I ordered a white 16GB on Monday at 1pm. This morning the AT&T order status page is showing that it shipped.
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AT&T - iPhone 3G on Backorder for 5-7 Days.
- Thread starter IndianaiPhone
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BTW- not gloating. Just showing how ridiculous the system is. I checked the order status page up until 1a today. It shipped yesterday, with no notification until this morning!
That's just it. From what I can tell it isn't first come first served. I know people that ordered their 8GB black on Monday while others just ordered their 8GB black on Wednesday. The person who ordered Wednesday has shipped. Monday's has not.
I was just on the phone with att and they told me that in the next two days, friday 18th, and saturday the 19th, the att warehouse only expects to get a total of 11 16 gig black iphones. However, on sunday the 20th his computer told him the warehouse will receive 3,596 - 16gig blk iphones.
I realize alot of what att reps say is purely speculation, and take this information for whatever you want, to me it seems promising that i will have mine early next week.
I realize alot of what att reps say is purely speculation, and take this information for whatever you want, to me it seems promising that i will have mine early next week.
Apparently you do mind
This thread is about those who placed a DF order with AT&T, and that's pretty much what all the posters have discussed.
People are upset with both AT&T and Apple. Think about it, Apple Stores continue to receive stock for heir stores and those of us not fortunate enough to have a store close by (3+ hours away) are at the total mercy of AT&T, and therefore become very frustrated when we read about people walking right into an Apple store and picking one up ( I believe that is your intention if I read correctly on another thread, so apparently you're nit quite thrilled with the process either).
I don't really fault AT&T as they have no control over what they receive.
yeah - my sales guy was pulling stuff out of his ass. I was also told it should ship quickly and that I would have it in the next 2 days. Twice.
I understand it's going to take some time, and I am on board with the idea that I shouldn't bitch yet. But I really want my freaking phone, or at least to know what's going on. Stop setting false expectations or blowing smoke up my ass. Just tell me it will be another week because this and this and call it good.
The only problem is that if we put too much faith in that, we'll be really disappointed if it doesn't happen.
I agree it sounds promising, but I'll remain cautiously optimistic.
Thanks for the info, it really does help a little.
Awful communication!!!!
Ordered iphone 3G 16 in white tuesday at AT&T on Tuesday due to the fact that they were sold out. Didn't get my order confirmation email until yesterday where it told me once again that the phone was backordered, duh.. Then i checked this morning on the AT&T order status page and it said my phone had shipped!!!! BUT, AT&T didn't send me my shipping email until a few hours later, and when looking at the tracking number i found out that it actually shipped yesterday?
Ordered iphone 3G 16 in white tuesday at AT&T on Tuesday due to the fact that they were sold out. Didn't get my order confirmation email until yesterday where it told me once again that the phone was backordered, duh.. Then i checked this morning on the AT&T order status page and it said my phone had shipped!!!! BUT, AT&T didn't send me my shipping email until a few hours later, and when looking at the tracking number i found out that it actually shipped yesterday?
Ordered iphone 3G 16 in white tuesday at AT&T on Tuesday due to the fact that they were sold out. Didn't get my order confirmation email until yesterday where it told me once again that the phone was backordered, duh.. Then i checked this morning on the AT&T order status page and it said my phone had shipped!!!! BUT, AT&T didn't send me my shipping email until a few hours later, and when looking at the tracking number i found out that it actually shipped yesterday?
you don't happen to live in Charleston, SC, do you??
Both FRT and Phone are now showing back order. I called the local store where I did the DF last Friday and they told me that they ordered 100 phones but only 25 shipped so far... Are you shipping me.....?
Plenty of Things to be Ticked About
Ok...we get your point regarding the 5-7 days but let us be honest. We expect this type of time window from our utility company. Even our cable company can give us a 2 hour window. These are two MAJOR global organizations that cannot effectively and efficiently manage their inventory. Ridiculous!
