Well I just called for the third time and the lady said she was unable to give me the discounted rate again. She said if she gave me the discounted rate she would be fired from her job.
This is the second person who has told me she would be fired if she activated the code.
I just called for the second time and failed again. She didn't say she would be fired but told me that it is illegal to have that text plan because it is reserved for corporate plans (as in company provided phones) and not for personal lines with the corporate discount.
I'll try again tonight or tomorrow.