This IS a serious answer DO NOT CANCEL NEXT UPGRADE ORDERS
You don't want to take me seriously? good luck with that dude<<<
Research "upgrade eligibility not reverting back after canceled order" If you don't believe me...
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AT&T Pre-order status iPhone 6 Plus (only)
- Thread starter Love2bLeo
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This IS a serious answer DO NOT CANCEL NEXT UPGRADE ORDERS
You don't want to take me seriously? good luck with that dude<<<
Research "upgrade eligibility not reverting back after canceled order" If you don't believe me...
So, friends guess what??? yup, no phones. UGH
I went to Apple today they reserved me 2 128 silver+s until the end of the day 9PM
So I call ATT and I say
'DON'T CANCEL MY ORDERS until you tell me my elgibility will be restored right away"
So he says I 100% assure you your elgibility will be restored right away. 2 minutes after canceling he says "UH OH, you had a NEXT plan in the last 12 months so it takes 24-72 hours to restore"
DUUUUUUUUUDE, I never had a NEXT plan I am rocking the 4S right now since 2011. NEVER HAD A NEXT PLAN!!!!!
So cue the manager "sorry ma'am nothing I can do here is 25BUX for your INCONVENIENCE"
I said duuuude you are paying my bill. He says nope./
so, I go back to Apple and ask them to hold the phones, he says OK but only until tomorrow at 9
so, what are the chances he actually held the phones?
what are the chances my elgibility will be restored on a Saturday 24 hours from today 5PM????
SO UNBELIEVABLY PISSEDOFF RIGHT NOW
This is ridiculous! The AT&T CSR have the ability to restore your eligibility right away. When I canceled my order with AT&T the CSR had my eligibility restored before we hung up the phone and I was on the next plan. There is no reason why they couldn't restore yours right away. There is no consistency with the way things are done with AT&T, except for of course the delay in ordered, thats pretty consistent.
The "answer" they tell me is if you cancel TWO next orders in a 12 month period (me and my husband's phone) it will flag your account and send you off to PURGATORY with NO FIX. I NEVER had a NEXT order in my life until 9/30.
Not a single manager supervisor or "Back room team" member has an answer so... yay lucky me
Not a single manager supervisor or "Back room team" member has an answer so... yay lucky me
Yeah, sounds like you're a personal Premier person. I get a discount because of my employer as well, but I pay for everything. The fine folks in the Apple Store ask "business or personal?" so that makes me think there are different protocols for both.
At any rate, everything worked flawlessly with me. I was out of pocket almost $51.00, which is the taxes (in my area) on the retail price of the 64gb 6plus. I did the NEXT18 plan, which will add like $31 and some change to my monthly ATT bill. I was assured that all other fees, discount, etc is unchanged. We'll see when I get my bill.
The only downside is losing the $200 ATT credit for the trade in of my 5. But when I get time I'm gonna call/run across the street to the ATT store to see if I can still get it due to the hassle. Good luck!
They are calling it a "system error" and say it is no fault of my own. I told them straight up I am NOT paying for phones that I don't even have so they can suck my next bill>>>>>+++
anyhoozles, kept calling hit up every manager and supervisor until durrr they realize this is a serious glitch and problem that no one can fix. I was given a special phone number where they confirmed several lies I was told like the escalation team works weekends-false. Nothing I can do until Monday so keep those orders peeps!
anyhoozles, kept calling hit up every manager and supervisor until durrr they realize this is a serious glitch and problem that no one can fix. I was given a special phone number where they confirmed several lies I was told like the escalation team works weekends-false. Nothing I can do until Monday so keep those orders peeps!
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My order was canceled by ATT two weeks ago. My cc was compromised and the taxes did not go through. I ordered 2 6+ phones a 64 and a 128 on 9/12. The 64 arrived on 9/25 and the taxes were not charged until the phone was activated. The 128 was cancelled by ATT on 10/24. I was doing the next plan on both. I called ATT and they had no clue. I went online to Apple we had a phone line that was eligible for an upgrade. They had a 64+ I reserved it and made a 4 hour round trip after working all day to pick it up. I keep checking the thread and it is unbelievable how ATT has handled everything. hope everyone get their phones soon.
I canceled my order with ATT and used IStockNow and called my apple retailer since it showed they had it stock and I got my phone and it's waiting for me with my name on it. gold 6+ 128 Gb. Trust me this is easier call your nearest shop if they have it in stock and pick it up there, literally should have done this back in OCT
I think only the 128gb models are backordered... 64gb should get it on the last day of shipping window(?)
Gingersnap, mine has not shipped either. I have my heart set on the sg, 128 and I am willing to wait. There is only one Apple Store in cincinnati, and if they ever get the sg 128 it's gone in a blink of an eye. I just hope it won't be much longer.
Maybe Apple is recalling the stock of the iPhone 6+ 128gb.... So they can replace the memory on it to MLC...
I did think of that too, and that's why it's delayed, and I'm good with that, but the apple stores would not have stock either. I'm wondering if the supplier that makes the phone shells can't keep keep up with demand on the sg.
There is no evidence at the moment that the TLC rumor is true. If true, it would affect all 128gb 6 & 6+ models. This morning, stock trackers are showing stocks of 128gb 6 & 6+ phones across the US. Many stores will not have all carriers and all colors. But just about every store has some 128gb models.
If the rumor is true, this stock should start disappearing.
The "answer" they tell me is if you cancel TWO next orders in a 12 month period (me and my husband's phone) it will flag your account and send you off to PURGATORY with NO FIX. I NEVER had a NEXT order in my life until 9/30.
Not a single manager supervisor or "Back room team" member has an answer so... yay lucky me
That is complete trash. Wow
At this point I don't care about the color. I just want a 128 GB 6 +. There are just literally none around me.
Patience, folks, patience.
These two pieces of concrete data seem to suggest that (aside from cancellations, reorders, and/or animosity at the system leading to excessive cranial pressure) orders are being completed and shipping one day after the window.
Time for the upset among us to relax and have a beer (or green tea if so inclined) and enjoy the weekend. Life is to short to grow angered about not getting the thing you want at the moment you want it. Besides, the newness of the desired device will wear off in a matter of days and it will be like three months ago when you didn't even know what 6+ was called, much less what it looked like.
Have mercy on the representatives at the company you now despise, they are just trying to do their jobs, as i am sure you do at your place of work. Would you enjoy the shoe on your foot, being chided for not giving the customer what they want and having no way to satiate their desire?
6+ 64 SG
ordered 9/22
ship window 10/30 - 11/10
today - pending/preparing
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Well it's the day after my shipping window passed and nothing. So that shot that theory to hell.
Today still has numerous hours remaining. Today is saturday.
Remember: not every business operates 24/7.
Many parties are involved in getting you your phone. So, there are many parties you are expecting to operate on the 24/7 schedule?
Does every business you encounter operate 24/7?
Conversely you could forget everything you see everyday and demand the sky to open up and rain iPhones to rain down upon you.
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