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AT&T Pre-order status iPhone 6 Plus (only)
- Thread starter Love2bLeo
- Start date
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Still 3 days until my shipping window even begins. This whole 2 hour battery life on my current phone is really pissing me off. Top it off since my GF got her phone a month ago we're having to watch our data use like a hawk because until my new phone gets here and is activated we can't make any changes to our data plan. Since I was informed if I wanted to change to a higher data plan it would put me back at the end of the line for the phone I'm waiting on.
Pretty much all the 11/09 to 11/27 are shipping.... Though they're the one with the earlier order dates...
Still waiting on mine... almost the end of the second day of my shipping window (11/5-11/14)
Still waiting on mine... almost the end of the second day of my shipping window (11/5-11/14)
I feel your pain especially cause we have the exact same order info. The guy at the at&t store told me many people where having their shipping dates pushed back. By any chance what phone are you using right now? Because that is what helped me to get away with the guy keeping an eye on the order for me. Also since my 3g contract expires and the 4g takes effect maybe they are thinking next week we get our phones? I don't know I hope that dude who emailed you gets back to you. I too am very frustrated. Good luck to you!
I'm using a 5C...I know I shouldn't be complaining. But the thing has been shutting itself off continuously and has the battery life of like 1/2 an hour. I did email the CEO of ATT today and got a call and voicemail from a gentleman in their Appeals Office who told me he'd be looking into it personally and getting back with me. Never heard back so I'll be calling the direct number he gave me tomorrow. He better brace himself.....
I'm using a 5C...I know I shouldn't be complaining. But the thing has been shutting itself off continuously and has the battery life of like 1/2 an hour. I did email the CEO of ATT today and got a call and voicemail from a gentleman in their Appeals Office who told me he'd be looking into it personally and getting back with me. Never heard back so I'll be calling the direct number he gave me tomorrow. He better brace himself.....
Oh ok never mind then. No worries I totally get it, I had a 5 and it was giving me all kinds of problems before I traded it in and my made me do it right then and there. Wow, you do it man you give them hell. For all of us!
Hell hath no fury like a woman scorned...
And, AT&T hath scorned me. LOL.
Amen to that! Especially when our technology is involved, and PMSing too that's woman scorn squared haha. Lol I still don't know how I have maintained my patience for the most part through this. Lol
I'm chatting with a rep right now online and I have a feeling he's tiring quickly of my antics. Just getting started, buddy. Suck it up.
I'm chatting with a rep right now online and I have a feeling he's tiring quickly of my antics. Just getting started, buddy. Suck it up.
Go gingersnap go!!! I just saw some Texas apple stores get some 128gbs sg so hopefully soon!!
My conversation with the CSR online just now:
AT&T sales representatives are happy to assist you with your questions.
AT&T sales representatives will not have access to your personal account. This service is provided to you under AT&Ts Terms and Conditions and Privacy Policy.
You are now chatting with Joel T., an AT&T sales representative.
Joel T.: Welcome to AT&T online Sales support. How may I help you with placing your order today?
Gingersnap3813: Well, I've actually already placed my order its the status of it I'm concerned about. I was told it would ship within 10/29-11/07 and haven't received any updates. I've been disconnected from several times via chat and phone. I finally emailed the CEO and they returned my call but had no updates. I'm wondering if my phone is going to ship before tomorrow when I was told it would.
Joel T.: If the device is supposed to ship tomorrow Diana, then I would assume that will be the date it should be shipped
Gingersnap3813: What do I do if the shipping window passes and nothing happens?
Joel T.: call 888 333 6651 to track your order
Joel T.: Or come back on here to talk to a customer care rep directly as they have access to your account and should be able to tell you what your order status is
Gingersnap3813: Well I do that and it just tells me backordered backordered backordered and apparently no one at ATT can answer any questions regarding the issues at hand. They seem to just want customers to talk to an automated system. I ordered on 9/21 and it is 11/7
Gingersnap3813: does anyone know whats going on with the orders for the iphones there?
