AT&T Pre-order status iPhone 6 Plus (only)

[klepp0906]

I ordered mine 24 mins after launch and am getting boned.

My point exactly. They may have a system but fcfs isn't it. I'm basically livid. We all preordered based on criteria and promises of which basically none are being met. It's similar to a violation of contract so to speak. Such things are a foundation of good business.

And the best part is they don't even make a statement about it.. That's the kicker

 

[noslenam]

Ok now I'm starting to get pissed at ATT. iPhone 6+ SG ordered premier at 11:46 on the 11th. I have herd and seen very little from ATT. It really is discouraging seeing so many that ordered hours after and have received tracking. Never again will I deal with ATT I'm tempted if I don't receive any tracking by tomorrow early am to go to the local ATT store walk to the front of the line and wait I'm sure that would go over well

Woke up to the email. Thank you for your order it's still shipping 10/2 - 10/13. It has been showing the same thing since the 12th at 12:02 when I received my thank you for your recent order email. My account was pending charges for the first few days it then fell off and haven't seen anything positive since the 12th with my order confirmation.

ATT has sure dropped the ball on this preorder.
Unhappy and I satisfied att customer.

 

[Elzeta13]

So i signed up just to put my two cents...


Ordered my phone at approx 1:30 am pacific coast time due to the system being down for ATT at 12am

Got an email at approx 2:40ish am that same night thanking me for my purchase and was giving a 14-21 day window. (10/19-10/31) window i believe.

That got moved the same day in the morning to 10/2-10-13)

It has been there ever since with no movement. I have yet to receive any email from ATT at all like everyone else is getting.

I am a premier account

It is all a waiting game now.

I ordered a IP6 + 128 Silver

 

[klepp0906]

Looks like four more planes of iPhones are headed our way:

https://flightaware.com/live/iphone

I think I did the math the other day and it was roughly 200k iPhones per load. Normally this would make you feel better - but last nights to Kentucky or whatever certainly did nothing.

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Looks like four more planes of iPhones are headed our way:

https://flightaware.com/live/iphone

Ty for the data though

 

[Superx520]

It's about time for them to start assigning phones from those 5 planes. Come on shipping info.

 

[FanGirl77]

I think 2 lbs is safe to say ur getting both. My 6 shows 1.2 lbs and no sign of 6+
Good luck

my FedEx package says 2lb and I only ordered 1 iPhone 6+

 

[klepp0906]

We preorder in the hopes of getting it at the launch date. I've never gone into a preorder situation whether it be for a phone or game system thinking I was guaranteed my new toy. The odds are only better, not guaranteed in my opinion.

Not sure who u deal with then. Need to check your standards lol. Our odds seem no better, in some cases WORSE than not pre ordering. C'mon.

Ironically I've walked into a store and asked for a item thereafter being asked by the salesman if I pre ordered. When I said no, they sent me packing.

They account for every item with an order. They had stock but they were reserved for pre orders. Thus is how it works.

 

[msegina613]

So I was trying to think about the logistics on how all these pre-orders are handled at AT&T.

When you go to a store and buy a new phone it takes them literally 10 -20 minutes to pull up your account, scan your phone, scan new sim card, put in the sim, and activate the phone.

Now remove the activation and add in the time to package and print a shipping label. Even if they streamline the process it takes some time.

Now apple probably gives them an estimate of how many phones they will be receiving, but until the plane is packed, unpacked, and delivered AT&T probably doesn’t know how many they are going to get.

Then to take the time to match up each phone to an account prior to allocating each phone to an account would add a massive amount of time to the processes.

So I think they have an idea of how many phones their getting which they use to generate the shipping estimates. Now after that, till the computer supplies your account to personal (based on order the preorder was processed) who is adding the phone and sim to your account, puts the sim in the phone, and packaging the box they have no idea who getting a phone or not.

Any other way would just add a massive amount of time to the process. This has to be done for hundreds of thousands of phones, it takes time.

Now apple does this to create buzz, they could have announced it on the 12th with a release date of say October 10th and preorders on the October3rd. This would have given them almost a month to get the phones to the US, into the carrier’s warehouses and inventory. Then as the pre-orders happened they could immediately tie IEMI numbers to each order. This would allow them to know exactly who was or was not getting them on launch day.

 

[Bazilemac]

I think I did the math the other day and it was roughly 200k iPhones per load. Normally this would make you feel better - but last nights to Kentucky or whatever certainly did nothing.

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Ty for the data though

how do we know these aren't going to the Apple stores?

 

[klepp0906]

I still think we will see a rush of UPS tracking numbers today. Per the link posted earlier, 5 planes flew into Louisville with iPhones last night.

Also, it seemed like most tracking numbers yesterday were from FedEx in Ft. Worth.

Time for UPS to step up!!

Time for att to be working 24 hour days until we all have our phones. I find it hilarious they close their doors at the end of the day and everyone goes home and goes to bed. This is a multi billion dollar a year company with a very unhappy customer base during it's highest profile launch annually.

Att I salute you.

 

[Kingzope]

It's about time for them to start assigning phones from those 5 planes. Come on shipping info.

Someone said yesterday that there are 180k phones in a plane estimated. So that's roughly 900k more phones. We know there were 4mil preorders on day one. They must've came close to that number. Could be a good sign. Or it could just mean that have an abundance of 4.7 phones.

