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AT&T no longer matching Sprint's 20GB for the price of 10GB promo

I'm the only person on my account and I have the grandfathered unlimited data plan, that with voice and text, runs $90 before taxes. I'm considering this deal in conjunction with adding my iPad to the account. Right now I pay pre-pay $30 for 3GB; therefore, $120 total for cellular for effectively 8GB of data (5GB before throttling on my iPhone) If I got the 20GB with two devices for $125, it would be only slightly more for significantly more data. Sounds like a win-win.

Ive pre-order the Air 2 from Apple, so I'm also going to see if I can also get the $100 credit if I commit for 2 years. :cool:

But do I really need 20 GB? The LTE service at my home is faster than my Century Link Broadband, so maybe i might use it at home occasionally too. Still haven't completely decided yet.
 
Thanks so much for the tip!

Just called and enquired. The woman was super nice about it, back dated it, and gave us a $25 Bill credit for this month. We have a FAN acct. as well. I just dialed 3 to cancel, and got the correct dept.
 
Sorry if I missed it, but is there any hope for us people who have just 1 phone line? I think I only get 2GB on my plan a month, after taxes and all it's about $95 a month, I feel like I'm getting ripped off vs family plans. It would be awesome to even get up to 4GB. Thanks
 
kukheart said:
Sorry if I missed it, but is there any hope for us people who have just 1 phone line? I think I only get 2GB on my plan a month, after taxes and all it's about $95 a month, I feel like I'm getting ripped off vs family plans. It would be awesome to even get up to 4GB. Thanks
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I think if you do some research as to what the competitors might have for 4GB of data then AT&T "might" match it. The reasoning behind the doubling of 10GB to 20GB is primarily due to Sprint plan.
 
kukheart said:
Sorry if I missed it, but is there any hope for us people who have just 1 phone line? I think I only get 2GB on my plan a month, after taxes and all it's about $95 a month, I feel like I'm getting ripped off vs family plans. It would be awesome to even get up to 4GB. Thanks
Click to expand...

If Verizon was good in your area you should have jumped on the $60 unlimited talk unlimited text 2GB data deal for $60/month. Its gone now.
 
kukheart said:
Sorry if I missed it, but is there any hope for us people who have just 1 phone line? I think I only get 2GB on my plan a month, after taxes and all it's about $95 a month, I feel like I'm getting ripped off vs family plans. It would be awesome to even get up to 4GB. Thanks
Click to expand...

I have a 2GB plan and they bumped me up to 4GB, just call or chat and ask! :)
 
kukheart said:
Sorry if I missed it, but is there any hope for us people who have just 1 phone line? I think I only get 2GB on my plan a month, after taxes and all it's about $95 a month, I feel like I'm getting ripped off vs family plans. It would be awesome to even get up to 4GB. Thanks
Click to expand...

Call AT&T and ask.
 
kukheart said:
Nice, should I ask for the retention department to get that? 2GB a month is really cramping me.
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I started an online chat and said I wasn't happy with being stuck at 10gb while the 15gb plans got bumped up to 30gb for freeeeeeee.

Then I mentioned thinking about going to Sprint and their 20gb plan for the same price I am paying now.

After this, the online chat specialist had retentions service call me and from there I got the 10->20gb for freeeeeeeeee.
 
kukheart said:
Nice, should I ask for the retention department to get that? 2GB a month is really cramping me.
Click to expand...

That might speed things up. I just went through online chat and asked if there was anything they could do to bump up my 2GB plan. It took several minutes and you might need to nudge them a little, but they did it.

Good luck!
 
not as cut and dry for me, but third time worked like a charm.

1. First rep immediately said NO, then went through the whole spill of trying to make me upgrade and increase my current package.
2. Second rep tried to hold me hostage, and wouldn't transfer me to retentions because I didn't know the security passcode. Then gave me the whole spill about going to 15GB to get the 30GB for price of 15GB blah blah.
3. Third rep was super pleasant and I could tell by her voice I had already hit the jackpot. I explained to her what the second rep claimed and she said that was false..I could speak to any department at any time. I asked for retention, and she said "I am retentions better known as customer relations". Long story short, she assisted me well beyond my first two experiences and a few laughs later now I too have 20GB for the price of the 10GB. A great employee with a positive attitude.

*In each scenario I dialed 611, then 0, then 5.

thanks OP.
 
Worked like a charm!

I told the rep my wife's first comment when she saw the new iphones was "Now I can watch netflix at work!" and I mentioned the Sprint deal. Took 2 minutes.

Thanks OP!
 
Worked fine here too, very friendly. I could hear other calls in the background and everyone was jumping on the same bandwagon, lol.

Thanks OP.
 
Everyone must be calling retentions, I have been on hold for 5 mins!

9:35 -9:45 done!

no credits but I am happy with 20 for 10! YAY TY OP!!!!!!!!!
 
It's crazy how we all once had unlimited and are now so excited about going from 10gb to 20gb. I hope the pendulum is swinging back again to giving us unlimited again someday...
 
noobinator said:
It's crazy how we all once had unlimited and are now so excited about going from 10gb to 20gb. I hope the pendulum is swinging back again to giving us unlimited again someday...
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I really don't believe that will happen. Back when the unlimited plans were offered, most people were still on 3G. Now many more are on LTE and many of those are real huge data consumers. If they offered unlimited again, there would be no incentive to ever switch to wifi where available and there would be a drag on the system/speed with netflix/music downloading.

They may continue to offer promos data double etc and price decreases, but I think the days of unlimited are dead.
 
Thanks for the heads up OP.

Just got off the phone with ATT. Rep gave me
-20gb for 10gb price
-$25 bill credit
-Free microcell
:D
 
Black Magic said:
I just called retentions and went from 2GB to 4GB no charge. I could have went backwards 1GB to 2GB and saved some money as they provided that option. Looks like it covers all mobile share plans. Only retentions can do it and there is no time limit for them to stop providing these hook ups.
Click to expand...

I can confirm this. just got off the phone to help a friend. she now has 4GB for the price of the 2GB plan. asked for a confirmation text which she got.

got a kiss for it as well.......
 
Called retentions got the 10 --> 20 GB deal also.

Lady said this is only going on until the end of the month, so everyone do it while you can!
 
Another success story!!!!! :D:D:D

Called, initially she said we just have a 15 -> 30GB offer. I said that others have called and gotten their 10GB plan upgraded to 20GB at no cost to match Sprint. She said hang on, came back verified my name, cell number and BOOM, done. Showed up instantly on-line at 20480 data!

Thank you, thank you OP and eveyone!
 
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