AT&T has squandered their exclusivity. Even if their network was not ready they had other options. Look at Microsoft: they sold malfunctioning Xbox360's fornthe majority of the product's life, and still won praise, thanks to their bend-over-backwards customer service.
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AT&T Fares Poorly in 'Consumer Reports' Ratings
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As soon as I saw US cellular on the top of the list, I knew this report was flawed in big time. US cellular doesn't get network stresses like AT&T or other 3 carriers in US.
And then I saw their chart was left blank in some categories like phone or data.
After that, I closed the damn window.
And then I saw their chart was left blank in some categories like phone or data.
After that, I closed the damn window.
Despite Apples incredible success with the iPhone with a decent carrier they could have done so much more.
AT&Ts poor reputation will begin to hurt them.
AT&Ts poor reputation will begin to hurt them.
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Bottom line if ATT is so bad then leave! If you stay due to a phone then your an idiot. I personally have only ever had Cingular and ATT so I can not compare to anyone else nor would I switch as I have had great service anywhere I've been so far.
Like it or leave it! It's just that easy.
Bottom line if ATT is so bad then leave! If you stay due to a phone then your an idiot. I personally have only ever had Cingular and ATT so I can not compare to anyone else nor would I switch as I have had great service anywhere I've been so far.
Like it or leave it! It's just that easy.
I absolutely despise my AT&T service here in Seattle. My neighbors hates his, too. But we both love our iPhones too much. So dumb...
I have little or no problem with EDGE here. But 3G is a crapshoot. The "Call Failed" message is inevitable sometime during the phone call. Could be 5 minutes, could be an hour into the call. Either way, AT&T absolutely sucks.
I have little or no problem with EDGE here. But 3G is a crapshoot. The "Call Failed" message is inevitable sometime during the phone call. Could be 5 minutes, could be an hour into the call. Either way, AT&T absolutely sucks.
i have a extremely brief survey for apple that i would appreciate if people took...Thanks
http://www.zoomerang.com/Survey/WEB22BLDVBSR93/
http://www.zoomerang.com/Survey/WEB22BLDVBSR93/
Same here, I get great downloading speeds, and hardly any dropped calls. If you're stuck with AT&T and you hate the service and you're only with them because of the iPhone, you got some problems.
That's like some people that want to get an iPhone on AT&T, but don't want to pay for a monthly data plan. The iPhone without a data plan is practically useless.
Why do you say that? Their previous survey (about ten months ago) had AT&T in second place. This survey shows that AT&T has slipped dramatically. It's not like CR has an axe to grind with AT&T.
This simply represents a worsening consumer perception of AT&T.
Att
ATT Phone Service is not very good I drop calls all the time. I think it is because they allow data and phone all the time unlike Verizon. I will say though their data plan is awesome. It is way fast here in Indy and I smoke all the other carriers even Sprint 4G. I run about 5 down and 800 up
ATT Phone Service is not very good I drop calls all the time. I think it is because they allow data and phone all the time unlike Verizon. I will say though their data plan is awesome. It is way fast here in Indy and I smoke all the other carriers even Sprint 4G. I run about 5 down and 800 up
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Fortunately where I live, they are not terrible. Verizon was way better though-in the 10 years I was with them, I think I dropped 1 call. I was in Vermont where smoke signals barely got out.
Still dropped calls are annoying.
Fortunately where I live, they are not terrible. Verizon was way better though-in the 10 years I was with them, I think I dropped 1 call. I was in Vermont where smoke signals barely got out.
Still dropped calls are annoying.
I don't hear of these issues overseas. I am sure they exist over there for some, but I am wondering if the fact that Apple chose Infineon (who specialize in euro networks and not US) is part of the problem. Maybe that's why they are rumored to be going with Qualcomm in the next revision?
I've never had any issue with AT&T in the Baltimore/Washington Metro area at all. I suppose it's a matter of where you live.
AT&T is seriously horrible...im not jumping ship and hating on them because everyone else is. I have my own horror stories with them...Not just on my iPhone bill, but with my internet issues as well...overall as a company, customer service is nothing they care about. I have filed my formal complaint with them yesterday. Cant wait for them to lose the iPhone.
regardless of how much you hate them i don't think at&t will lose the iphone. they may lose exclusivity however and apple will sell through both at&t and verizon. i may be wrong.
also on a side note i live in houston and have had no problems with the iphone or at&t service. i have them for my home phone and ISP as well and customer service has been decent.
All things equal it probably represents an artificially negative representation given AT&T through the iPhone 4's Antennagate BS. AT&T's quality of product certainly hasn't gone downhill in that time. They've been gradually improving it (still sucks, but still) since the iPhone first crippled it.
Someone earlier mentioned that 50% of the respondents were iPhone users? I didn't verify that, but it also makes the results even more useless as a general representation whether that's 50% of AT&T respondents, and utterly useless if it is actually 50% of overall respondents (I assumed not).
Not All Markets Get The Same Experience
Meaning that the quality of service varies depending on where you live. That of course changes over time, either for better or for worse, so we can't categorically say one company is great or it sucks, because our experience in Florida could be great, but it could be terrible in Baltimore for example.
That's why we get users in this thread who love and others who hate AT&T and/or Verizon, etc.
So any surveys made in a specific area are not accurate at all. Surveys should be made at least for each specific region separately, and then averaged in order to get a reliable national survey.
Meaning that the quality of service varies depending on where you live. That of course changes over time, either for better or for worse, so we can't categorically say one company is great or it sucks, because our experience in Florida could be great, but it could be terrible in Baltimore for example.
That's why we get users in this thread who love and others who hate AT&T and/or Verizon, etc.
So any surveys made in a specific area are not accurate at all. Surveys should be made at least for each specific region separately, and then averaged in order to get a reliable national survey.
AT&T sucks, I only have them because of the iPhone.
How much of their suckage is caused by the iPhone. I have had AT&T for years, and never had a single complaint.
So the best selling smartphone (not OS) is selling well on the worst network, hmmm a lot of stupid people out there it seems.
I control my companies phones, we are switching everyone over to iphones, why, because we are stupid, no, because all the networks suck somewhere but we have found ATT better for us, nationwide.
Consumer reports is a poor man's "Which" magazine and lost relevance over a decade ago
Sometimes my txt don,t show up for hours after they were sent. Thats T-Mobile to T-Mobile txt here in Memphis, Tn.