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but my at&t service still sucks...

in the middle of way open area at Union Square Park in NYC had 2 dropped calls. Customer services response? Install app on iphone that lets us know where your call was dropped. Sure let me do your work, and pay for that privalage.
 
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So competition with Verizon having the iPhone = price increase??? How does that make any sense??
As they gobble up T-Mobile AT&T and Verizon can agree to price increases.
 
Come on people its a contract. You signed it and agreed to a two year commitment. Now you are all pissed when they want to charge you $50 to buy a brand new phone months earlier than you contract normally would allow you to? Give me a break
 
I love all the 'worst carrier ever' comments. Do none of you realize VZW is already charging that much?
 
I and missus are paying 150 / mo for this piece of crap network while you can get 4G with Android for 50. We're paying $2400 (over two year contract) idiot tax just to have iPhones. Unfortunately when we were signing up, there weren't much of an alternatives but now there are. I will never, ever, ever, ever, sign into anything with AT&T after this contract is over.
 
I love all the 'worst carrier ever' comments. Do none of you realize VZW is already charging that much?

I don't know about VZW, but with AT&T, 80% of my calls are dropped multiple times. I had to get a TMobile + Nokia to use for business. I'm having iPhone for use with WiFi network.
 
Agreed, I'm still surprised by the amount supporters of this 'deal' in an earlier thread on this board. The only winners are Deutsche Telekom (as they get to dump a barely profitable enterprise) & ATT.

So you would rather Deutsche Telekom just shut them down? You can't force them to run an unprofitable business.

This decision would have been made regardless of the T-Mobile deal. T-Mobile and Sprint have never been considered by AT&T and Verizon when making these decisions. At least not any time in the last 5 years.
 
in the middle of way open area at Union Square Park in NYC had 2 dropped calls. Customer services response? Install app on iphone that lets us know where your call was dropped. Sure let me do your work, and pay for that privalage.

And how do you expect them to find out what is going on? Magic? All they wanted you to do was install an app that would let them run a diagnosis. Are they supposed to send some one over to you to take your phone and install it for you?

You do realize that that would increase the time it would take them to find the problem by, a helluva lot vs. the few seconds it would take you to install that app. And it would be wasting a lot of gas and pay time to send that person out for something you could do in a few seconds.

How lazy can you be to complain that they dare want you to do a few seconds of work so they can help you?

I've never come across a company that will baby the customer that much. Apple still insists I drive my computer over to their store for them to look at. When I was calling in about a broken monitor, I had to *gasp*, look for the serial number on my computer for Gateway. I guess you'd expect them to send some one over to do that for me?
 
This might be two dumb question lol

1. does it early upgrade effect premier users?

2. i got my iphone 4 on a early upgrade for $299 so the next early upgrade will be at $299+$50 right?
 
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I love all the 'worst carrier ever' comments. Do none of you realize VZW is already charging that much?

Of course not this is ignorant knee jerk city here. Most people don't even buy their phones like this, so this impacts a relatively small number of people. The people it probably impacts the most are those gaming the systems for the phones.

This is not some kind of change or charge that is going to impact the majority of AT&T customers in any way.

Of course some dummies will switch to Verizon and be in the exact same boat because they don't think nor do they educate themselves before they speak, write or act.

It is like cavemen, "More money charge bad... Ugga Bugga"
 
And I'll just admit I'm not upset cause this doesn't affect me, I don't do early upgrades. Talk to me when they increase the price of the regular upgrade fee.

And honestly, there is such thing called inflation which sadly is happening a lot here. They're costs are going up so it's going to reflect in their prices. Right now they're apparently trying to mitigate it with costs to people who are doing what most people consider a luxury upgrade (being able to break contract early with no penalty and an incentive by having a slighty cheaper phone).

I notice they're not affecting those who are no longer under contract (probably cause they still want to encourage that where as they have less incentive to encourage people to re-sign after a year since they still have them in a contract for a year).

It's called running a business, realizing your prices are going up so you need to reflect that on to the customers (They're not a charity), and deciding where best to do price increases that won't chase off their customers.

And for those pissed off and leaving for Verizon, from what I understand Verizon doesn't even allow early upgrades. So I fail to see if you are upset about early upgrade pricing going up, how Verizon will fix that. Cause with them your "early upgrade" will be the full price of the phone.
 
Again, us Americans with our fake subsidy. Other countries are getting iPhones for free with contract. Lame.

Oh, and if people think T-Mobile is better, they increase the subsidized price of their G2 and myTouch 4G to $249 from $199 not too long ago.
 
This is another reason why I will likely just transfer my number to Google Voice for $20 + cancellation fees without losing my number. Currently my cost would be about $100 total for the change on top of a contract price of $299 (for 32GB model), so $399 instead of $549.

I'm at a loss for how GV makes any difference in this scenario. If you move to another carrier, you can port your number to that carrier and not lose the number, so how exactly does GV help?

You're aware that GV is NOT a carrier service right? All it does it route calls to the carrier(s) you are using...
 
What a shocker

What a big surprise at&t nickel and diming their own customers. I was already debating about switching to verizon with their better network anyways. I think this just the push I need now I just gotta wait till iPhone 5. As a 6+ year customer I can say "screw you at&t I am out."
 
Again, us Americans with our fake subsidy. Other countries are getting iPhones for free with contract. Lame.

Oh, and if people think T-Mobile is better, they increase the subsidized price of their G2 and myTouch 4G to $249 from $199 not too long ago.

After the buy-out announcement? :eek:

I know some of their "deals" have gone away since then...

Coincidence?
 
in the middle of way open area at Union Square Park in NYC had 2 dropped calls. Customer services response? Install app on iphone that lets us know where your call was dropped. Sure let me do your work, and pay for that privalage.

you called CS for dropped calls?

i've known whiney people, but this. what did you expect? the CSR to instantly fix your problem by typing something into the computer?
 
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So competition with Verizon having the iPhone = price increase??? How does that make any sense??

Yes that is the billion dollar question, more competition = higher prices? Go figure I think they need to rewrite those economics books. :rolleyes:
 
You see? This is the problem when there's no competition. Pretty soon we'll have three main carriers (ATT, Verizon and Sprint). One of them decides to increase prices, then the other will follow suit. I'll go with an iPod touch and a paid phone once my contract is up. Screw them all!

Agreed, more the competition the better - The consumers always win. :D Now only if Sprint could get the iphone. Then maybe those numbers of androids that is rising in market would shrink compared to the number of iPhones.
 
Did ATT rep lie to me?

I'm with T-Mobile now. I'm tired of waiting for TMo to get the iPhone so with the merger possibility, I looked into getting an iPhone with ATT. Since the iPhone will probably be upgraded this year, I thought I would get a $20 refurb 3GS with the new contract and upgrade early (probably at full phone price) when the new model comes out. I used the online ATT chat with a rep to make sure this was possible. She swore up and down that the iPhone is the only phone you can't upgrade early so there would be absolutely no way for me to get the new iPhone when it comes out, even if I paid full price for it. Then I see this post that specifically addresses early upgrading and no-commitment pricing. WTF?? Is she just a clueless rep or was she lying to me?
 
I hate AT&T with a passion. Yet, I'd never switch to Verizon because I'm hooked on 3Mbps + speeds. They're the crack of carriers.

Just so you know, Verizon's 4G LTE speeds blow AT&T out of the water.
 
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