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So here's a fun little story.

It's 1:30pm here. My tracking info still maintains that I will see my phone on Monday. I moseyed on over to the AT&T store a half-mile from my house and asked if they had any of my model in stock. They did. "We haven't been too busy," she said.

So I told her that I had preordered online two weeks ago, that my device had already shipped, but was scheduled for delivery on Monday, and I asked her what the chances were of being able to cancel the online order and buy one of the ones they had in stock instead. She said what I knew she would say - you can't cancel the order once it's shipped.

So I called AT&T and gave them all of these details - the phone I ordered will be here Monday, the same phone is available in-store, but I can't buy it there because my online order already shipped. I told her that basically, because I preordered, I will not be able to have a new phone today. I asked her if she could waive the $15 upgrade fee as recompense.

She couldn't, because it hadn't been charged to my account yet... but she did add a $15 credit to my account to thank my for my loyalty to AT&T (I've been with them for over 10 years). The upgrade fee will still appear on my next bill, but it will be offset by the credit.

Maybe I could have asked for more, I don't know, but I'm happy enough. I'll have my phone on Monday and I saved a bit of money. :cool:

$15? My upgrade fee is like $40! Is that not standard?
 
Awesome new response from AT&T when I called. My phone wasn't delayed because of a supply issue, it's because it's just sitting at the warehouse. Therefore I can't cancel my order and the time frame is anytime between now and a month from now.
 
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Awesome new response from AT&T when I called. My phone wasn't delayed because of a supply issue, it's because it's just sitting at the warehouse. Therefore I can't cancel my order and the time frame is anytime between now and a month from now.
Where is this warehouse they talk about!? You and I must have our phones sitting there in some dusty corner.
 
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I got my phone a couple of hours ago but ran into a snag..it wasn't seeing my icloud backup. I've done several upgrades and never had a problem with restoring from the cloud. But this time was a no go..So I stopped at the point where the setup assistant prompts you to restore the backup while I manually backup my old phone to itunes so I can restore from that. I guess it will be faster, but is a pain because I have to use a Windows computer as my Macbook doesn't have enough room for the backup.
 
Canceled my preorder went to the store and got one. Not silver but space grey but hey it is just a phone will get another one in a year.
 
Just saw your post, I am on the Big Island. I just posted some developments, it appears the one flight from Memphis to Honolulu was delayed and never took off last night. My tracking indicates my package left Memphis this morning at 10:38am HST. It's an 8 hour flight, so I'm skeptical we will see them today!

Thanks for the info! Doesn't look like we'll be getting them today despite having a 09/25 delivery date. I checked flightaware and the plane that left Memphis to HNL isn't scheduled to arrive till after 6:30pm. Since our packages only qualify for weekday delivery... I guess Monday it is.
 
Thought I'd chime in regarding my latest bummer of a tracking development...

My phone was shipped Thursday morning Fedex priority overnight, scheduled delivery to Hawaii by 5:00pm HST today. It arrived at the Memphis hub at 11:03pm CDT (6:03pm HST) last night (9/24). According to the flight schedules, there was flight scheduled to depart for PHNL (Honolulu) at 3:54am CDT (10:54pm HST). For whatever reason, that flight was delayed for almost a full 12 hours. I now see that flight along with another flight for PHNL has just departed as of 10:30am HST. And my tracking just updated to say Departed MEM at 3:38pm CDT (10:38am HST). So it appears my phone is on one of those flights.

The bummer is that it is an almost 8 hour flight and they are scheduled to land around 6:30pm HST. My tracking still says estimated delivery today by 5:00pm HST, obviously that is impossible now. I suppose they may try to get some out for delivery tonight, but I've never seen Fedex deliver that late around here.

So because of that flight delay, I am probably looking at Monday. Oh well.

Everyone enjoy playing with their new phones this weekend! And I'm sorry for those that got screwed randomly by the pre-order process, that really stinks.

Again, mahalo for the info. Gotta survive one more weekend with my 5s. Oh well... I'm just glad my gold 6s plus even shipped. Monday delivery is much better than waiting till Oct.
 
this is what i was told by cheating with att

I see the order in progress with estimated shipping dates 11/06/2015 To 11/13/2015. The estimated shipping dates that have been set on the order are according to inventory levels in the warehouse. Once the order has shipped we will notify you via email.
 
Thanks to those suggesting to see if I could find one locally. Called up the place 5 minutes from my house and they had 1 Gold 128G 6S+, so I went over, cancelled my preorder, and I have the phone with me now.
 
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So I got a notice yesterday with my tracking number.. It was in Texas at 5pm.. then the last update was memphis Tennessee at 430 am even though its going to Utah... no movement since... I hope that there just hasn't been any updates and its out for delivery. Still says today by 8 pm .. Anyone else stuck in Memphis...
 
So I got a notice yesterday with my tracking number.. It was in Texas at 5pm.. then the last update was memphis Tennessee at 430 am even though its going to Utah... no movement since... I hope that there just hasn't been any updates and its out for delivery. Still says today by 8 pm .. Anyone else stuck in Memphis...


Well Crap... just looked at my shipment and it says it left Memphis Tn at 326pm...lame sigh... I guess monday
shipping refund>?
 
went to local AT&T store just now. no line, no wait, no Plus.

Yeah, I checked on the Plus stock a few days ago. They told me that they weren't getting any 6s Plus models in.
Glad my Oct- 16 - Oct. 23 date changed and will getting mine (128 gb Space Gray 6s Plus) Monday.
 
Glad my Oct- 16 - Oct. 23 date changed and will getting mine (128 gb Space Gray 6s Plus) Monday.
Yea. Me too. I'm finally out of limbo and I know that I should expect my phone on Monday. I'm not really happy that i made my pre-order on the morning of the 12th and I have to go through the weekend without. Now I have to listen to Leo Laporte talk about his new phone on TWIT and I can't play along. I know it's first world problems, but this is my simple joy in life. This little anticipation of the cutting edge. It's how I nerd out. I wanted to have my fun with the rest of you.
 
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