Apple Working on a Fix for iOS 9.3 Web Links Crashing Issue

[macfacts]

Thank you. There are a bunch of people commenting on the "quality control problems" at Apple when it comes to software who really should just shut the eff up. They have no idea that:

A. Bugs are going to happen no matter how much testing occurs before release.
B. This is likely a small bug that affects relatively few of the approx. 1 Billion users out there. And if they weren't watching MacRumors like a hawk they likely would not have even known it exists.

There are over 1.5 million apps available on the app store, and any one of them can cause a problem with the OS, no matter how thoroughly it was tested.

Bugs happen but this wasn't the fault of booking.com

 

[C DM]

So for all apple fans there who think this s not a big deal , I m a big apple fan and hope this ll not change, but this s definitely unacceptable.and yes mistakes can happen and we are humans but even the errors were discovered it should ve been handled much more efficiently. Eg Apple should ve warned all the users once discovered and pulled all the update so the problem will not spread further. What did Apple do in stead ? It took them a week at least to admit there's a problem and they released the defective iOS 9.3 for iPad pro just 2 days ago !!!. It's like they wanted to make sure all the other devices are affected. Come on now. They definitely don't make any mistakes charging me 30$ for mailing my iPhone replacement when Apple recalled the camera hard wares last year . This problem is like what Apple released that disaster map apps first and then took them about 2 months to admit and advise people to use google maps until then. Get your self together Apple!!

This started showing up in around the middle of last week. Apple support has been saying Apple is looking into not too long after that. It's also not related to the release as users with earlier iOS 9 versions are also affected.
[doublepost=1459300093][/doublepost]

Bugs happen but this wasn't the fault of booking.com

The underlying but isn't their fault, but they didn't quite do something right nonetheless, which ended up triggering the underlying essentially dormant bug.

 

[kingofwale]

I say this every update news. do NOT upgrade to the latest IOS version (or any apple software) right away, Apple continues to use their customers as beta testers, and I will not be doing that.

Get your QA team in order!

 

[nhannomad]

I've updated my 5s to 9.3 without any problems. But now seeing the new update from update, just too scare to click update, maybe it will break my phone though.

 

[DPUser]

Wifee noticed the problem a day or two ago and she has yet to upgrade to .3.

 

[C DM]

I say this every update news. do NOT upgrade to the latest IOS version (or any apple software) right away, Apple continues to use their customers as beta testers, and I will not be doing that.

Get your QA team in order!

And this issue affects those who are not on the latest update as well.

 

[Keirasplace]

I say this every update news. do NOT upgrade to the latest IOS version (or any apple software) right away, Apple continues to use their customers as beta testers, and I will not be doing that.

Get your QA team in order!

You do know there is now a public beta and that beta had been long on this one; it never came out!

So, not sure what the hell your talking about.

And yes, if you absolutely depend on your device for work; wait a few days before upgrading, that's just common sense.

 

[itguy06]

You must be a former Microsoft user. In the past, Apple had the philosophy - 'Ship when it's ready'. That's why a lot of us (and I go back to 1985 with my first mac 128) always loved Apple: When they came out with stuff, it was almost always kickass. Up through Snow Leopard at least, that seemed to still be their goal. Make it work first, then see about adding features. In the last 7 years, increasingly, reliability seems to have taken a back seat to new features. That's opposite of what I'd seen from Apple in my first quarter century as a Mac addict.

LOL. Do you not remember OS X 10.0? So bad they had to give away 10.1 to restore missing features, like DVD players and CD burning? And then the fact that it had tons of bugs that resulted in Kernel Panics....
Let's take a trip down memory lane:
http://archive.arstechnica.com/reviews/01q2/macos-x-final/macos-x-1.html

I didn't come to the Mac until 2002 and 10.0 was BAD! 10.1 wasn't much better but serviceable...

 

[developer13245]

WARNING:
Consumers should never forget that Apple is a hardware company. Software resources within the company support ONLY THEIR NEW hardware as the highest priority, then maybe they fix other issues later. Support of older devices is WAY DOWN the priority list. Basically if you have an older device, DO NOT EVEN CONSIDER upgrading to a new iOS Major release until X.N, where N is the number of hardware "things" released off of the iOS code base at/after the major (X) release.

So in this case: X=9 (the major release), and 5 iOS related devices (6s, iPad Pro, TV, SE, 9.7" Pro) so X.N = 9.5

Maybe we can consider the 9.7" Pro minimum churn and N = 4 (and since it was released with the SE), but the poor quality of 9.0-3 so far still makes the entire major version 9 suspect. Regardless, don't upgrade older devices at least until the first non-hardware-release-tied update of 9.X.

