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AT&T Premier Down?

Hooray for things finally working 2 hours after they were supposed to work. So glad I'm a valued premier customer. I don't know why I set my alarm for 3am...I should have know this was going to be a cluster-f*&$

Now to check the shipping status OCD style for a week.
 
how do you guys see the iPhone 4S i don't even see when i want to add it and my line is eligible for it
 
jrlepage said:
I went through Apple and it said "Your iPhone has been reserved," gave me a reservation number and said "we will e-mail you at **** when it's time to complete your order. At that time, you can link back to the Apple Store to confirm eligibility, and your iPhone voice, data and messaging plans. You can then place your order, and your new iPhone will be shipped to your door."
Click to expand...

I got this too from Apple. I'm assuming they will check upgrade eligibility later when the AT&T employees finally make it to work in a few hours to fix what the eff ever happened.

I get my email pushed to my phone via exchange so hopefully I'll hear something by 9a.m. otherwise I'll just order again. I'll order ten of those mofos if I have to, I refuse to wait in line at the apple store again.
 
Data plan not compatible with device?

I got my reservation through Apple, but I don't trust it so I finally got through to AT&T only to be given a prompt that my "Data plan is not compatible with this device."
I have the old unlimited data plan that was grandfathered in. I don't understand this.

JUST ****ING ONCE I'D LIKE FOR AT&T TO HAVE THEIR GODDAMN **** TOGETHER. JUST ONCE! I'VE BEEN ONLINE SINCE 3AM AND AT&T ****ED THE ORDERING PROCESS THROUGH APPLE AND NOW THEIR TRYING TO **** US BY BEING UNPREPARED AND FULL OF ****.

****.
 
disarticulate said:
I'll order ten of those mofos if I have to,
Click to expand...

Lmfao... I must be slap-happy from lack of sleep, because that just made me crack up... :D

I just hope our "reservation" actually means we're already in a queue and get one on the 14th like it said, and it's not a function of who sees their e-mail and enters payment info fastest when that time comes.

I could go through AT&T, but with no AppleCare+ option visible I don't want to risk it, since that's supposed to be on the same ticket.
 
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A5313e Safari/7534.48.3)

On the Premier upgrade site, how do I opt out of the upgrade price + 2 yr contract, and just pay 650 + tax?
 
jrlepage said:
I just hope our "reservation" actually means we're already in a queue and get one on the 14th like it said, and it's not a function of who sees their e-mail and enters payment info fastest when that time comes.
Click to expand...

This is on the email that Apple sent me a few minutes ago confirming my reservation.

"Frequently Asked Questions
Why am I unable to complete my order right now?
We are currently unable to reach your carrier’s systems to process the information that you have provided. We will hold on to the information you have entered and use it to confirm phone pricing and eligibility for your account."
 
jrlepage said:
I went through Apple and it said "Your iPhone has been reserved," gave me a reservation number and said "we will e-mail you at **** when it's time to complete your order. At that time, you can link back to the Apple Store to confirm eligibility, and your iPhone voice, data and messaging plans. You can then place your order, and your new iPhone will be shipped to your door."

I wonder if I should just order through AT&T... Has anyone been able to order AppleCare+ with their AT&T pre-order?
Click to expand...

That happened to me too so I just ordered through AT&T. I don't want to sit around and wait for apple to email me to pay for my order. I was worried it would end up being in a delayed batch or something. I thought I remembered that happening to some people with the 3GS but I could be wrong.
 
BassetCase said:
That happened to me too so I just ordered through AT&T. I don't want to sit around and wait for apple to email me to pay for my order. I was worried it would end up being in a delayed batch or something. I thought I remembered that happening to some people with the 3GS but I could be wrong.
Click to expand...

Same thing here. Got a reservation from Apple, but no email and you can't get back into the system to check the status.

ATT Premier came back up, so I just upgraded with them. Easy Peasy.

It did cough up "we need to change your data plan for your new device", but the invoice says the same old "Data Plan for iPhone $30.00" that I've always had.

G'night all....

Richman
 
I just successfully added a line to our premier account and got the 16gb white. Took a couple tries and about 3 Gateway timeouts before it went through.
 
Got my confirmation for upgrading two of our Premier lines through AT&T's Premier website. Fully functional!
 
dpilk said:
I got my reservation through Apple, but I don't trust it so I finally got through to AT&T only to be given a prompt that my "Data plan is not compatible with this device."
I have the old unlimited data plan that was grandfathered in. I don't understand this.

JUST ****ING ONCE I'D LIKE FOR AT&T TO HAVE THEIR GODDAMN **** TOGETHER. JUST ONCE! I'VE BEEN ONLINE SINCE 3AM AND AT&T ****ED THE ORDERING PROCESS THROUGH APPLE AND NOW THEIR TRYING TO **** US BY BEING UNPREPARED AND FULL OF ****.

****.
Click to expand...


I got the same message and went ahead and ordered, and only because I tested what would happen if I clicked the change link in the data field and selected one of those plans - when I did that, then I got another warning that let me know that I was removing unlimited data from my plan. I did not get that alert when they told me they were selecting a compatible plan for me (coming from blackberry) So I felt confident that I was okay.
 
Juan007 said:
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A5313e Safari/7534.48.3)

On the Premier upgrade site, how do I opt out of the upgrade price + 2 yr contract, and just pay 650 + tax?
Click to expand...

rethink possible
 
utwarreng said:
Got my confirmation for upgrading two of our Premier lines through AT&T's Premier website. Fully functional!
Click to expand...
How in the world you seeing on your list to pick the iPhone 4S???? when i go through i don't see it i am eligible for an upgrade
 
Walter Bell said:
I just successfully added a line to our premier account and got the 16gb white. Took a couple tries and about 3 Gateway timeouts before it went through.
Click to expand...

Did you port a number? I can't find this option. I need to port 3 lines from VZW to AT&T.
 
Did AT&T Premier deny anyone's credit card?

I placed 2 different orders for my phone and my wife's phone with the same card, got confirmation emails for both, and then 1 email stating that my card could not be processed on just one of the orders

disclosure: my card is nowhere near its limit and never gets there (just checked it)
 
Krayzie116 said:
How in the world you seeing on your list to pick the iPhone 4S???? when i go through i don't see it i am eligible for an upgrade
Click to expand...

Once I logged in through the main page and checked my eligibility for an upgrade, it showed it to me as the first option to choose.
 
utwarreng said:
Once I logged in through the main page and checked my eligibility for an upgrade, it showed it to me as the first option to choose.
Click to expand...
looks like i won't be getting this phone awhile now i'm switching over to personal skip premier
 
sevimli said:
It was not possible 2 years ago. You need to get your shipment first, then you call them back and port the numbers over the phone. :cool:
Click to expand...

I instead upgraded 2 lines on AT&T and then added 3 lines from the Apple site. I think I might have entered my wrong password for the Verizon Account I'm porting from. I hope that doesn't effect anything...
 
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