How good is a battery new battery if iOS 11 is full of bugs that make the phone slow.
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Apple needs to remove the throttling and fix iOS 11, I can change the battery and save $20.
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Apple Will Replace the Battery in Your iPhone 6 or Later Even if It Passes a Genius Bar Diagnostic Test
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How good is a battery new battery if iOS 11 is full of bugs that make the phone slow.
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Apple needs to remove the throttling and fix iOS 11, I can change the battery and save $20.
Restore iOS If it's super hot, I had that one time, if it gets hot you know there's some rogue process using excessive resources and drains your battery.
Apple won't touch it as soon as they see a third party battery or just anything else in the phone.
I do own all Apple products and I do have an IPhone 6s. I was reading about the class action lawsuit and it brought me to this site. Everything I posted happened this morning. I was just posting my experience after reading that you can still get your battery replaced after failing their diagnostics.
Back when news of possible throttling first hit in October, you yourself noted that your phone had been slowed down... way down:
Same. However, this latest fiasco has motivated me to migrating out of said ecosystem. For the first time in over a decade, my next home laptop will not be made by Apple, and when my iPhone 6 finally kicks the bucket (after I do the battery replacement thing in the next few months), I'll suck it up & look at alternatives for mobile as well. It's gonna be a PITA, but I'm done.
Last week, Apple reduced the price of out-of-warranty iPhone battery replacements from $79 to $29, following a wave of controversy over power management features in older iPhones. In a note to customers, Apple said its new policy applied to "anyone with an iPhone 6 or later whose battery needs to be replaced", but failed to specify if this eligibility criteria was dependent on whether a given iPhone failed an official Genius Bar diagnostic test.
This morning, French tech blog iGeneration reported that an internal Apple Store memo has been circulated which states that if a customer asks for a battery replacement on an iPhone 6 or later, then the Genius Bar should allow it, even if their phone passes Apple's own diagnostic test.
Apple has since independently confirmed to MacRumors that it will agree to replace an eligible battery for a $29 fee, regardless of whether an official diagnostic test shows that it is still able to retain less than 80 percent of its original capacity. The concession appears to have been made to mollify the anger of customers stoked by headlines suggesting that Apple artificially slows down older iPhones to drive customers to upgrade to newer models.
Anecdotal reports also suggest that customers who paid $79 to have their battery replaced before the new pricing came into effect on Saturday, December 30, will receive a refund from Apple upon request. Please let us know of your own experiences in the comments below.
Apple last week was forced to apologize over a lack of transparency regarding its process of dynamically managing the peak performance of some older iPhone models with degraded batteries to prevent unexpected shutdowns. When iOS 10.2.1 was released in February, Apple vaguely referred to "improvements" it had made to reduce occurrences of unexpected shutdowns. It only chose to explain that the changes it made may result in temporary slowdowns on some older iPhone models with degraded batteries after controversy recently reignited.
Apple can run a diagnostic on your phone's battery remotely - you don't need to visit an Apple Store. To initiate the battery diagnostic/replacement process, contact Apple Support by phone, online chat, email, or Twitter. Alternatively, you can schedule a Genius Bar appointment at an Apple Store with the Apple Support app. You can also inquire about a battery replacement with select Apple Authorized Service Providers.
Article Link: Apple Will Replace the Battery in Your iPhone 6 or Later Even if It Passes a Genius Bar Diagnostic Test
Last week, Apple reduced the price of out-of-warranty iPhone battery replacements from $79 to $29, following a wave of controversy over power management features in older iPhones. In a note to customers, Apple said its new policy applied to "anyone with an iPhone 6 or later whose battery needs to be replaced", but failed to specify if this eligibility criteria was dependent on whether a given iPhone failed an official Genius Bar diagnostic test.
This morning, French tech blog iGeneration reported that an internal Apple Store memo has been circulated which states that if a customer asks for a battery replacement on an iPhone 6 or later, then the Genius Bar should allow it, even if their phone passes Apple's own diagnostic test.
Apple has since independently confirmed to MacRumors that it will agree to replace an eligible battery for a $29 fee, regardless of whether an official diagnostic test shows that it is still able to retain less than 80 percent of its original capacity. The concession appears to have been made to mollify the anger of customers stoked by headlines suggesting that Apple artificially slows down older iPhones to drive customers to upgrade to newer models.
Anecdotal reports also suggest that customers who paid $79 to have their battery replaced before the new pricing came into effect on Saturday, December 30, will receive a refund from Apple upon request. Please let us know of your own experiences in the comments below.
Apple last week was forced to apologize over a lack of transparency regarding its process of dynamically managing the peak performance of some older iPhone models with degraded batteries to prevent unexpected shutdowns. When iOS 10.2.1 was released in February, Apple vaguely referred to "improvements" it had made to reduce occurrences of unexpected shutdowns. It only chose to explain that the changes it made may result in temporary slowdowns on some older iPhone models with degraded batteries after controversy recently reignited.
