Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
AT&T Pre-order status iPhone 6 Plus (only)
- Thread starter Love2bLeo
- Start date
- Sort by reaction score
You can try your luck just walking in; then you have the option of keeping your unlimited data. I know this because there was another customer standing next to me getting his phone that kept it.
Can someone give me the 877 number? Our company phone guy is being a real pain in the ass and not letting me do any communicating with them. Of course he ordered his phone weeks before everyone else. Real easy to tell everyone else to be patient when he has his in hand.
877 Number.
877-782-8870
I've got the same situation. The only reason I got access to the web status is that I used his office number to back into what my order number is. That's not working on the 877 number for me. It can't find my status.
My corporate guy is a good guy--just too busy for me to justify bugging him.
877-782-8870
I've got the same situation. The only reason I got access to the web status is that I used his office number to back into what my order number is. That's not working on the 877 number for me. It can't find my status.
My corporate guy is a good guy--just too busy for me to justify bugging him.
Last edited:
Yeah, thanks I did try this, twice. And by the time I got there they were sold out. So not just as easy as reserve it online and go to the store to pick it up as other people have made it sound like. You have to call, cancel your order, then reserve it online, and if you are ordering more than 1 phone you have to hope you can go back through the same process again before they sell out. So yeah, not just that easy for everyone.
Looks like still no movement for the 128gb's SG...sigh... and we have one more day left.... and istocknow says no stock anywhere near me, not even two states over....sigh....and people wonder why our society has trust issues.
877-782-8870
I've got the same situation. The only reason I got access to the web status is that I used his office number to back into what my order number is. That's not working on the 877 number for me. It can't find my status.
My corporate guy is a good guy--just too busy for me to justify bugging him.
Consider yourself lucky. Mine is holding the whole thing over my head because I'm slightly anxious to get mine... everyone else got a 16gb, so they've had theirs for weeks. I was hoping to get mine so I'd have something else to keep me occupied during my tonsillectomy recovery. Been back from that for a week and still nothing
877 can't find mine either.
Actually for walk-ins, they bring the phone out first, then you can do what you need to do in regards to cancelling a previous order or whatever. The Apple store reps don't mind waiting.
I guess you may live in an area with only one Apple store in a reasonable distance, which does suck. NYC has 7 Apple stores to choose from, so I guess I'm spoiled in that regard.
This some bull*** I have tried to live chat and it mysteriously doesn't work, and I have tried customer service 6 times out of those 6 times I got a hold of a representative 3 times and each time as soon as I said I had a phone order problem they hang up on me (I have said it millions of different ways and nothing) , I called and emailed the sales person who helped me and nothing...what the hell! Talk about avoiding me!
Yes, they bring it out but by the time I have gotten to the store they were sold out so it's a moot point. And yes, unfortunately Indiana has 1 store, next closest is in Ohio, KY, or Chicago and with a full time job and young child at home I am not capable of driving 2+ hours to another store at this time. I'm just going to wait. My wife is very set on the iphone and I want her to have what she wants. Hopefully it's just a couple of more weeks for us. Hopefully a LOT sooner for those who ordered before me.
Yeah, that does suck. It wasn't bad for me since I work in Manhattan and there are a ton of apple stores in Manhattan as well. Best of luck!
thanks, and truly, thank you for the help. If it was just me I would have a phone by now easily I just want my wife to get what she wants with no issues, she deserves that.
Try 866-267-4510
Press 1 to look up order by order# press2 to look up order by phone# wait for next menu and press0 to speak to an ATT wireless order specialist.
This was the number ATT gave me to try and change my credit card number on my order. (I used a walmart moneycard I don't keep money on normally and wanted to change to my bank card) They said WHOMP WHOMP sorry no way to change it but that "SOMETIMES" they will just add the charge to the bill. However, I have yet to confirm that. I have only seen orders get canceled if there is funding issues.
----------
Trust me when I say that as a wife, we are usually cool waiting for what everyone else in the family gets first. Unless we are talking about princess diva types then good luck with that. lol
Press 1 to look up order by order# press2 to look up order by phone# wait for next menu and press0 to speak to an ATT wireless order specialist.
This was the number ATT gave me to try and change my credit card number on my order. (I used a walmart moneycard I don't keep money on normally and wanted to change to my bank card) They said WHOMP WHOMP sorry no way to change it but that "SOMETIMES" they will just add the charge to the bill. However, I have yet to confirm that. I have only seen orders get canceled if there is funding issues.
----------
Trust me when I say that as a wife, we are usually cool waiting for what everyone else in the family gets first. Unless we are talking about princess diva types then good luck with that. lol
Last edited:
ok I will thank you very much 420!!!No luck I tried pressing 0 and it said that option didn't exist then I pressed 2 put my number in it makes a noise then nothing after that dead silence...I think they blackballed me which is weird considering this is the first day I have contacted AT&T about my order. Thanks again 420 I really appreciate the help! It is so odd.
Last edited:
Yeah shoulda said press 1 to look up by order # or 2 to look up by phone # then wait until NEXT Menu and then press 0
sounds like you made the shitt list fer sure yo
sounds like you made the shitt list fer sure yo
Are you a Premier customer? Just wondering cause if you are, we're basically in the same boat.
Ditto.
Ordered 9/22
SG 128GB 6+
10/30-11/10
Premier - I have to order through ATT and online. Otherwise I'd cancel and try to buy in store.
I'd be flabbergasted if I have a phone by January 1 at this point.
Yeah shoulda said press 1 to look up by order # or 2 to look up by phone # then wait until NEXT Menu and then press 0
sounds like you made the shitt list fer sure yo
Yeah I did all of that and after I pressed 2 and entered my number it made a noise and it went silent and I waited and waited for 3 mins and nothing so yeah. I called 3 more times tried my order number and still the same result. I don't know how I got on the **** list but I did...lol verizon must of told them I call if nothing gets done haha.