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AT&T Pre-order status iPhone 6 Plus (only)
- Thread starter Love2bLeo
- Start date
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Same. I'm ready to kill UPS. Even after answering their retsrded questions it still won't work. I had them send it via mail but I don't anticipate getting that anytime soon
Well the cancel button is gone on my orders status screen. Might be a good sign.
Lol that's what I was just going to say.
I have a question. Are any of you guys with tracking or dates via premiere?
Mine has disappeared this afternoon as well. No idea if this is of any significance.
Mine is suddenly gone as well...any change is encouraging at this point. We are logging in to the Premier order status page to get this. No tracking date here, though.
MY blue cancel button has disappeared as well
come on
finally some change mine is gone too...no other movement otherwise though. fingers and toes crossed
Sorry about that maybe I was thinking about the five launch.
I looked back at my AT&T email from 9/22/2013 Congratulations your order has shipped it was a iPhone 5s 64 GB space Gray
I'll believe it when I receive it 
Athina : Any order ordered on 9/12 or 9/13 should be receiving their orders on 9/19. Customers are seeing pushed back dates because our system is on a default setting and when the website was getting a lot of orders put in, it automatically pushed the dates back. You should have nothing to worry about and I apologize for the inconvenience.
Josh: Thank you.
Athina : Is there anything else I can assist you with today, Josh?
Josh: No, thats it thanks.
Athina : Any order ordered on 9/12 or 9/13 should be receiving their orders on 9/19. Customers are seeing pushed back dates because our system is on a default setting and when the website was getting a lot of orders put in, it automatically pushed the dates back. You should have nothing to worry about and I apologize for the inconvenience.
Josh: Thank you.
Athina : Is there anything else I can assist you with today, Josh?
Josh: No, thats it thanks.
Having a chat with Athina now...what are the odds?
This should be interesting. Hope she gives you the same information. Please report back once finished.
Me too!
Although mine disappeared while I was on hold with Premiere. When I finally got a representative she said she would be happy to cancel my order for me. I declined.
Customer service..................wow
So I wasn't able to save the actual log of my chat but I spent 1 hr on chat with a representative who was supposedly able to check order status, and after verifying and re verifying my information I was told to call another number to get assistance....... I know they are busy, I know it is a lot to deal with all this but to waste 1 hour of time only to pass the buck to someone else is insane.....
If they cant help with order status they should not be taking chat requests for order status......,
So I wasn't able to save the actual log of my chat but I spent 1 hr on chat with a representative who was supposedly able to check order status, and after verifying and re verifying my information I was told to call another number to get assistance....... I know they are busy, I know it is a lot to deal with all this but to waste 1 hour of time only to pass the buck to someone else is insane.....
If they cant help with order status they should not be taking chat requests for order status......,
According to a live chat representative, as long as you pre-ordered it on the 12th-13th, you'll get it launch day.
Then why the **** is my shipping date November 9th-27th?
Then why the **** is my shipping date November 9th-27th?
this is what i get from the live chat with Athina
Athina : Any order ordered on 9/12 or 9/13 should be receiving their orders on 9/19. Customers are seeing pushed back dates because our system is on a default setting and when the website was getting a lot of orders put in, it automatically pushed the dates back. You should have nothing to worry about and I apologize for the inconvenience.
Binh Nguyen: ohh ok, because today is the 16 already, but i still haven't seen the tracking number and the status to change yet
Binh Nguyen: so i doubt it will get here on the 19th
Athina : With overnight shipping it won't be sent out either tomorrow or the next day.
Athina : Any order ordered on 9/12 or 9/13 should be receiving their orders on 9/19. Customers are seeing pushed back dates because our system is on a default setting and when the website was getting a lot of orders put in, it automatically pushed the dates back. You should have nothing to worry about and I apologize for the inconvenience.
Binh Nguyen: ohh ok, because today is the 16 already, but i still haven't seen the tracking number and the status to change yet
Binh Nguyen: so i doubt it will get here on the 19th
Athina : With overnight shipping it won't be sent out either tomorrow or the next day.
LOL at you people bugging the AT&T reps online.....they know nothing....the iphone 5 launch was the same debacle when I ordered mine....finally got a tracking number and status change to shipping on the day before the actual launch date.....and received it on launch day......they know no more than any of us.....they are just looking at your order and telling you everything you already know....if you don't get a tracking number by thursday afternoon than all of us can go crazy....until than leave these poor minimum wage people alone lol
I got my 5 and my 5s through Apple, I think perhaps even the 4s, but I do remember getting one iPhone through AT&T (and swearing never to do it again) where I didn't know until launch day if I would get it or not, and sure enough it showed up. No tracking #, no email, no status change until the day AFTER launch. I'm not saying that will happen here, I don't dare to hope that much. Just with AT&T, you never know. I do know next year I'll keep refreshing until Apple's site or app allows me to order.