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Here what it says for text now. I had $5 200 text and I did not change anything.
 

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My account is showing unlimited talk for 3 lines with no text message. Has anyone successfully downgraded to 550 minutes family plan and still retained unlimited minutes?
 
It was wishful thinking the website is back to normal with my $5 200 text back no unlimited
 
It was wishful thinking the website is back to normal with my $5 200 text back no unlimited
At least you were able to get your old text plan back. AT&T originally offered this one to me but I said it wasn't enough, so their retention dept. gave me Unlimited texting for $10/month. I've had it for the past 2 years.
 
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My account is showing unlimited talk for 3 lines with no text message. Has anyone successfully downgraded to 550 minutes family plan and still retained unlimited minutes?

I downgraded from 700 to 550 and maintained unlimited as well as 10 unlimited texting.
 
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I downgraded from 700 to 550 and maintained unlimited as well as 10 unlimited texting.
As long As u don't need more than 3 lines 550 minute plan works.

But if u need that 4th line than u will need to bump up to the 700 "minutes" plan even though it's unlimited now.

Just a restriction how those 550 minute plans work.
 
Is this family talk better than the share plans? And it's only my wife and I. Can I qualify for the family plan?
 
Guys... Any luck for those who show unlimited minutes online but are sill getting minutes deducted from the minutes pool? Did anyone get and texts from AT&T ?
 
Guys... Any luck for those who show unlimited minutes online but are sill getting minutes deducted from the minutes pool? Did anyone get and texts from AT&T ?
I haven't gotten the text message and when I send a message to *646# it shows minutes deducted from my pool, but when I log in online it shows my Nation 450 plan has "unlimited minutes" and does not let me change my plan because of a "pending upgrade."

Anyway, I've been using wi-fi calling as much as possible (since they don't deduct from the pool). Perhaps in the future I won't need to do this. My cycle changes over on 11/28, so maybe it will process then.
 
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Text came in first about 1 month or so
I haven't gotten the text yet and I'm still "using up" minutes this cycle, but the website says unlimited rollover minutes when I view my plan details. I'm assuming it will change over entirely next cycle.
 
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I haven't gotten the text yet and I'm still "using up" minutes this cycle, but the website says unlimited rollover minutes when I view my plan details. I'm assuming it will change over entirely next cycle.

KPOM my friend, you and I are in the same boat. I can really use the unlimited minutes as I am on the phone all the time for work. I would have moved to the new shared plans but then Id have t give up on my unlimited data (which i don't want to do). Please keep us posted on how it works for you.
 
KPOM my friend, you and I are in the same boat. I can really use the unlimited minutes as I am on the phone all the time for work. I would have moved to the new shared plans but then Id have t give up on my unlimited data (which i don't want to do). Please keep us posted on how it works for you.
When you log in, what happens if you try to change your plan? The site gives me an error message that there is a pending upgrade that prevents changing my plan online. Does yours do the same?
 
When you log in, what happens if you try to change your plan? The site gives me an error message that there is a pending upgrade that prevents changing my plan online. Does yours do the same?

I think you are ahead of me then. For me, the plan change page shows up just fine, where I get the option to move to shared data plans. I have not dared go past that screen as I don't want to risk loosing my unlimited data plan. Are you getting the error on the very first plan selection screen?
 
I see the unlimited when I login, but then still see N&W 5000 and it still seems to be deducting minutes from my 7000 ROLL OVER, but not sure if this is coming or not.

unlimited texting would be nice, I'm still on 5$ a month for 200 which I never really use, but would switch some alerts and notifications to this number if it was no limit.
 
I see the unlimited when I login, but then still see N&W 5000 and it still seems to be deducting minutes from my 7000 ROLL OVER, but not sure if this is coming or not.

unlimited texting would be nice, I'm still on 5$ a month for 200 which I never really use, but would switch some alerts and notifications to this number if it was no limit.

They don't give unlimited texting, I tried several times with retention, you can get unlimited 20 dollars on family plan, 10 on single.
 
I see the unlimited when I login, but then still see N&W 5000 and it still seems to be deducting minutes from my 7000 ROLL OVER, but not sure if this is coming or not.

unlimited texting would be nice, I'm still on 5$ a month for 200 which I never really use, but would switch some alerts and notifications to this number if it was no limit.

I think you are ahead of me then. For me, the plan change page shows up just fine, where I get the option to move to shared data plans. I have not dared go past that screen as I don't want to risk loosing my unlimited data plan. Are you getting the error on the very first plan selection screen?

This is still happening with me, as well. Today is the first day of my new cycle. The "pending upgrade" notice is gone (so it theoretically would let me switch to another plan online), and when I did into the details it shows unlimited anytime minutes (and 5000 night and weekend :rolleyes:), but *646# still shows 450 anytime minutes and my updated rollover total, as does the summary screen. It would be nice to get firm confirmation that I've indeed been upgraded to unlimited anytime minutes (I never got the text message).

Another anomaly I've noticed is that international calls made over AT&T Wi-Fi don't seem to have been charged. I made two calls to France last month. Once was over cellular and was charged as normally. The other was over AT&T Wi-Fi, and according to the AT&T website should be charged normal rates (unlike domestic AT&T Wi-Fi calls, which are unlimited), but doesn't appear to have been. Perhaps it's just a billing lag, though, so I wouldn't act on this and start making all kinds of international calls (though it's worth trying an international call you are already making over AT&T Wi-Fi instead).
 
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This is still happening with me, as well. Today is the first day of my new cycle. The "pending upgrade" notice is gone (so it theoretically would let me switch to another plan online), and when I did into the details it shows unlimited anytime minutes (and 5000 night and weekend :rolleyes:), but *646# still shows 450 anytime minutes and my updated rollover total, as does the summary screen. It would be nice to get firm confirmation that I've indeed been upgraded to unlimited anytime minutes (I never got the text message).
Congrats with unlimited minutes. I tried 5 times and couldn't get free SMS. Now I'm waiting for an affordable roaming from att, if not I have t-mobile unlimited grandfathered plan frozen till the end of March.
 
Congrats with unlimited minutes. I tried 5 times and couldn't get free SMS. Now I'm waiting for an affordable roaming from att, if not I have t-mobile unlimited grandfathered plan frozen till the end of March.
Well, I think I probably have unlimited minutes, but don't know for sure. Apparently AT&T has been converting lots of older accounts to unlimited everything without people even asking. Note that AT&T Wi-Fi calls are unlimited, so perhaps they will just eventually convert all grandfathered voice plans to unlimited and try other moves (e.g. increased data charges) to convince people to move off unlimited data.

Last year retentions switched me to the $10 unlimited text and Any M2M plan.
 
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And now today AT&T announced that UDP will cost 5$ more a month starting in February 2016..they really are trying to kill it off and get people over to metered plans.
 
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