 

[klepp0906]

Not really. I have no qualms about walking at this point. I already pay more for AT&T than I would with other carriers. I can wait for the S model and switch carriers if it comes to that.

Now what people COULD do is start fighting AT&T on that 40 dollar BS upgrade fee. Make sure AT&T realizes there are consequences for screwing people over.

People need to do something. That's for sure. I have to assume att has some kind of twitter or community rep that does their PR. I just need to know how to get in contact with said individual. We got the ammo, we just need the target.

 

[Deguello]

to get a place in line!

Apparently that's not how it's working, either.

 

[joselc23]

Congrats on your phone delivery. I was wondering the same thing as I have a similar order as you. My wife's phone as been shipped via FedEx with 2 lbs as the weight. I wonder if when you ordered you received the same web order ID (I had the same for both my phones).

Thank You! Looks like I have different order ID numbers

 

[thisdj78]

Image

To his credit, he actually posted tracking and confirmation screenshots before the drama, he wasn't trolling.

 

[VidPro]

Not sure who u deal with then. Need to check your standards lol. Our odds seem no better, in some cases WORSE than not pre ordering. C'mon.

Ironically I've walked into a store and asked for a item thereafter being asked by the salesman if I pre ordered. When I said no, they sent me packing.

They account for every item with an order. They had stock but they were reserved for pre orders. Thus is how it works.

I'm not saying there is no weirdness in the preorder business over at AT&T. I even understand the annoyance and anger some people are feeling about their situation but a preorder does not guarantee a unit on the day of launch.

 

[klepp0906]

There's been a few mention that your geographical location is potentially determining tracking info and shipping confirmation.

If it helps, I live in TN and haven't received that info for my 6+ preorder.

Perhaps this should have been added as criterion to the data on google docs. Would be another variable we could compare that could be potentially helpful.

 

[lukebrodyg]

my FedEx package says 2lb and I only ordered 1 iPhone 6+

Same here. My wife's iPhone 6 is shipped but is reading 2lbs. Hopefully my 6+ is with it!!!

 

[cyberghos]

So the moral of the story is if you whine and complain you get what you want?

No, the moral of the story is to take advantage of what they care- they want to keep me. They've never have to deal with me on anything from late payment to complaining about service or anything at all. Plus I have 5 lines and don't upgrade often till I need a phone. They make money on me and don't want to lose me which I know. I lied to them about my phone being broken though.

 

[aimeea]

I still think we will see a rush of UPS tracking numbers today. Per the link posted earlier, 5 planes flew into Louisville with iPhones last night.

Also, it seemed like most tracking numbers yesterday were from FedEx in Ft. Worth.

Time for UPS to step up!!

That's what I'm hoping for I am trying to stay on the positive boat. I still haven't received the email from AT&T with the repeated order confirmation. Hoping that might be a positive. I just don't know there is no communication from AT&T

 

[Nanotyrns]

Time for att to be working 24 hour days until we all have our phones. I find it hilarious they close their doors at the end of the day and everyone goes home and goes to bed. This is a multi billion dollar a year company with a very unhappy customer base during it's highest profile launch annually.

Att I salute you.

I would be that the poor souls feeding our iPhone addiction are up all night and experience that magic moment ...

"Ok! Last one! WOOHOO! They're all in boxes and scanned and ready t-- what? UPS 109 from Anchorage just landed? WHAT? AND ANOTHER FRAKKING PLANE FROM CHINA IS INBOUND?!?!! WHEN DO I GET TO GO HOME?!?!"

 

[lukebrodyg]

Thank You! Looks like I have different order ID numbers

I have two order ID#s too but the package is listed as 2lbs.

Could be something, could be nothing.

 

[Kingfisher1]

Ok people.. Calm down, It's a phone, there are a lot more important things in life.

1st. Just because you preorder something doesn't always mean you are going to get it on the first day of availability, so stop acting like you deserve it just for waking up early.

2nd. They are most likely shipping out in order depending on where you live.

3rd. Honestly, you are going to get the phone and feel cool for 5 minutes until you realize it's the same as your iphone 5 or 5s just a bigger screen.. You all will be ok if you don't get tomorrow.

I won't be ok if I don't get it tomorrow. I fried my 5s battery by using a frayed charging cable so now the charge lasts about an hour if I don't use it and it stays in my pocket or approx ~30 mins if I use it to text or do light internet browsing.

I can't text my friends, family, or girlfriend if I'm not home, sitting next to an outlet and I can't check my emails for any memos from my bosses, etc. Anyways, not good.

 

[ipodlover77]

LOL at everyone having a hissyfit because they won't be receiving their phones tomorrow.

With that being said, I received an email this morning saying that my Oct date stands. This is a positive because I wanted to call in to try to get my upgrade fee waived.

Oh yeah, I ordered 5 minutes before preorder. Getting upset won't change anything. It won't make your phone miraculously arrive any quicker.

 

[klepp0906]

I'm just saying I've never seen people freak out like little 2-3 year olds over a phone.. I want the phone on Friday too, but man reading through people's posts makes me wonder what the world has come to.

It's not JUST A PHONE. If this was a Motorola Razor or a nextel PTT - I don't think their would be a thread. Actually their wouldn't be a press event, a pre order option, much less 4 million buyers period.

Moot point.