Apple can run a diagnostic on your phone's battery remotely - you don't need to visit an Apple Store. To initiate the battery diagnostic/replacement process, contact Apple Support by phone, online chat, email, or Twitter. Alternatively, you can schedule a Genius Bar appointment at an Apple Store with the Apple Support app. You can also inquire about a battery replacement with select Apple Authorized Service Providers.
Article Link: Apple Will Replace the Battery in Your iPhone 6 or Later Even if It Passes a Genius Bar Diagnostic Test
Wait a minute.
Is the fact that Apple are still continuing down the road of full battery replacement instead of only tinkering with firmware code in devices not reasonably strong evidence that the functionality was, and still is, a fairly important power managment feature to begin with? Batteries still need replaced because that's just how batteries work? And they are now doing it at a reduced price? And are now doing it without much screening beforehand? I just don't understand what some folks ideal final outcome from this situation would be. Timmy's head on a stake rotating on the top of his campus?
My secret fantasy throughout this farce was for them to only address their seemingly 'malicious code', remove said 'malicious code' and then continue to watch millions of iPhone's meltdown so I could drink the tears of perpetual moaners and pathetic lawsuit opportunists.
I refuse to believe that a company with such an incredibly essential brand equity would jeopardise the current situation even further without having some sort of real justification for it.
Is the fact that Apple are still continuing down the road of full battery replacement instead of only tinkering with firmware code in devices not reasonably strong evidence that the functionality was, and still is, a fairly important power managment feature to begin with? Batteries still need replaced because that's just how batteries work? And they are now doing it at a reduced price? And are now doing it without much screening beforehand? I just don't understand what some folks ideal final outcome from this situation would be. Timmy's head on a stake rotating on the top of his campus?
My secret fantasy throughout this farce was for them to only address their seemingly 'malicious code', remove said 'malicious code' and then continue to watch millions of iPhone's meltdown so I could drink the tears of perpetual moaners and pathetic lawsuit opportunists.
I refuse to believe that a company with such an incredibly essential brand equity would jeopardise the current situation even further without having some sort of real justification for it.
Last week, Apple reduced the price of out-of-warranty iPhone battery replacements from $79 to $29, following a wave of controversy over power management features in older iPhones. In a note to customers, Apple said its new policy applied to "anyone with an iPhone 6 or later whose battery needs to be replaced", but failed to specify if this eligibility criteria was dependent on whether a given iPhone failed an official Genius Bar diagnostic test.
This morning, French tech blog iGeneration reported that an internal Apple Store memo has been circulated which states that if a customer asks for a battery replacement on an iPhone 6 or later, then the Genius Bar should allow it, even if their phone passes Apple's own diagnostic test.
Apple has since independently confirmed to MacRumors that it will agree to replace an eligible battery for a $29 fee, regardless of whether an official diagnostic test shows that it is still able to retain less than 80 percent of its original capacity. The concession appears to have been made to mollify the anger of customers stoked by headlines suggesting that Apple artificially slows down older iPhones to drive customers to upgrade to newer models.
Anecdotal reports also suggest that customers who paid $79 to have their battery replaced before the new pricing came into effect on Saturday, December 30, will receive a refund from Apple upon request. Please let us know of your own experiences in the comments below.
Apple last week was forced to apologize over a lack of transparency regarding its process of dynamically managing the peak performance of some older iPhone models with degraded batteries to prevent unexpected shutdowns. When iOS 10.2.1 was released in February, Apple vaguely referred to "improvements" it had made to reduce occurrences of unexpected shutdowns. It only chose to explain that the changes it made may result in temporary slowdowns on some older iPhone models with degraded batteries after controversy recently reignited.
Apple can run a diagnostic on your phone's battery remotely - you don't need to visit an Apple Store. To initiate the battery diagnostic/replacement process, contact Apple Support by phone, online chat, email, or Twitter. Alternatively, you can schedule a Genius Bar appointment at an Apple Store with the Apple Support app. You can also inquire about a battery replacement with select Apple Authorized Service Providers.
Article Link: Apple Will Replace the Battery in Your iPhone 6 or Later Even if It Passes a Genius Bar Diagnostic Test
It was important for Apple to get the replacement of the battery and refund right... and they did not. I was just told by an Apple representative, that Apple will provide a refund to customers that have purchased a replacement battery on or after Dec.14th. After a IOS update, my IPhone started dying almost immediately. I was about to travel out of the country and needed my phone. I went into Apple. They told me my battery was bad, and charged me $84.73 for the new battery. I wasn't having issues with my Iphone prior to this update.
I asked the representative if he can tell me where the information about the refund date was communicated to their customers, and he sent me to the below site. It took me an hour and a half to get this information. The site doesn't communicate anything about the refund date.
https://www.apple.com/iphone-battery-and-performance/
Seems you missed my point, or more likely, chose to ignore it intentionally.
I don’t hang out on forums catering to products I do not own.
False. It was implemented in he iPhone 6 and greater only. Earlier iPhones are not slowed down. They just crash a lot when the battery gets worn out.
You'll be back once you've sampled the "competition". I guarantee it.
