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AT&T Pre-order status
- Thread starter logun08
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I cancelled yesterday as well.
This was my 2nd cancellation with AT&T as well. Initially placed order for 2 6's on day of pre-order. Silver and gold 64gb. Got frustrated cancelled and went in store and replaced. Ended up with same shipment windows which one of them ended yesterday and it got pushed back another 2 weeks. Called an cancelled and 15min after I cancel and get email I get my FIRST email from AT&T in a month saying my order is pushed back. AT&T has no idea what they're doing right now.
All points aside I check my local apple store at 8a am they had a 64gb silver plus (didn't want plus) that is now waiting for my pickup at the store. Will be ordering my wife's 64gb gold I store at apple today.
AT&T is lucky I'm most interested in their hotspot and ability to use phone and data at same time cause their customer service BLOWS more than a whale.
I'll keep everyone posted on how quick I get the apple shipment but good luck to all!
This was my 2nd cancellation with AT&T as well. Initially placed order for 2 6's on day of pre-order. Silver and gold 64gb. Got frustrated cancelled and went in store and replaced. Ended up with same shipment windows which one of them ended yesterday and it got pushed back another 2 weeks. Called an cancelled and 15min after I cancel and get email I get my FIRST email from AT&T in a month saying my order is pushed back. AT&T has no idea what they're doing right now.
All points aside I check my local apple store at 8a am they had a 64gb silver plus (didn't want plus) that is now waiting for my pickup at the store. Will be ordering my wife's 64gb gold I store at apple today.
AT&T is lucky I'm most interested in their hotspot and ability to use phone and data at same time cause their customer service BLOWS more than a whale.
I'll keep everyone posted on how quick I get the apple shipment but good luck to all!
You know Verizon has VoLTE now, right? AT&T isn't the only Voice + Data carrier anymore.
called the 877 number this morning and asked why I haven't received any updates since my credit card was charged yesterday. the agent I spoke with said no changes seen as of now, i still have the 11/9-11/27 window. agent filled out an escalatin ticket for me. keeping my fingers crossed.
Updating my situation for everyone.
Ordered 128gb silver 6+ on Release Friday - Expected delivery in the November window.
Got sick of waiting, canceled in the ATT store yesterday and ordered 128gb silver 6 - was in stock for delivery and is already on the way, should be here tomorrow.
Ordered 128gb silver 6+ on Release Friday - Expected delivery in the November window.
Got sick of waiting, canceled in the ATT store yesterday and ordered 128gb silver 6 - was in stock for delivery and is already on the way, should be here tomorrow.
called the 877 number this morning and asked why I haven't received any updates since my credit card was charged yesterday. the agent I spoke with said no changes seen as of now, i still have the 11/9-11/27 window. agent filled out an escalatin ticket for me. keeping my fingers crossed.
BTW AT&T Premier 1016 group
Looks like it's coming towards the end of the road for me. To those who are thinking about canceling your orders hold out for at least another week or or two. I JUST CHECKED AND MY PHONE SHIPPED YESTERDAY. I ordered on 9/25 6+ SG 128GB estimated ship window was 11/4-11/13. I was hoping to get it before I went out or town lol. I left last night and it shipped last night. I've waited almost a month another 7 days won't kill me! Be patient it looks like all the back orders are being filled but the method they are using only AT&T knows lol. Good luck and once again DON'T GIVE UP JUST YET!
Nice to know. My SG 128GB 6+ (premier) ordered on 9/12 is still floating somewhere in the ether
While I'm glad you got your phone, I'm still <censored so your screens don't melt> angry. Not only did you order the exact same phone after me, and got a later estimated ship date, you got yours.
Yeah there were people that ordered in October that got their phones already. I don't know what the heck AT&T is doing. I hope you see movement by the end of this week! Lol @ censored so your screen doesn't melt!
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Yeah, still can't beat a free hot spot.
It's also making me laugh seeing people saying hold on a little longer. I did that and I'm not playing those waiting games. I'd rather put the same efforts into checking other stores
Yep me too. This is att's fault on the shipments. Screw them, I may just pay the ETF and go to verizon...
ETA: Same exact phone BTW.
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The only way AT&T will improve is if it hits them in the wallet. Leave them for other carriers! That's what I did!
I would be very interested what smaller carrier you go with should you go that route. I too am thinking nuking about that. Thanks.
Today, my status on the website changed. It went from 10/13 - 10/22 to "Backordered." No estimated shipping dates.
