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**AT&T iPhone 4 Order Status Thread**

I ordered 2 phones through Premier, received the first email confirmation at 4:18 AM eastern and the second at 4:25 AM on 6/15...thus far on the premier site they are both listed as 'processing' and the funds are no longer listed in my pending transactions - making me a little nervous but i hope i'll be ok come thursday :(
 
Spoke to ATT customer service

I ordered two iphone 4's as upgrades on the 15th prior to 8 AM via att premier website. One says shipped and gives the tracking number, the other says back-ordered.

I spoke to customer service and she indicates the one that has a tracking number will arrive on 24th, but the back-ordered will not. Indicated I didn't order that one in time. Not accurate, but I suspect they are so discombobulated that they just screwed up. I politely told her the two were ordered at the same time, but realized there is nothing to be done about it now.

So, will get one on the 24th and the other another time. Thought I would share this with you all as many of you have this same 'back-ordered' status.
 
Advance The Man said:
I ordered two iphone 4's as upgrades on the 15th prior to 8 AM via att premier website. One says shipped and gives the tracking number, the other says back-ordered.

I spoke to customer service and she indicates the one that has a tracking number will arrive on 24th, but the back-ordered will not. Indicated I didn't order that one in time. Not accurate, but I suspect they are so discombobulated that they just screwed up. I politely told her the two were ordered at the same time, but realized there is nothing to be done about it now.

So, will get one on the 24th and the other another time. Thought I would share this with you all as many of you have this same 'back-ordered' status.
Click to expand...
Wow sorry, glad both of mine made it so far.
 
32gb iPhone4 ordered from store shipping

FYI. For those tracking theirs . I checked and my iPhone4 had been shipped. I went to the AT&T store and ordered mine after the system crashed using the paper credit card swiping machine; the order went in around 11:00am. FedEX has them in their system but they haven't picked them up yet.
 
I have one that I ordered through Apple that is on it's way, but I'm still in complete shock that the one I ordered WAY earlier (6:30AM PST) through Premier has NOT shipped and still have 1's in the backorder. Looks like that one won't be here on the 24th. My guess is a few days later. No biggie. It is crazy how people who ordered in the stores several hours later are getting priority though.
 
Mine says shipped, but under carrier it says null and the tracking number is grayed out. I put it in at Fedex and it doesn't come up with anything. Still a good sign though!!
 
Hmm. Shipped, Null for carrier, non-linked (and non-trackable on fedex.com) tracking number.

I just checked my bank account. No charges on it...
 
Rich Gibson said:
FYI. For those tracking theirs . I checked and my iPhone4 had been shipped. I went to the AT&T store and ordered mine after the system crashed using the paper credit card swiping machine; the order went in around 11:00am. FedEX has them in their system but they haven't picked them up yet.
Click to expand...
I was told by a higher up friend in AT&T that store orders will likely ship first due to checking crediT cards.
 
shipped

I ordered VIA paper and pen method at 12 EST. Order was placed around 430 pm according to my CSR at att store. Just changed status in the last 5 min. Being shipped to store for pick up. All is well!!!! :cool: :D
 

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I ordered mine on the morning of the 15th in a retail store...
I have a tracking number and it says it shipped on 6/18, but it still says "in progress," as oppose to "shipped." (Quantity shipped still says 0 though).
 
Tracking Number that cant be tracked

I ordered through at&t and my status says shipped and i have a tracking number but it can not be tracked... does anyone else have this same issue?
 
Well I ordered before cutoff on the 15th... my ATT order status says the 16th, but NO backorders... I was charged the full amount a few days ago, but since then that amount no longer shows up in my account... does anyone have any predictions for me, please? :confused:
 
the one i order at 4am est was shipped. carrier is null and number is un clickable but still, it gives me the piece of mind. the back ordered status was taken off saturday night. the other two phones i order (one at 8am est and 9pm est) were both back ordered until the 0 disappeared sunday night. i'm really hoping that those two get shipped and arrive by the 24th. any chances?

i ordered through premier. i could check my order (all three orders actually) both through the regular site and the premier site.
 
Hi all,

This is my first post, although I have been a lurker on this forum for years.

I placed my order through Premier online, and it it crapped out a couple of times and finally went though around 9:30am EST on the 15th. I never saw any update but that "in process" notation from the premier website and called several times. No one could find the order

I logged into premier today and checked my order with my cell phone number (not my order number) and it now shows ordered on the 20th, and backordered in a status that lists the phone, freight and sim. I called the automated premier support line and they say that my order has been processed and will ship soon. I then pressed "0" to talk to a person, and they said that if I got the message "has been process will ship soon" from the computer that I will receive the order on the 24th. The rep said that when the order is entered into the regular system from the premier system doesn't matter. They are honoring orders placed before the cut off on the 15th. The rep finally could find my order in the system today. (first time since I ordered that ANYONE at att could find my order anywhere).

The rep also told me that premier orders are shipping next day.

For what its worth, my credit card showed multiple $1 authorizations on the first day then nothing. The charge is authorized on my account as of this morning.

I am just posting this as there seems to be a bunch of different results for premier people
 
dstrbdmedic167 said:
I ordered VIA paper and pen method at 12 EST. Order was placed around 430 pm according to my CSR at att store. Just changed status in the last 5 min. Being shipped to store for pick up. All is well!!!! :cool: :D
Click to expand...

Is there a chance that those who had their shipped to the store for pick up will still get them on the 24th? I thought I saw an AT&T press release saying that store pick ups will begin on the 25th.
 
dstrbdmedic167 said:
I ordered VIA paper and pen method at 12 EST. Order was placed around 430 pm according to my CSR at att store. Just changed status in the last 5 min. Being shipped to store for pick up. All is well!!!! :cool: :D
Click to expand...

I did the same thing (go to a store on 6-15 and they manually took my order) but at around 3:00PM EST. At 6:18PM EST I got an email from AT&T saying my phone had been reserved.

I just checked my status though and it still just says "In Progress" with no ship date. Hopefully there will be a status update later today.
 
I AN LEGEND said:
Well I ordered before cutoff on the 15th... my ATT order status says the 16th, but NO backorders... I was charged the full amount a few days ago, but since then that amount no longer shows up in my account... does anyone have any predictions for me, please? :confused:
Click to expand...

I am in the same boat. I don't think anyone on here that has a 6/16 order date has an iPhone that has shipped? I'd hate to think we are in the second batch but.............
 
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