because they know they royally ****ed it up and just are too proud to admit it's a probably with the entire line of batteries used
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Apple Will Replace the Battery in Your iPhone 6 or Later Even if It Passes a Genius Bar Diagnostic Test
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Agreed. I was on the same boat 14 month ago. Mine was 6S and had battery issue but Apple denied warranty replacement.
Post is not quite 2 hours old here and folks are still whining. You got what you wanted, a battery replacement on request with no diagnostics required. Sheesh.
This thread is a great example of folks feeling entitled.
This thread is a great example of folks feeling entitled.
And they know this will impress people and hence why their customer service is so good and why people will keep coming back
Apple is still slowing down old phone. They didn't learn their lesson.
It's been like that for at least ~5000 posts in the last couple of days.
The truth is that replacing a non-defective or non-EOL battery isn't going to make any difference for performance, only for capacity. A healthy lithium ion battery will continue to provide the same performance levels prior to being end-of-life. The only thing you need to be concerned with is the low power warning Apple gives at 20% charge. That's when the voltage will start to drop below nominal and potentially cause issues with performance. It's also bad for general lithium ion battery health to drain the battery close to zero on a regular basis.
*Fact, old PC's on the newest OS are slower.
*CPU's (especially mobile) get (much) faster.
Those things are called sunk costs. Apple would be paying for those things regardless if they had 1 customer or 50 getting a battery replacement.
On a related note...
Since our family all upgraded to the iPhone X I do my usual routine of selling our old iPhones. I couldn't sell my daughters due to a malfunctioning Home button (fingerprint reading is wonky). Genius bar wait times were 3-4 days at my local Apple Store, which is common after a new iPhone release and just before Christmas. So I decided to wait. I just tried right now and got an appointment for tomorrow.
So my question is this: If this battery issue is so widespread, then how come the Genius Bars aren't booked fully weeks in advance? Shouldn't there be a wave of millions of customers trying to get their battery replaced? Where are all these people? Hiding?
Since our family all upgraded to the iPhone X I do my usual routine of selling our old iPhones. I couldn't sell my daughters due to a malfunctioning Home button (fingerprint reading is wonky). Genius bar wait times were 3-4 days at my local Apple Store, which is common after a new iPhone release and just before Christmas. So I decided to wait. I just tried right now and got an appointment for tomorrow.
So my question is this: If this battery issue is so widespread, then how come the Genius Bars aren't booked fully weeks in advance? Shouldn't there be a wave of millions of customers trying to get their battery replaced? Where are all these people? Hiding?
I'd imagine people have a number of other obligations still even after Apple's announcement of cheaper batteries. Just another thing they have to do after work, etc.
As if we needed more proof about the nature of many posters on this site, now the last possible complaint source has been addressed, and these people still insist on whining. We know why.
No one is going to be able to prove the CPU throttling was planned obsolecense. And what is planned obsolecense anyway? Apple doesn’t offer any guarantees on performance. When you buy an iPhone there’s nothing in the fine print that says you will get buttery smooth performance for x number of months/years after device purchase.
How is it even possible to sell an Android device in a country with a law against planned obsolescence?
It's not unlikely that Apple already has a very good idea of what the actual demand for this is going to be, i.e., nothing that unusual beyond the initial rollout.
You have to calculate those costs into each and every device serviced.
The more devices repaired, the less the costs is per device.
If they have just a few (devices serviced) a small centre is needed to reduce cost per device, millions demands a big service centre.
I seriously sigh at people who’re making such a big fuss about all of this. Batteries are the number one component in any device, across all technology markets, that will require replacement at some point. People are complaining that the phone the purchased over 3 years ago needs a new battery. I’m curious if people also go to the people that manufacture their other goods and demand free replacements when their included batteries stop working. It’s not misleading to not tell people that a consumable part in something they buy will deteriorate at some point. I’ve purchased laptops that after 2.5 years have only worked on direct power, had phones before iPhones that I’ve had to buy new batteries for and never once complained. Because this is how technology works. I feel like people need to stop acting so entitled. If you don’t want to have to worry about your battery expiring, or your phone eventually slowing down a little due to how fast technology is advancing, I hear Nokia has re released their 3315.
I have just checked Geekbench for my iPhone 7 single (2648) multi (4560) and the original results from Februar 2017 is
single (3576) multi (6029). So I was blaming to iOS 11 , however the case of slowness is connected with the battery. I have lost up to 35% of the performance. So I am highly recommend either stay on 10.3.3 or upgrade to iOS 11 but change battery to get full performance. I will try to exchange battery after holidays
single (3576) multi (6029). So I was blaming to iOS 11 , however the case of slowness is connected with the battery. I have lost up to 35% of the performance. So I am highly recommend either stay on 10.3.3 or upgrade to iOS 11 but change battery to get full performance. I will try to exchange battery after holidays
They state "worldwide through December 2018" on their own website, as according to Norwegian law you can not do false advertising, so it means yes, it's available at least in the end of 2018. The way to have it replaced would be to call apple support and deliver it to the closest service point.
Do not underestimate the level of difficulty facing the replacement of today's iPhone batteries while restoring the proper waterproof/liquid/dust protections as found originally (not necessary as found when "new")
Take a sprite walk on the iFixIt site, and note that the battery replacement = a bitch.
Those that praise $29 replacements, done by hurried "geniuses" on the backroom, forget these dudes are attempting to do 10's of phones a day.
The consequence = not pretty.
Demonic glue will get on the way, display-to-case waterproof strips will likely not be replaced, and light gaps more likely than not will be seen on the edge of the case, after the replacement.
These "geniuses" work without a clean-room facility (low trained skills, under bottom pay), and there will be non-existent QC.
Adds up to a major FUBAR, to me (but, just my opinion).
Take a sprite walk on the iFixIt site, and note that the battery replacement = a bitch.
Those that praise $29 replacements, done by hurried "geniuses" on the backroom, forget these dudes are attempting to do 10's of phones a day.
The consequence = not pretty.
Demonic glue will get on the way, display-to-case waterproof strips will likely not be replaced, and light gaps more likely than not will be seen on the edge of the case, after the replacement.
These "geniuses" work without a clean-room facility (low trained skills, under bottom pay), and there will be non-existent QC.
Adds up to a major FUBAR, to me (but, just my opinion).
Exactly. There is no way to prove planned obsolecense unless someone could find an email from Craig Federighi to Phil Schiller admitting that they put in code to slow down old phones to force people to buy new ones. Which of course you’ll never find. The most a lawsuit could maybe uncover is if Apple implemented software changes to cover up for batteries they knew were defective so they didn’t have to replace the battery (or the phone). Good luck proving that.