That's fine ....
AT&T wants to screw us over as customers? I'm in charge of all of our corporate telephony and Internet broadband service where I work, and I'm pulling the plug on *all* of our AT&T services we've used for the last 5-10 years.
We've been stuck in 5 year contracts with them on our T1 circuits for voice and data at multiple locations, but almost all of those are expiring now. I already switched out our Internet service a few months ago when that contract expired, and saved over $140/month with a circuit provided by Covad.
I just switched one of our locations from AT&T to Windstream for their voice circuit last month, and again, it should net a decent monthly savings. (With AT&T, they were charging us for long distance calls, on top of the monthly fee for the circuit itself. Windstream throws 2000 long-distance minutes into the package, and still costs a bit less per month than AT&T did for the circuit.)
The AT&T voice circuit in this location is on the chopping block too, next month! Even if I don't see a savings, I'm willing to switch them on principle. (Tired of calling for assistance when a circuit is down and their bureaucracy making it turn into a 1-2 day long project to get it fixed! Inevitably, a whole day after a trouble ticket is finally resolved, some tech. of theirs who wasn't notified calls me to update me with the "status" of the ticket -- giving me outdated information. WTF?)
Admittedly, at home, I'm still using their U-Verse service for TV and Internet (but won't pay their inflated rated for the U-Verse phone portion -- so I use PhonePower, LLC for that). But in that case, I'm stuck because my only other viable option is the local cable company, who I have major customer service issues with and refuse to use anymore.
I'm going to have to think *really* hard about getting the new iPhone at this point.....
I thought AT&T was overdue for some horrendous decision to make it's customers livid. It's about time.