Thank you for the smile. I totally understand why someone would be upset if their brand new $1000 phone was bent. I get it. But this is just insane!
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Apple won't replace bent iPhone 6+!!!
- Thread starter bmt134
- Start date
- Sort by reaction score
Thank you for the smile. I totally understand why someone would be upset if their brand new $1000 phone was bent. I get it. But this is just insane!
How is a scientific test flawed? FFS Oh because another point in the case is the weak spot. BS. That test would've bent the phone at the weakest point. Are you somebody that does destructive tests?
You've managed to bend a 5S??? My 5S is also cosmetically perfect, kept in my shirt pocket at work or my front pocket out of work. It's completely flat.
Not exactly sure what my competence has to do with this. The Apple support chat told him NO. So he is not running blind. He and you just don't like the answer. Try again. Maybe if you pester them long enough they'll make an exception just to get them off their case. I know I would.
I put my 5S in my back pocket all the time and (gasp!!) sat on it a lot too. There's no way it ever took anywhere near 90 pounds of force. I'm inclined to do the same thing with my 6 Plus. Have been in fact. It's as flat as the day it came out of the box back on the 19th.
Really? How is it not scientific?
The phone was secured in a rig. A force was applied at the centre point of the phone.
force was added progressively until deformation was noticed. The force concerned was noted. Then force was progressively added until the deformation caused the screen to be exposed.
Rinse and repeat under the same conditions for other phones.
lol
on the other thread, some guy claims Apple won't replace his bent phone. people come out of the woodwork claiming it entirely his fault, claiming he bent it by sitting on it
on this thread, some guy claims Apple won't replace his bent phone. people attack his character because he posted too many screenshots
on the other thread, some guy claims Apple won't replace his bent phone. people come out of the woodwork claiming it entirely his fault, claiming he bent it by sitting on it
on this thread, some guy claims Apple won't replace his bent phone. people attack his character because he posted too many screenshots
Well I don't know how anyone couldn't agree with that highly refined and carefully structured rebuttal.
I spent ages agonising over it tbh.
In the end I realised any other effort in rational debate in this thread is pointless.
Ok. I'll offer this as a considered response:
What was the purpose of his "test" in the video?
Honestly don't have one. In fact I'm a bit taken aback that you and others think anyone would have an agenda.
I'm just like looking at all this hoo-har from a neutrals point and wondering wtf is going on lol.
Have you managed to explain what was wrong with the test that you consider not scientific?
What exactly are you unhappy with in the testing they did?
Samsung replaced the S4 Active when water got in it because they explicitly advertised AND told customers the device was designed to prevent that.
What was she yelling about anyways? I've always wondered.
and MacRumors is?
I did a reverse image search, and the earliest upload I could find was his into imgur, so it is legit that the phone bent at least.
Well the voice of the people up there ^ hasn't answered my question yet so I was kinda waiting to develop his answer.
The test isn't scientific because it has no purpose or scope relevant to the problem. Its just some guy with a beard being silly with phones and a press.
I'd ask him why he was doing that and like surfer-dude above, he wouldn't have an answer any more sophisticated than "because I was told to do it"
This isn't an issue of brute force. Its about bending, elasticity, the science of materials and the response mechanisms of objects under stress and strain.
Engineering and design has progressed from hitting things with a rock and watching stuff break
A lot of what ifs. Even the richest company in the world can't make the glacial monolith of parts supply move at a magical rate. More likely, conspiracy minded people would rather blame some slight of hand deception instead of where the blame should be put - on stupid people who think they can put a fragile mini tablet in their tight pants and not damage it.
And by the way, I have one of those allegedly ghosting LG displays in my late 2013 Macbook Pro (the still do use LG) and I have yet to see a single line of ghosting.
Which is why I said to call them in my initial comment that you are trying to discredit, which my many experiences over years has confirmed.
Are we going in circles now just so you have someone to argue with?
What is it going to take to prove you just like to argue.... and are wrong? Do you want me to post screen shots of numerous phone generated repairs and replacements? Do you want to see the box, date, label, and phone I just received in the mail yesterday as a replacement?
Get over it. You are wrong and have too big of a head to admit it.
Everyone else......they'll do an over the phone replacement without seeing the phone. It's called an express replacement. They do it all the time.
Sure, post the screen shots of the Apple product that you mysteriously bent and Apple just sent you a replacement. That ought to be interesting.