They are claiming that the offer expired the 23rd... how can something that was NOT announced expire?
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AT&T no longer matching Sprint's 20GB for the price of 10GB promo
- Thread starter Roland Deschain
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Easy. The higher up CSRs (retention) had access to doubling the 10GB plan to 20GB even though it was not advertised. They no longer have access to double that plan even if they wanted to, it is not physically possible anymore, the option does not exist.
I mean, how can you order animal fries at In n Out when they were never announced?
I mean, how can you order animal fries at In n Out when they were never announced?
I miss in n out since I moved back to NC....Double Double Animal style with an Animal Style order of fries...*Homer Simpson drool*
You talking about the 10 to 20 double unpublished, meant just for a few folks who called in and made it to retentions, but got out on all the deal sites until AT&T got hammered with people asking for it?
Yeah, she can't do anything. That plug was pulled a week ago. That deal is dead. Kaput. Shuffled off the mortal coil. Gone to meet its maker. Pining for the Fjords.
Now the 15->30 or higher? You're good to go, that was extended. That's a published deal, so no plug pulling.
My bill updated correctly. I was credited the prorated amount of $15.00 and it is the same balance as I was paying for the 10gb plan. Happy that mine was entered correctly and hasn't changed. Thank you ATT Retentions
nice to hear... there is hope, after all...
My bill updated correctly as well. The plan name on the website is still not showing, but at least the bill reflects the 20GB at $100/mo.
For me, going from 6GB to 10GB with my discount was only $3 dollars more - but now I am getting 20GB for $3 more over the 6GB!
For me, going from 6GB to 10GB with my discount was only $3 dollars more - but now I am getting 20GB for $3 more over the 6GB!
And this is the current mobile screen on the ATT app after I choose "change or modify" my plan.
ATT has made a lot of headway on cleaning up the "appeasement 20gb" offer. Hopefully this screenshot will show that the current plan listed is valid and won't autoswitch to a 40gb plan once my cycle is up in a week.
ATT has made a lot of headway on cleaning up the "appeasement 20gb" offer. Hopefully this screenshot will show that the current plan listed is valid and won't autoswitch to a 40gb plan once my cycle is up in a week.
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I think it says $130 because the plan is $100 for 20GB & then the device access fees of $15 x 2
Correct. I have two lines.
And don't you love how the screenshot shows that I can downgrade to 10gb for the same price as my current 20gb? lol
Lucky you. Look at mines. It's crazy. I don't even have options for the GB plans between 1-10 #
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I'd considered switching to AT&T for this deal. I considered how often I buy devices though. Eventually this promotion will expire and just how difficult will it be to upgrade and keep that data allotment? So I am staying with T-Mobile.
It's difficult either way. If you have any kind of mobile share plan, you get line discounts. If you get a subsidized device, you lose the discount, your bill goes up, and then you're thrown back into a 2 year contract. If you purchase a device at full price up front or use NEXT (installment plan), you keep said line discount. You can always keep the data, just not the discount.
So jealous. Glad all you guys got your plans official tho ! Hopefully these plans will be standard in the near future
Mine is showing as a plan now too But, I tested ordering an iPhone from Apple.com and it is still asking to choose a plan even though I chose upgrade a line and the Next option. It should have given an option to use my current plan. I was hoping that upgrading/ordering wouldn't have to go through retentions now.
But, I tested ordering an iPhone from Apple.com and it is still asking to choose a plan even though I chose upgrade a line and the Next option. It should have given an option to use my current plan. I was hoping that upgrading/ordering wouldn't have to go through retentions now.Attachments
Mine now shows the correct plan too. I called to
Get plan changed on 10/22
Mobile share 20gb plan.
Get plan changed on 10/22
Mobile share 20gb plan.
Can confirm as well, plan is now Mobile Share Value Plan 20GB. Can even switch to other plans without errors.
I've always done installment plans. I guess the reason why I'm worried is because since it's not a contract, they aren't obligated to let me keep the extra data. So when I want to use Next or buy another device outright, they could easily just advise me of a data change right? What's the likelihood of them letting a customer keep all that extra data for the life of the line?
Sorry, I've always had prepaid carriers previously and they change things whenever they want. T-Mobile JUMP! plans are still technically postpaid they told me. So is that the same with AT&T Next?
Same here...everything looks good and fixed on the ATT app. Mobile Share 20GB Value plan. However if I try to order through Apple it says I'm on a $40 Voice Plan. Doesn't reflect that I'm on the 20GB plan. Hopefully this updates as a BIG part of the reason I came back to a consumer plan and dumped my UDP was to be able to order through the Apple site and preorder using Next. I do not want to order through retentions. I still have an active case over upgrading through Apple. Supposed to hear the resolution by Nov 4.