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yeah... 16 gb are taking longer to ship... my 32 is already on it's way and the 16 I ordered same day (7/2) is still on backorder
 
There are two or three different AT&T ordering threads. There appear to be quite a few folks around who've ordered 16gb models almost a week later than me that have had them ship already. I know I am not alone in having a July 1 order not ship while others have ordered the same model at the beginning of the week ship. It's very frustrating, especially when you call AT&T and get stuck on hold for 40 minutes before having to hang up before ever getting to speak to a human being.

Perhaps you should see about getting a number to their executive customer care line and see what is going on. I doubt you will ever get a straight answer through just the regular people. They know nothing
 
My 16 GB that I ordered on 07/01 just got off the back list, and was shipped this morning at 6:24 from Fort Worth, TX. I live in Houston, TX so I was wondering if I could pick it up from the FedEx facility today since the estimated delivery is the 12th cause I don't think they do weekend delivery.

Anyone have any experience with this?
 
My 16 GB that I ordered on 07/01 just got off the back list, and was shipped this morning at 6:24 from Fort Worth, TX. I live in Houston, TX so I was wondering if I could pick it up from the FedEx facility today since the estimated delivery is the 12th cause I don't think they do weekend delivery.

Anyone have any experience with this?

I've tried this before with mixed success. Most of the time you would need to contact your local FedEx hub and get someone willing to help. Most of the time however you won't get that person on the phone. One time I had them call the drive on the phone and I met him somewhere on his route. Super nice and really accommodating. But that is the exception rather than the norm.
 
The 32GB I ordered at the AT&T store on 7/5 nows says it will ship today, per email I just received with tracking number. That's pretty quick! Sure beats the 3 weeks the Apple site is saying!
 
I ordered 2 16gb on 6/29 at around noon on the premiere sit. They are still on back order!!! One weird thing is when i check my order status on the regular att site it says they were ordered July 3rd???? Any one else have this problem or know why this happened? Tried callin att. I waited for an hour and hung up.... wtf
 
I ordered 2 16gb on 6/29 at around noon on the premiere sit. They are still on back order!!! One weird thing is when i check my order status on the regular att site it says they were ordered July 3rd???? Any one else have this problem or know why this happened? Tried callin att. I waited for an hour and hung up.... wtf

It seems that the premier site has their own processing that then interfaces into the main ATT site. I ordered on Premier on 7/1, but it didn't clear to the main ATT site until 7/2. Sorry that I skipped ahead of you, we'll see if my 2 16GB phones come off backorder before yours do, or if somehow they still are fulfilled by the date they were ordered on the Premier site (unlikely).
 
what model did you get? like others have said, the 16 GB seems to be the more favorable model to buy (probably due to it being cheaper). So if that is the case, that is why those of us getting 32 GB's are seeing it ship out faster

Yes the 16GBs are more popular. BUT Apple made much much more of the 16GBs so it should almost even out (says the AT&T employee I talked to)
 
Update:

7/2 - Ordered 16GB in-store, non-premier, home delivery
7/4 - Canceled 16GB, ordered 32GB
7/8 (11:45pm) - 32GB Came off BO
7/9 (9:30am) - Received tracking e-mail, delivery by Monday 7/12

Location: Knoxville, TN

So I'll be receiving my phone on the 6th business day after my order.
 
16 Gig
Ordered July 2nd (when my Apple order from June 15th never shipped)
Off back order July 8th during the night
Shipment notification July 9th early AM
Scheduled delivery for the 12th.

Finally something good happened out of this entire mess. Just my luck the Fedex truck will roll or something.
 
I ordered my 32 gig on June 25th at 9AM from Apple and it still hasn't shipped. Why are these July orders shipping before mine!?!
 
I ordered my 32 gig on June 25th at 9AM from Apple and it still hasn't shipped. Why are these July orders shipping before mine!?!

People in this thread ordered from AT&T. There's another thread for Apple orders here. AT&T orders are processing much faster than Apple orders. The other thread will be more up your alley, but Apple ships out of order, too. Some 6/16 orders ship later than 6/24 orders.
 
Well if they can just fill all the 32gb premier orders from 7/7, then I'll be happy. Perhaps I placed my order later in the day than you...

Most likely they will, I've seen at least 2 others with that order date also come off backorder. I placed my order at 10:35am PST, btw.
 
My 16 GB that I ordered on 07/01 just got off the back list, and was shipped this morning at 6:24 from Fort Worth, TX. I live in Houston, TX so I was wondering if I could pick it up from the FedEx facility today since the estimated delivery is the 12th cause I don't think they do weekend delivery.

Anyone have any experience with this?



I am from Houston as well and ordered my 16 gig from att store on july 2 and as of today my phone is still on backorder!!! wth!!!
 
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I guess that means it's about to ship? It was on backorder until today.
 
how long should it take to get a Email my order looked to be off at 1am ct on back order as of now nothign yet??:confused:
 
UPDATE FROM MY BELOW POST:

My 3rd 16G went into shipped status an hour after the below post on 7/8.

All three were delivered to the store at 11am today (7/9) Yes!!!

From time of ordering to delivery: 8 days total
(4 business days if you take into account the hoilday weekend. But I do not think AT&T looks at business days when they give an estimate...just portal to portal.)

Aslo....FYI to those who live in DFW....

Since the phones are coming out of Ft Worth, they are not being sent to Memphis first. They just hit a couple of distro centers within the metroplex and deliver EARLY the next day. So keep that in mind if you are expecting a home delivery.

Ordered three 16g....ordered at AT&T store...NOT Premier.

7/1: Ordered
7/2-6: Back Ordered
7/7: Back order removed
7/8 : 2 out of the three confirmed to be shipped..arrival 7/9 at 3pm.

The frustrating thing....

I live in Grapevine Texas which is a stone;s throw away from Fort Worth where all of the phones seems to be coming from.

The phones have to go to Memphis first...then back to Texas! Too funny.
 
Off Back order!!!!

Mine FINALLY came off back order today 7/9 and I placed my order in store in Tulsa, OK on 7/2 at 11AM to be delivered at home, in Baltimore, MD. I just hope they do not get it screwed up bc the account holder is in OK and it is being shipped to me in MD!


Fingers crossed for delivery NEXT WEEK!!!!!
 
32gb shipped

Ordered 32gb online July 7th 3pm pacific time
Came off backorder July 8th 10pm
Got tracking number July 9th 8am

I'm on the priority list at South Coast plaza and Irvine Spectrum since June 29 and havn't heard anything from them since. If I had of ordered from AT&T last week I would have had the phone already. "thanks a lot for nothing apple store"
 
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