Now why don't we talk about all of the other stupid deployment issues? Why can't I pick up my phone at the Apple store and activate it at AT&T so I can get my corporate discount? Why did 99.9% of the staff at AT&T have no clue about anything around this launch? Why did I wait in line only to be told when I entered the store that they were out? Why did my store not know about DF until Sunday? Why when I call my store's number and go through the AT&T central IVR system did it drop me off for three days straight when I wanted to talk directly to my store (Oh..I stopped by the store and none of the phones were busy...wonder why)? How about an inventory system that tells you your iPhone is off backorder..no wait it is backordered again..no wait it is off backorder again?
The $1M question is why did Apple stick to the monopoly with AT&T as these guys cannot manage a box of squirrels let alone a deployment of any size? We should also not blame AT&T 100% as it appears that Apple has held most on the inventory for themselves. This whole process reminds me of the scene in Ghostbusters when Bill Murray is doing the test to "see the effects of negative reinforcement (electric shock for a wrong answer)" The subject says: "You want to know the effect? It is ticking me off".
Plenty of stuff to be ticked off with around this deployment and the DF process is just the last straw. I think the biggest thing is that they have us by the short hairs and why people are so ticked. Apparently the "perfect" Apple/AT&T customer is someone who has plenty of disposable income and likes to take !@#$
Ok...we get your point regarding the 5-7 days but let us be honest. We expect this type of time window from our utility company. Even our cable company can give us a 2 hour window. These are two MAJOR global organizations that cannot effectively and efficiently manage their inventory. Ridiculous!
Now why don't we talk about all of the other stupid deployment issues? Why can't I pick up my phone at the Apple store and activate it at AT&T so I can get my corporate discount? Why did 99.9% of the staff at AT&T have no clue about anything around this launch? Why did I wait in line only to be told when I entered the store that they were out? Why did my store not know about DF until Sunday? Why when I call my store's number and go through the AT&T central IVR system did it drop me off for three days straight when I wanted to talk directly to my store (Oh..I stopped by the store and none of the phones were busy...wonder why)? How about an inventory system that tells you your iPhone is off backorder..no wait it is backordered again..no wait it is off backorder again?
The $1M question is why did Apple stick to the monopoly with AT&T as these guys cannot manage a box of squirrels let alone a deployment of any size? We should also not blame AT&T 100% as it appears that Apple has held most on the inventory for themselves. This whole process reminds me of the scene in Ghostbusters when Bill Murray is doing the test to "see the effects of negative reinforcement (electric shock for a wrong answer)" The subject says: "You want to know the effect? It is ticking me off".
Plenty of stuff to be ticked off with around this deployment and the DF process is just the last straw. I think the biggest thing is that they have us by the short hairs and why people are so ticked. Apparently the "perfect" Apple/AT&T customer is someone who has plenty of disposable income and likes to take !@#$
Ok...we get your point regarding the 5-7 days but let us be honest. We expect this type of time window from our utility company. Even our cable company can give us a 2 hour window. These are two MAJOR global organizations that cannot effectively and efficiently manage their inventory. Ridiculous!
Now why don't we talk about all of the other stupid deployment issues? Why can't I pick up my phone at the Apple store and activate it at AT&T so I can get my corporate discount? Why did 99.9% of the staff at AT&T have no clue about anything around this launch? Why did I wait in line only to be told when I entered the store that they were out? Why did my store not know about DF until Sunday? Why when I call my store's number and go through the AT&T central IVR system did it drop me off for three days straight when I wanted to talk directly to my store (Oh..I stopped by the store and none of the phones were busy...wonder why)? How about an inventory system that tells you your iPhone is off backorder..no wait it is backordered again..no wait it is off backorder again?
The $1M question is why did Apple stick to the monopoly with AT&T as these guys cannot manage a box of squirrels let alone a deployment of any size? We should also not blame AT&T 100% as it appears that Apple has held most on the inventory for themselves. This whole process reminds me of the scene in Ghostbusters when Bill Murray is doing the test to "see the effects of negative reinforcement (electric shock for a wrong answer)" The subject says: "You want to know the effect? It is ticking me off".
