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AT&T Pre-order status
- Thread starter logun08
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Just returned from Costco. He said to get in line outside the store prior to opening (obviously) and tickets would be handed out. He also said he expected no more than 20 "units" 
. And he didn't expect a long line.
. And he didn't expect a long line.mine has been fluctuating between both of them since friday. i went to lunch it was on preparing. came back and now its pending lol. im over it. lmk when it says shipped
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exactly. im too lazy to bother to call anyway.
Just returned from Costco. He said to get in line outside the store prior to opening (obviously) and tickets would be handed out. He also said he expected no more than 20 "units"
sounds about right. my local att store said they are getting about 50 at most (its the big att store in the area also)
they had about 30 when the 5 released. short line as well.
Just returned from Costco. He said to get in line outside the store prior to opening (obviously) and tickets would be handed out. He also said he expected no more than 20 "units"
One for each model with 2 extra
Just checked our order status...through our existing log-in with AT&T...and apparently - it's blank - totally blank. Shows WHAT we ordered - but the status, dates, etc. - all blank. Womp womp!
Keep in mind that these numbers are split between 6 different models. (3 versions of each) So they might have a dozen white 16gb 6, but no white 128gb 6+.
hopefully overnight and early delivery
Apple mandates the carrier hold the phone until the official release date.
thats exactly how it was. the store i went to didnt even receive white in anything less than 32gb in that whole lot. mostly black 16gb.
im sure its going to be the same this time around.
I've never had a cancel button...what does that mean??
My information:
Ordered two iPhone + (gold and silver)
39 mins after open (gold) 1hr 6 mins after open (silver)
Silver Delivery changes: 14-21 days (email conf) -> 11/9-11/27 (stayed the same)
Gold Delivery changes: 14-21 days (email conf) -> 11/9-11/27 -> 10/2 -10/13 (hasn't changed)
No My choice dates yet/ no transaction number either
Current status: Website: preparing to ship; Text: Processes order XXX and it has been sent to our warehouse for shipment.
Still hoping for a this week delivery considering I ordered my gold one in less than 40 mins.
it means your order didn't go thru premier meaning that you don't have a corporate discount or a corporate account. In essence NOTHING
Cancel button also disappeared. 6+ 64gb gray. 10/2-10/13. Not sure if it's good or bad haha
Same thing just happened to me, my cancel button disappeared from premier. Although, I didn't get any email this morning. But I guess not being able to cancel is a good thing, might mean that it's about to ship.
Or they are tired of all the people getting inpatient and hitting that button then reordering hoping for better news hah either or.
I posted earlier but I'll recap with an unfortunate update on my end:
I purchased a 128 GB, Space Gray, iPhone 6 at 4:09 AM on Fri on the ATT site. At about 10 AM I got a confirmation email finally indicating my phone would arrive "on or around 9/19" and that it's been reserved. Since my purchase, however, I'e had only a $1 on my card and my order status on ATT's site keeps saying "pending confirmation" for the ship date. Given that this was different from what others on here were saying I was worried that there may been an issue with my order going thru. I then found out about the UPS trick to find tracking and I got excited last night when I found some info on a package that I would be getting today, but it turned out that was the case I ordered from apple's site. :-(
So today, I talked to my credit card company to see if there was any issue with the my order on their end and they said that everything was fine and that the $1 hold indicated that. The rep suspected that once the phone shipped I would be charged in full. Still then (I probably stupidly) called ATT and got a rep on the line finally who told me that on his end there was an issue with my order and he resubmitted it to my card and I was then charged in full. He implied this may have set me back in the "queue" for the phone and I got pissed, especially because I gave him no new info about my card and if there was truly some issue why had no one contacted me? I had to reach out to them. He then backtracked and said to await a confirmation email on shipping.
Now I checked my order status and I have the dreaded 10/15-11/4 ship time (vs. no dates before). If this is accurate I'm going to be royally pissed. I might cancel the purchase and finally bounce from ATT to Verizon (which may actually be better for me, for work purposes anyways - screw the unlimited data) just for the sheer principle of this atrocious customer service.
Anyways I guess we'll see....
