadn't been caught throttling old phones? How strange.
Getting my popcorn ready for the show . What happens when people start replacing batteries & are still throttled ?
Like I said before my 1.5 yr old SE still on 9.3.2 that it shipped with has never once throttled or shut down on me even draining the battery all the way to 6% . Cold doesn't bother my phone either .
As someone who has owned apple gear for 10 yrs I'm not buying apples explanation because I have seen first hand how performance degrades with each & every "update" ..
Like I said before my 1.5 yr old SE still on 9.3.2 that it shipped with has never once throttled or shut down on me even draining the battery all the way to 6% . Cold doesn't bother my phone either .
As someone who has owned apple gear for 10 yrs I'm not buying apples explanation because I have seen first hand how performance degrades with each & every "update" ..
Sure, I was asking to find out what that poster's alternatives were.
Do YOU live someplace where, if you want to have your battery replaced under Apple's offer for $29, you have another choice besides an Apple Store?
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That's quite a narrow view. i don't own any apple product at the moment but it's nice to know/learn what's out there other than what I have. It helps me make informed decisions on what best fits my needs (this issue for instance). And the assistance from members here comes in handy if I need to help my mom with her iPad.
OK, but they can't force you to accept a new license at a future date. If you decline the new terms for an iOS update, they ignore you and ask you to update again the next day. Even if you delete the update, they download it again, taking up space on your device. There is nothing the average user can do to prevent updates from constantly nagging them to accept new terms of service and install an update designed to cripple older devices.
I gave my son and wife both an Apple Watch for Christmas. Neither one has started using the watch because it would require downgrading their phones to iOS 11.
If you read my former posts you could have known I was talking about service centres, and yes, there are service centres even in the U.S. .
Lucky you. My 6-month old SE definitely acts up in the cold but I am on 10.3.3.
There are a number of ways to slow down a device, less optimization for old device comes to mind. I believe this has been ongoing for a long while and is much harder to prove unless someone inside Apple speaks out.