I preordered through AT&T using the NEXT program an iPhone 6 64GB Space Gray at about 9:50am CST on Friday, September 12th. I got a confirmation e-mail from AT&T at 10:04am, and the 2 subsequent "Order Processed" text messages from AT&T later that evening. After I got those texts, I checked the order status using the link in the e-mail and it gave me an estimated shipping date of 10/13-10/31. This was ordered through the Premier Store due to the FAN number that we have through work.
I checked my credit card statement online, and I currently still have two pending charges from AT&T that appeared on Friday the 12th; one for $1 and another for $67.50, which I can only assume is the sales tax based on the unsubsidized price of the phone (9% sales tax where I live). But what's weird about those charges is that in the confirmation email that I received from AT&T, it says that I would be charged for taxes when the order shipped for a total of $79.85. So I'm not really sure where that number came from.
As of about 5 minutes ago, my shipping status has not changed. The only change was that on Sunday the estimated dates disappeared and the order appeared as "Backordered", just like many people here saw on their own orders. But at some point last night the shipping dates reappeared and they are the same 10/13-10/31. Depending on where I check and what number I call, I get different information. If I check going through my online account, there is no record of my preorder. The 877 and the 866 numbers also turn up no record of my preorder when I use the automated system. But when I use the link in the e-mail I get the shipping estimate of 10/13-10/31.
Due to the fact that the two 8** numbers couldn't find my order, I got nervous about whether my order was actually placed, so I finally decided to chat online with a representative at AT&T today. I asked what the shipping estimate of my phone was. I gave her the order number and my cell number, and she said just that the order was in progress. So then I asked her if that meant that the shipping information was not available yet. She then went and "checked" again, and then came back and asked me the model, size, and color of the phone I ordered, which I thought was weird because you would think that the agent would be able to see that through the order number. But anyway, I cheerfully obliged, and she came back with a shipping estimate of "around September 19th." This in spite of what the website still says 10/13-10/31.
So basically, I don't think anyone knows what's going on. I was not expecting to receive my phone on the 19th since I did order it 8 hours after preorders went live. I did, however, not expect to have to wait over a month to receive it. So I'm hoping the agent was correct! Either way, I think I've done all I can do to try to check on the status, and now I'm just going to sit back and see what happens!