I purchased a 128 GB, Space Gray, iPhone 6 at 4:09 AM on Fri on the ATT site. At about 10 AM I got a confirmation email finally indicating my phone would arrive "on or around 9/19" and that it's been reserved. Since my purchase, however, I'e had only a $1 on my card and my order status on ATT's site keeps saying "pending confirmation" for the ship date. Given that this was different from what others on here were saying I was worried that there may been an issue with my order going thru. I then found out about the UPS trick to find tracking and I got excited last night when I found some info on a package that I would be getting today, but it turned out that was the case I ordered from apple's site. :-(
So today, I talked to my credit card company to see if there was any issue with the my order on their end and they said that everything was fine and that the $1 hold indicated that. The rep suspected that once the phone shipped I would be charged in full. Still then (I probably stupidly) called ATT and got a rep on the line finally who told me that on his end there was an issue with my order and he resubmitted it to my card and I was then charged in full. He implied this may have set me back in the "queue" for the phone and I got pissed, especially because I gave him no new info about my card and if there was truly some issue why had no one contacted me? I had to reach out to them. He then backtracked and said to await a confirmation email on shipping.
Now I checked my order status and I have the dreaded 10/15-11/4 ship time (vs. no dates before). If this is accurate I'm going to be royally pissed. I might cancel the purchase and finally bounce from ATT to Verizon (which may actually be better for me, for work purposes anyways - screw the unlimited data) just for the sheer principle of this atrocious customer service.
Anyways I guess we'll see....
I posted earlier but I'll recap with an unfortunate update on my end:
I purchased a 128 GB, Space Gray, iPhone 6 at 4:09 AM on Fri on the ATT site. At about 10 AM I got a confirmation email finally indicating my phone would arrive "on or around 9/19" and that it's been reserved. Since my purchase, however, I'e had only a $1 on my card and my order status on ATT's site keeps saying "pending confirmation" for the ship date. Given that this was different from what others on here were saying I was worried that there may been an issue with my order going thru. I then found out about the UPS trick to find tracking and I got excited last night when I found some info on a package that I would be getting today, but it turned out that was the case I ordered from apple's site. :-(
So today, I talked to my credit card company to see if there was any issue with the my order on their end and they said that everything was fine and that the $1 hold indicated that. The rep suspected that once the phone shipped I would be charged in full. Still then (I probably stupidly) called ATT and got a rep on the line finally who told me that on his end there was an issue with my order and he resubmitted it to my card and I was then charged in full. He implied this may have set me back in the "queue" for the phone and I got pissed, especially because I gave him no new info about my card and if there was truly some issue why had no one contacted me? I had to reach out to them. He then backtracked and said to await a confirmation email on shipping.
Now I checked my order status and I have the dreaded 10/15-11/4 ship time. If this is accurate I'm going to be royally pissed. I might cancel the purchase and finally bounce from ATT to Verizon (which may actually be better for me, for work purposes anyways - screw the unlimited data) just for the sheer principle of this atrocious customer service.
Anyways I guess we'll see....
Yeah, after my last conversation with a AT&T customer care rep on Sunday I'm not calling back until I get my phone. She almost canceled my order
on accident.----------
Yup, my cancel button just disappeared in the past hour.
Yeah, after my last conversation with a AT&T customer care rep on Sunday I'm not calling back until I get my phone. She almost canceled my order
Ugh. Seriously they are so stupid. I was simply calling to confirm what my credit card person said. For all I know that could have been it all along and now this moron screwed things up. I was getting antsy and curious about this because I saw others getting estimated ship dates and mine was "pending confirmation." Confirmation of what? Made me worry about an issue between ATT and my card. Now who knows
Yeah, after my last conversation with a AT&T customer care rep on Sunday I'm not calling back until I get my phone. She almost canceled my order
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Yup, my cancel button just disappeared in the past hour.
lol could you imagine if reps were out here cancelling and resubmitting orders, hence the multiple 1 dollar charges and changing of dates?
lol trying to move theirs up in the queue?
Posted this earlier. I believe this is the email you get when you buy a new phone. Correct me if I am wrong but I believe you get this after new IMEI and sim are attached to your account and the upgrade process is complete. Searched through my emails and see all my old ones for all my devices. I got two of these emails this am, I ordered two iPhone 6 Plus's ten minutes before midnight launch.
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Mine is a "1012." I don't have a cancel either but I don't know what that means in this setting.