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Pissed off right now. Summary of my situation:

1. Preordered through ATT Premier @ 12:10 PM Central on the 15th
2. Date ordered through premier site shows 15th and has a check mark under processed
3. Date ordered in regular ATT status shows 06/16/2010 and still backordered

I called asking WTF is it still backordered when people who purchased after me are already having theirs shipped.

CSR replied there was a problem in their system with many credit cards on the 15th even if they were entered correctly and the orders had to manually be entered in on the 16th. Then continued stating that the charge will show up on my bill instead of credit card once it's shipped out.

I then said so ATT lied when it said orders will ship on first come first serve basis.

CSR said i'm sorry.

I said this sucks.

CSR said, I right now see 5100 on backorder and 10000 coming in shipment by this evening so I'm fairly confident that you'll receive yours on the 24th. He told me to check again tommorow morning and if not updated with tracking to call back.

So basically even though i ordered early, I might not be getting it on launch day...


This is exactly what I was thinking when I just noticed on the AT&T site my date being entered incorrectly. The only thing I can hope for is that they are dumb enough to ship me 2 of them haha! You have to laugh at this point, to keep from wheeping..
 
i've had a tracking number for 2 days but still nothing on the fedex website.
hopefully it'll change today.
if i get it on my birthday that'd be great, because tomorrow's my birthday! :D
 
I ordered through the Premier site at 10:15am on 6/15 and I was backordered when I went to bed last night, but as of this morning I have a tracking number. I wouldn't worry about not getting it on the 24th. They probably just haven't gotten to yours yet.
 
a coworker of mine who ordered before 8A EST on 6/15 through Premier just got his email. I got in a few mins after, so let's hope there's some method to this "madness."


and by madness, i mean fun.
 
I have a tracking number for a couple of days but still no info on Fedex website :(

Me either. Had numbers for a day and a half and still no detail. Others don't even have that yet so feel fortunate. I'm sure the detail will show up before long.
 
have had tracking code for 2 days now, still nothing on fedex site..starting to worry
 
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Billy Squire said:
Got the same shipping info saying mine was coming from Memphis, TN....

Heres the weird part....the money WAS showing that it had been deducted on my CC, but I checked it again today....and the money was back on the card? Free iP4? :confused:

Same thing happened to me. I believe what you saw was a pre-auth to your cc. They will charge you soon.
 
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FireSokar said:
It is now abundantly clear that the people who were forced to order through the Premier site are getting screwed big time.

No its not. You have until the night of the 23rd to worry. I ordered from premier at 4:30am CST and have a traking number.

+1. I ordered via premier and I got taken off backorder and tracking number all today.
 
I am so fed up with AT&T. They screwed up last year too! Mine in process until the darn phone arrived at my home! I am so sick of the bad customer service and their overall incompetence!
 
my 2nd change of the day

att still shows in progress but I now have a tracking number!

and my tracking number is active. Delivery on the 23rd! Shipping from texas!
 
Just shipped from Dallas,TX

I have still not received any emails from AT&T (probably because mine was ordered through my company's Premier contact) but tracking info now progressing.

FedEx site shows delivery tomorrow by 3:00!!!

W00000000000000000000000000000000000000000000T!
:D:D:D:D:D:D:D:D:D:D:D
 
Woo-hoo!

Order status just changed to Picked up on fedex!

att7.jpg


32GB Premier, Order Date: 6/15 :D
 
Activation will be interesting?

Wonder how activation will go given that so many phones going online in the next two days.

AND can it be activated at all before 6/24????

Anyone know?
:eek::eek::eek:
 
I have still not received any emails from AT&T (probably because mine was ordered through my company's Premier contact) but tracking info now progressing.

FedEx site shows delivery tomorrow by 3:00!!!

W00000000000000000000000000000000000000000000T!
:D:D:D:D:D:D:D:D:D:D:D

Me too!! Happy Wednesday coming up.:D
 
Sigh

Premier order on the 15th. Still on backorder and is still processing. The computer voice on their phone system said it should be shipping "shortly". Wonder what timeframe that is...
 
Just talked to a supervisor at Apple on a completely unrelated issue. He said he has every reason to believe that all orders placed before the deadline will be fulfilled on time.

I tend to believe him despite at&t's poor communication. I think the orders that have shipped are just early orders and the remaining orders will still ship in time for the release.
 
So, my fedex status went from "shipment info sent to fedex" to "picked up, location Ft. Worth" at 6am...though it just appeared on their website. Is that what everyone else's says?

And for your reference, I ordered 32GB, Premier around 6:30 am CST.

Ah, there's a pic prior post...
 
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