Plenty of stuff to be ticked off with around this deployment and the DF process is just the last straw. I think the biggest thing is that they have us by the short hairs and why people are so ticked. Apparently the "perfect" Apple/AT&T customer is someone who has plenty of disposable income and likes to take !@#$
i agree, but... This phone is an option, nothing more. Its not mandatory to have one (as much of us have come to believe, including me).
So to be so ticked about something that is purely optional, well...
I have better things to worry about
last straw or not.
i agree, but... This phone is an option, nothing more. Its not mandatory to have one (as much of us have come to believe, including me).
So to be so ticked about something that is purely optional, well...
I have better things to worry about
You seem to be obsessed with finding fault with those who choose to obsess over this phone -
Dude, Live and Let Live
By all means go worry about those "Better Things" and leave this thread.
I couldn't agree more- this is poor customer service, totally taking advantage of not having competitors for a popular product. The thing that gets me the most is that if these stock issues were known ahead of time (and I don't see how they couldn't have been), then why did Apple and AT&T not allow pre-orders? A good pre-order system certainly could have cleared a lot of this mess up, and would have allowed them at a point to say "pre-orders after this date will not be available till xxxxx date". It would have given them a month to appropriately plan and stock.
May we all have the phone soon, and may it work perfectly.
Priority Being Given to Corporate Customers?
I don't know if this has been mentioned in the thread yet. I have talked to two people I know, both of whom had their companys order it from AT&T and they both have their phones in hand. One had his ordered this past Tuesday and got it YESTERDAY. It looks like corporate customers are being moved to the front of the line.
I don't know if this has been mentioned in the thread yet. I have talked to two people I know, both of whom had their companys order it from AT&T and they both have their phones in hand. One had his ordered this past Tuesday and got it YESTERDAY. It looks like corporate customers are being moved to the front of the line.
Priority Being Given to Corporate Customers?
I don't know if this has been mentioned in the thread yet. I have talked to two people I know, both of whom had their companies order it from AT&T and they both have their phones in hand. One had his ordered this past Tuesday and got it YESTERDAY. It looks like corporate customers are being moved to the front of the line.
I don't know if this has been mentioned in the thread yet. I have talked to two people I know, both of whom had their companies order it from AT&T and they both have their phones in hand. One had his ordered this past Tuesday and got it YESTERDAY. It looks like corporate customers are being moved to the front of the line.
I would be ok with that =)
I went to a at&t store out of town friday morning (was on a trip) and was about 20 people too late.....
Apple store Tuesday wouldn't sell them to me since I had a FAN (worth a shot though)
Finally went to a at&t store tuesday night and got put on the list.
I was told 7-10 days, with it probably being more in the neighborhood of 10.
As of right now (it's only been 3 days) I'm still backordered.
The next 7 days can't go by fast enough!
http://www.appleinsider.com/article..._causing_major_delays_for_att_businesses.html
I would say that is incorrect. We're all getting the shaft. I think it's funny how people are so quick to blame AT&T. From what I've been reading, the problem is the result of two issues, both with Apple.
#1 - Iphone was released in 21 countries as opposed to last year, when it was just a US Release.
#2 - Apple did not anticiapte the demand.
To go along with this, of course as any good business would, Apple has the majority of phones being sent to their stores directly. I would think with a worldwide release on the same day, they would have better anticiapted the demand. Oh well. We'll get them eventually.
still
status: ordered sat. morning.. still havent shipped.. 16gb black.. friend ordered same fone fri.. Received yesterday.
status: ordered sat. morning.. still havent shipped.. 16gb black.. friend ordered same fone fri.. Received yesterday.
I completely agree that Apple is really responsible for the shortage, at least in the US. I am reading that their stores are receiving shipments daily of all three models. There is no excuse for this.
as a side, I just an email to Apple customer service. Not really expecting ahnything, but at least they know how I feel.