tried this morning again, twice. they both said that my current 1500 SMS plan is attached to my data plan and they cannot remove it cause then it would take the data plan off. then she said that's an old code that would have to be grandfathered in for use. that's 7 times total now. wtf. these people are determined to squeeze every last penny out of us. I'll try again later but wtf. did you guys say a magic word for them to do it?