Oh wow, sorry to hear that. I think only a couple of posters with the same shipping window got theirs shipped.
called the 877 number this morning and asked why I haven't received any updates since my credit card was charged yesterday. the agent I spoke with said no changes seen as of now, i still have the 11/9-11/27 window. agent filled out an escalatin ticket for me. keeping my fingers crossed.
Don't get your hopes up. "Escalating" means you'll wait 8 days, have to call them back (although they say they'll call you about the escalation), only to get the answer, "sorry, since it's an automated system, we have no control over ship date."
Last night when I checked my status was:
Website: Backordered with no shipping dates
877: Backordered
This morning:
Website: Preparing to ship (10/13 - 10/22)
877: Being Processed estimated ship date 10/13 and 10/22
-----------------------------
Apple iPhone 6 Plus / 128 GB / Space Gray / ordered on AT&T website (not premier) 9/12 at 8:05 AM EDT - shipping address Georgia.
Website: Backordered with no shipping dates
877: Backordered
This morning:
Website: Preparing to ship (10/13 - 10/22)
877: Being Processed estimated ship date 10/13 and 10/22
-----------------------------
Apple iPhone 6 Plus / 128 GB / Space Gray / ordered on AT&T website (not premier) 9/12 at 8:05 AM EDT - shipping address Georgia.
Did this ever change for you? My order has said backordered on 877# for 37 days and has now turned to "unable to locate your order". Looks like you still haven't received your phone as of a couple day ago.
The 64GB 6 Silver has now been changed to 11/01-11/14
The 16GB 6 SG now says "Backordered" and no new shipping date.
Very frustrating
. I don't understand why the dates aren't more accurate. This is the 21st century, Apple knows their exact manufacturing yields. They should be able to tell AT&T exactly how many phones are coming their way and when. AT&T should then be able to tell us exactly when our phones will come. I don't mind the waiting so much, IF I KNOW how long the wait is going to be.Also, it seems that AT&T has lowered the rotation of the ad with Lily reading the customer's mind and saying "We have the new iPhone!" NO YOU DONT!
Some info for those still waiting. I went to an ATT corporate store metro Detroit area yesterday evening to try and collect my $300 rebate for the 5s I replaced with 6 Plus.
I ordered on first day and got the 6 Plus just short of 4 weeks later. Received e-mail about sending in 5s for the rebate offer. Decided to try ATT store rather than wait four to six weeks for mail in.
Worked like a charm. In and out within ten minutes. They took my number, checked serial of 5s, confirmed it functioned and issued $300 gift card. Used it immediately to pay next bill. Totally ok with nicks around edges and anodizing rubbed off on spots back of phone.
I asked about their 6 Plus sales. They received 10 for first day and only 2 more since than. So based on this it appears that ATT is prioritizing their ordered backlog. At least based on this one store's anecdotal information.
I ordered on first day and got the 6 Plus just short of 4 weeks later. Received e-mail about sending in 5s for the rebate offer. Decided to try ATT store rather than wait four to six weeks for mail in.
Worked like a charm. In and out within ten minutes. They took my number, checked serial of 5s, confirmed it functioned and issued $300 gift card. Used it immediately to pay next bill. Totally ok with nicks around edges and anodizing rubbed off on spots back of phone.
I asked about their 6 Plus sales. They received 10 for first day and only 2 more since than. So based on this it appears that ATT is prioritizing their ordered backlog. At least based on this one store's anecdotal information.
The 64GB 6 Silver has now been changed to 11/01-11/14
The 16GB 6 SG now says "Backordered" and no new shipping date.
Very frustrating
Also, it seems that AT&T has lowered the rotation of the ad with Lily reading the customer's mind and saying "We have the new iPhone!" NO YOU DONT!
I keep yelling the same thing every time I see it as well! You lieing beyotch! No the hell you don't!!
UPDATE AND HAPPY NEWS!!!!!!
Just 2 hours ago I checked my status and my shipping date had been moved back to 11/1-11/14. Just happened to check it just now and it shows shipped with a tracking number! It will be here tomorrow
Original info...
6/silver/64gb ordered on 9-23 with original ship dates of 10/13 to 10/22. No changes the entire time until today when they moved my shipping window to 11/1 to 11/14.
There is hope people!! I hope others with the elusive 6/silver/64gb are seeing movement as well!!!
I ordered exact same phone 4 days after you from a brick & mortar AT&T store. Based on this, I should see movement by the first of next week.