Essentially:
iOS 9.0 should have been called iOS for iPhone 6s and 6s Plus.
iOS 9.1 should have been called iOS for iPad Pro.
....etc....
And, in the mix they shipped Apple TV, which is basically iOS and "churns" the iOS code base.

I've been an active iOS developer selling apps since iOS 2. iOS 9 takes the cake for "Worst iOS Quality Ever".
My everyday devices are still on 8.4.1, and I'll probably skip 9.x altogether.

Apple is starting to slide back to the ancient era mindset (30+ years ago) when an Operating System was created solely for a piece of hardware (even general purpose computers) - Think TRS 80.

You've been warned. Yes, Apple is the new Microsoft, for this an several other reasons.....

 

[C DM]

WARNING:
Consumers should never forget that Apple is a hardware company. Software resources within the company support ONLY THEIR NEW hardware as the highest priority, then maybe they fix other issues later. Support of older devices is WAY DOWN the priority list. Basically if you have an older device, DO NOT EVEN CONSIDER upgrading to a new iOS Major release until X.N, where N is the number of hardware "things" released off of the iOS code base at/after the major (X) release.

So in this case: X=9 (the major release), and 5 iOS related devices (6s, iPad Pro, TV, SE, 9.7" Pro) so X.N = 9.5

Maybe we can consider the 9.7" Pro minimum churn and N = 4 (and since it was released with the SE), but the poor quality of 9.0-3 so far still makes the entire major version 9 suspect. Regardless, don't upgrade older devices at least until the first non-hardware-release-tied update of 9.X.

Essentially:
iOS 9.0 should have been called iOS for iPhone 6s and 6s Plus.
iOS 9.1 should have been called iOS for iPad Pro.
....etc....
And, in the mix they shipped Apple TV, which is basically iOS and "churns" the iOS code base.

I've been an active iOS developer selling apps since iOS 2. iOS 9 takes the cake for "Worst iOS Quality Ever".
My everyday devices are still on 8.4.1, and I'll probably skip 9.x altogether.

Apple is starting to slide back to the ancient era mindset (30+ years ago) when an Operating System was created solely for a piece of hardware (even general purpose computers) - Think TRS 80.

You've been warned. Yes, Apple is the new Microsoft, for this an several other reasons.....

So would no one have used one of the better recent iOS versions known as iOS 7.1 (or 6.1) by that logic then?
[doublepost=1459308589][/doublepost]

LOL. Do you not remember OS X 10.0? So bad they had to give away 10.1 to restore missing features, like DVD players and CD burning? And then the fact that it had tons of bugs that resulted in Kernel Panics....
Let's take a trip down memory lane:
http://archive.arstechnica.com/reviews/01q2/macos-x-final/macos-x-1.html

I didn't come to the Mac until 2002 and 10.0 was BAD! 10.1 wasn't much better but serviceable...

Many people don't really actually know the past, forgot the past, or just ignore the past...all while trying to draw some sort of conclusions and come up with some sort of theories referencing simply what they wish or think it was (rather than what it actually was).

 

[Bubba Satori]

I say this every update news. do NOT upgrade to the latest IOS version (or any apple software) right away, Apple continues to use their customers as beta testers, and I will not be doing that.

Get your QA team in order!

Well, Apple could spend millions upgrading their seemingly non-existent QA department.
Or they could have their customer send them billions of dollars to be live ammo beta targets.
Tough choice. Woooooooo.

 

[deepan84]

The ship is sinking.

the blue caps are coming.. the blue caps are coming..

*referring to microsoft*

 

[developer13245]

So would no one have used one of the better recent iOS versions known as iOS 7.1 (or 6.1) by that logic then?

The original warning applies to older devices. If your device is new and shipped on 9 (the current major release) you're stuck with it... But at least your device was Apple's highest priority at when it was new.

So here's an additional consumer warning:

CONSUMER WARNING!!::
********************************************************************************
Don't buy new Apple Hardware until you're satisfied the OS software quality it ships with is acceptable.
********************************************************************************
********************************************************************************

There, that should cut down on launch day lines outside Apple Stores.

 

[kaiseryeahhh]

I'm curious to understand what was changed from the last beta to the final release to have caused this issue. I think Apple has relied too much on its outside beta testing program and has not done enough thorough internal alpha and beta tests. Who is finalising the design of Apple products-- Apple or random users in the public beta program? With Apple's resources, a whole department of testers using all combinations of devices against a combination of apps should be testing iOS to perfection. Only then release to public testers. Why the nonsense with so many multiple seeds? Ridiculous. iOS is a complex system software, so it requires fine grained internal testing to perfection first.

The problem is NOT of iOS 9.3
People with 9.2.1 and 9.0.2 fails with same problem
The problem is the app "booking"
The app saturate the database of links.
The app updated 24 march.

