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Carrier AT&T Pre-Order and Dispatch Thread

Jake/iPhoneXdude said:
At&T rep just promised me that I’m going to get my phone tomorrow evening. My shipping info is November 2nd - November 10th and Pre ordered at 9:55 am EST. Still got the promise from the rep. Not getting my hopes too high but hmm..
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I tried to get in touch with a rep but the site just said, "The agent sees the same information that you see." Haha, so I didn't even go any further on the chat.
 
Munyak said:
I tried to get in touch with a rep but the site just said, "The agent sees the same information that you see." Haha, so I didn't even go any further on the chat.
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Since I'm an impatient sh*t I've spoken to many reps and most of them told me that they only see what I see so this guy could've lied just to make me happy but we will see.
 
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I already ordered my phone thru Apple and I’m getting that tomorrow. Around 12:30am 10/27, I ordered one for my uncle. Today I got the tracking number and it’s already in his city scheduled to be delivered tomorrow. It was in preparing shipment status until today when I got the tracking number from UPS. He had 11/3 delivery estimate ever since I made the order. I hope this helps other waiting for an update. If you didn’t get tracking number today then most likely you will not get it tomorrow. Perhaps sometime next week?
 
CallmeBigfat said:
Anyone else's phone still it fort worth? I'm by Chicago.
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Yep n im Chicago to, just not updated
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urbanwoodsman said:
Long story

-10/27 254am Preorder placed on the AT&T website for SG 256 through AT&T Next. Says whatever fees/taxes will be charged to the next bill.
-Received email immediately saying "Thank you for your order! We're working on it!" and included an Installment Agreement PDF attachment
-Checked order status through email link and showed Nov 3rd Delivery date
-YAY, go to bed
-10/27 259pm I receive an email saying "Your order is Pending." "Thank you for your recent order! We're sorry. We couldn't complete your order. Call us at the number below as soon as possible so we can get your order back on track."
-10/27 315pm I called the number. Spoke to 3 different people on and off hold for over an hour. The final lady told me she saw nothing wrong, my order was good to go and I should receive my phone on Friday Nov 3rd
-Checking Status multiple times a day, reading this Macrumors thread and a few similar Reddit threads
-Last night I start seeing people finally get tracking numbers, but not me. Order still "In Progress"
-Today, too busy to call and handle this ******** until 945pm. Pretty much assumed I was not getting my phone tomorrow.
-Hit up AT&T Chat. Type out the whole spiel. My order is still pending and that is "not good." Tells me he can't help and I need to call. Useless.
-Call AT&T at 950pm. I tell the first lady the whole spiel and it disconnects. Call back. Tell another lady everything. Over 45mins I have to give her all the details and she places, I'm assuming, a new order. Dozens of mess ups and her not getting my info correct. Asked me multiple times if my phone number was 111-110-1000(or something along those lines). I keep saying I'm not sure what that number is and it's def not the same phone number I gave her within the first few seconds of calling her. At one point she asks if I would like any accessories like a screen protector. I could get one for $45 today. Why would I BUY anything from them right now. I should be getting stuff for free to make sure I don't cancel my whole account. She sends me an email to "Accept Terms & Conditions." I accepted the terms... and asked for my tracking number. Surely I'll get my phone tomorrow right? She says I'll get a confirmation email with my Order Status. Haven't received the email yet.

So, I still have no confirmation number and no idea when I'm getting my phone.

What a cluster****

Never again. I've always gotten my phone from Apple on launch day. Never using AT&T for pre-orders again.
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Wow u got time
 
My SC 256gb X just hit Memphis! Heading to bed, see you guys in the morning. Good luck to all!
 
Does FedEx have teleporters? My phone departed Indianapolis at 11:23 pm while also being checked in at the sort facility in Richmond at 11:23 pm.
 

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Csp528 said:
Does FedEx have teleporters? My phone departed Indianapolis at 11:23 pm while also being checked in at the sort facility in Richmond at 11:23 pm.
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LOL! That or they did all the delivering but kept it hidden to the public system. If they do have teleporters though they have some explaining to do!
 
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Anyone else get the “personalized” video emailed from AT&T or am I really so special that I’m the only one?
Something so simple, but so nice. Seriously. I enjoyed that video. Haha!
 
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Branmonkey said:
Same... my order is showing as sitting in Fort Worth, Texas for a week... no update. It should be able on its way though. Hoping FedEx updates soon!
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Ive seen this before. No FedEx updates for a high volume launch product. It's moving, but sometimes updates are delayed. Don't be suprised if in 12 hours, it shows a bunch of scans and changes to "out for delivery".
 
Mine left Louisville UPS yesterday afternoon and still no arrival scan anywhere. I’m in NJ. Anyone in the NYC area have a similar result?
 
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