Joel T.: Well for the iphone 6 plus' they currently do have a backorder on them as they are in high demand and we had an overload of devices being sold in store and online
Joel T.: so it has taken some extra time to receive these devices back in stock for online shipping
Gingersnap3813: So those of us that ordered 9/21 are kind of just left hanging then....yet iPhone 6's are being given to every OTHER carrier and store that sells cell phones but ATT. Ok. Thank you for your time I'll contact the CEO's office again tomorrow.
AT&T sales representatives are happy to assist you with your questions.
AT&T sales representatives will not have access to your personal account. This service is provided to you under AT&Ts Terms and Conditions and Privacy Policy.
You are now chatting with Joel T., an AT&T sales representative.
Joel T.: Welcome to AT&T online Sales support. How may I help you with placing your order today?
Gingersnap3813: Well, I've actually already placed my order its the status of it I'm concerned about. I was told it would ship within 10/29-11/07 and haven't received any updates. I've been disconnected from several times via chat and phone. I finally emailed the CEO and they returned my call but had no updates. I'm wondering if my phone is going to ship before tomorrow when I was told it would.
Joel T.: If the device is supposed to ship tomorrow Diana, then I would assume that will be the date it should be shipped
Gingersnap3813: What do I do if the shipping window passes and nothing happens?
Joel T.: call 888 333 6651 to track your order
Joel T.: Or come back on here to talk to a customer care rep directly as they have access to your account and should be able to tell you what your order status is
Gingersnap3813: Well I do that and it just tells me backordered backordered backordered and apparently no one at ATT can answer any questions regarding the issues at hand. They seem to just want customers to talk to an automated system. I ordered on 9/21 and it is 11/7
Gingersnap3813: does anyone know whats going on with the orders for the iphones there?
Joel T.: Well for the iphone 6 plus' they currently do have a backorder on them as they are in high demand and we had an overload of devices being sold in store and online
Joel T.: so it has taken some extra time to receive these devices back in stock for online shipping
Gingersnap3813: So those of us that ordered 9/21 are kind of just left hanging then....yet iPhone 6's are being given to every OTHER carrier and store that sells cell phones but ATT. Ok. Thank you for your time I'll contact the CEO's office again tomorrow.
Wow at least you got through everyone hung up on me and my chat mysteriously doesn't work. Good for you, don't give up I know I am not that's why I went directly to the store so that way they see what's wrong and I can physically have a manager escalate the case if need be. Well I hope our luck will change. The 128gbs sgs are slowly popping up again.
So it's true that the Apple Store cannot do anything for us AT&T Premier customers? That means we have no choice but to wait it out for our orders? Am I reading this correctly? This is absolutely ridiculous. I'm so over this. I ordered my iPhone 6 Plus 128GB Gold on Sep 12th and my ESD has now moved from November to Christmas. We go from 2 months to 3 months now. Great. SMDH!
I know it will be but it is so frustrating seeing everyone else with their phones who ordered way after me, especially like a month after. Grrrrr. LOL I'll get over it, I know. I was ok until I came back to this forum. I kept getting emails so I came to read and this just added to my frustration, not to mention my friends posting and tagging me on Facebook about it as well.
So it's true that the Apple Store cannot do anything for us AT&T Premier customers? That means we have no choice but to wait it out for our orders? Am I reading this correctly? This is absolutely ridiculous. I'm so over this. I ordered my iPhone 6 Plus 128GB Gold on Sep 12th and my ESD has now moved from November to Christmas. We go from 2 months to 3 months now. Great. SMDH!
I think the original poster was a Premier business customer. I'm a regular Premier customer. I walked into the Apple Store here the other day and walked out in 20 minutes with a 64gb 6 plus. I cancelled my pending order with ATT and Apple jumped right in. No hiccups or problems for me. Maybe it's different for business versus personal?
At any rate, if you're just a personal Premier person and you have access to an Apple Store, go there. They will help you, I promise. Keep us updated on what you do!
Good morning!
My credit card has been charged!!! I could not believe my eyes!!! Maybe it will actually ship on this last day of the window!!
Silver 64 GB
Ordered 9/20
Shipping window; 10/29-11/7
The 877 number has also changed to "being processed".
My credit card has been charged!!! I could not believe my eyes!!! Maybe it will actually ship on this last day of the window!!
Silver 64 GB
Ordered 9/20
Shipping window; 10/29-11/7
The 877 number has also changed to "being processed".
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