 

[C DM]

The problem is NOT of iOS 9.3
People with 9.2.1 and 9.0.2 fails with same problem
The problem is the app "booking"
The app saturate the database of links.
The app updated 24 march.

It's with iOS some apps just started triggering it.

 

[FoxMcCloud]

I like how the bug manifested itself a week after 9.3 and after an update to an app yet everyone was quick to jump on Apple for not testing 9.3 enough.

 

[Max(IT)]

You must be a former Microsoft user. In the past, Apple had the philosophy - 'Ship when it's ready'. That's why a lot of us (and I go back to 1985 with my first mac 128) always loved Apple: When they came out with stuff, it was almost always kickass. Up through Snow Leopard at least, that seemed to still be their goal. Make it work first, then see about adding features. In the last 7 years, increasingly, reliability seems to have taken a back seat to new features. That's opposite of what I'd seen from Apple in my first quarter century as a Mac addict.

oh, I'm also a CURRENT Microsoft user, for what it counts...
But you were totally wrong about me: Apple user since 1989/90, my first Mac was a Macintosh IIx, I switched to an "all Macs ecosystem" back in 2005. I think I know Apple better than most here...
We live in a different time, Apple is not the same and it can't be.
The old philosophy doesn't apply today. I don't like an OS X yearly upgrade policy, for sure (2 years seem better to me), but regarding iOS they are right.

Bring Steve Jobs back...!

A man that hardly had written a single line of code....

Bugs happen but this wasn't the fault of booking.com

it was a combination of poorly written apps and a subtle iOS bug.

 

[Shanghaichica]

They will fix it soon. This would drive me mad if it were happening on my devices.

 

[allanfries]

Just updated to 9.3 yet again on my iPad mini2. Originally updated on the 21st. For some reason only my iPad required this? After update completed, I now have 9.3 (13E237). It was 9.3 (13E233) Assuming patches for the iPad??

 

[Max(IT)]

Just updated to 9.3 yet again on my iPad mini2. Originally updated on the 21st. For some reason only my iPad required this? After update completed, I now have 9.3 (13E237). It was 9.3 (13E233) Assuming patches for the iPad??

it is the "activation issue" patch. Unrelated to the bug we are speaking here.

 

[IPPlanMan]

This has been discussed at length, the 1st release had issues activating for older devices on SOME devices. They re-released 9.3 to resolve that (so you are being prompted to update again)



"Unusable"? Really? Dang I been using iOS 9.3 since beta 1 on a 6s and no issues much less "unusable". Maybe a restore will help with your unusable device. Worth a shot.

I call not having a functional Safari browser on an "Internet Communication Device" (as Steve called it) pretty unusable.
[doublepost=1459327170][/doublepost]

I say this every update news. do NOT upgrade to the latest IOS version (or any apple software) right away, Apple continues to use their customers as beta testers, and I will not be doing that.

Get your QA team in order!

It's a shame that's the case. Apple needs to freeze the iOS feature set for a year and focus on reliability. Ever since Jony Ive got involved with software design, the quality has gone to crap.
[doublepost=1459327218][/doublepost]

They will fix it soon. This would drive me mad if it were happening on my devices.

Going on Day 5 of this happening to mine. I'm mad as hell.
[doublepost=1459327682][/doublepost]

Well, Apple could spend millions upgrading their seemingly non-existent QA department.
Or they could have their customer send them billions of dollars to be live ammo beta targets.
Tough choice. Woooooooo.

It's a shame what Apple's quality has become since Steve passed.

Tim is just unwilling to take the tough and necessary steps to ensure quality.

Steve warned us about this... When a sales/product guy takes over...

 

[AlexisV]

On my iPhone 6 it's even worse than in the video. Everything freezes apart from the home button. The only way to fix it is to put it to sleep and log in again.

It happens about 8 times a day and has been doing my head in the last week.

 

[IPPlanMan]

I like how the bug manifested itself a week after 9.3 and after an update to an app yet everyone was quick to jump on Apple for not testing 9.3 enough.

That's right. The bug was there all along and 9.3 should never have been released until this bug was fixed. The focus at Apple is all wrong. This would have been found with a more thorough testing program.

As I said many times already: Apple needs to freeze the iOS feature set for a year and focus on reliability. Only release bug fixes and security updates.

This should have been done well before 9.3 was developed or released.

 

[zzLZHzz]

and yet there are 7 beta build released for 9.3

 

[amnesiaQTR]

MacRumors.... come on.... there's a huge 25 page thread that started here that clearly states that this isn't limited to 9.3 and affected users from 9.0.2 even.

So this isn't a 9.3 bug.