Judging by signature lines and posts by posters in this thread in other threads, it seems that Apple's PR snafu is being magnified by a lot of vocal trump supporters, some of whom have admitted in the three threads on this topic that they don't even own iPhones, some of who have had their account suspended for name-calling, etc. (In other words, they mention Trump in their signatures, post pro-trump stuff in the political forums here, and/or make snide remarks about "liberals" in their posts in the throttle-related threads). Apple is certainly worthy of criticism, but it seems that some of the more vocal histrionics are from a politically-motivated herd.
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Only if they value their own time and energy. The grass is always greener when you forget how hard it is to keep windows machines running smoothly and how little resale value they have, and when you take for granted that you actually receive software updates for your mobile devices.
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Only if they value their own time and energy. The grass is always greener when you forget how hard it is to keep windows machines running smoothly and how little resale value they have, and when you take for granted that you actually receive software updates for your mobile devices.
“ Based on our experience, we initially thought this was due to a combination of two factors: a normal, temporary performance impact when upgrading the operating system as iPhone installs new software and updates apps, and minor bugs in the initial release which have since been fixed.
We now believe that another contributor to these user experiences is the continued chemical aging of the batteries in older iPhone 6 and iPhone 6s devices, many of which are still running on their original batteries.
Of course, when a chemically aged battery is replaced with a new one, iPhone performance returns to normal when operated in standard conditions.
Early in 2018, we will issue an iOS software update with new features that give users more visibility into the health of their iPhone’s battery, so they can see for themselves if its condition is affecting performance.
”
That just about covers every excuse available . Like how they added standard conditions . If performance don't return to normal after replacement what excuse will we hear next ? The latest update with new power management enhancements ?
My question is will apple replace your battery without updating to the latest IOS ? If not they are just pissing in the wind .
We now believe that another contributor to these user experiences is the continued chemical aging of the batteries in older iPhone 6 and iPhone 6s devices, many of which are still running on their original batteries.
Of course, when a chemically aged battery is replaced with a new one, iPhone performance returns to normal when operated in standard conditions.
Early in 2018, we will issue an iOS software update with new features that give users more visibility into the health of their iPhone’s battery, so they can see for themselves if its condition is affecting performance.
”
That just about covers every excuse available . Like how they added standard conditions . If performance don't return to normal after replacement what excuse will we hear next ? The latest update with new power management enhancements ?
My question is will apple replace your battery without updating to the latest IOS ? If not they are just pissing in the wind .
I got my iPhone 6s battery replaced a few weeks ago and paid full price. I was just told today, after chatting with an apple rep, that only individuals who got their iPhone 6 (and newer) batteries replaced after December 14th, 2017 would be offered refunds. Unfortunately for me, I got mine replaced on December 11th. And, Apple isn't making any exceptions... Just thought I would post for people in similar situations.
Most Android phones ARE NOT upgraded to the newest version.
Since when is Frances planned obsolescence law defined by how much an item costs?
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I hear this every year over something Apple has done that’s supposed to be a “dealbreaker” preventing people from buying iPhones (or leaving).
And every year Apple continues to set records. I want to know where all these “switchers” actually end up, or if they switched at all.
Same reason older cars in France still run fine and everywhere else in the world for that fact. If Apple made cars, though, nobody would update the software for the fear of gimping their iCar after this fiasco.
Nice FUD deflection attempt as usual.
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I agree. Let’s not yet give Apple tons of credit here. They have a long way to go, IMO, to remedy this perceived deception. It’s a start, but I still feel backstabbed having been a loyal customer.
I had the battery replaced in June 2017, full price of $79, and Apple is denying me a refund of $50... they suck, it's just wrong
I would suspect that this would be caught in Australia under misleading and deceptive advertising.
Argument would be that a customer was sold something which was advertised as having such and such processor operating x times faster than previous generation hardware and being more power efficient. Whilst it was true at the time of purchase, this isn't the case after a software update that has slowed down the product as the battery is unable to sustain the advertised performance due to design of the product despite CPU being advertised being "more power efficient".
This is further exuberated by the company staff refusing to replace the battery and or advising customers to upgrade to a new product.
My 2c (but could be wrong, I am not a lawyer)
To me, the friction of leaving is as bad as staying... so I'm getting really close to leaving iOS altogether, this is so shady, and now they won't even refund the $50 ($79 - $29) from my battery replacement on my iPhone 6
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I had my iPhone 6 battery replaced in June for full $79 price, they won't refund me the $50 now that the price is lower (tried customer support twice about this already), and my phone is already being throttled AGAIN on a 6-month old battery with >90% capacity/life remaining... this sucks
Totally different types of updates. In Android, what are considered core apps in iOS, are updated independently.
As for iOS, many of us often wish that our iOS devices had NOT been upgraded to the newest version. That's when they get slowed down the most.
Not to mention that iOS version numbers are almost meaningless, since new features are often NOT implemented by Apple for the older devices. It feels like updates are pushed onto us just so Apple can make claims about how many people get them.
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