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did everyone trade in a corporate store prior to ordering or after.
I traded in after I picked up my 12 Pro from the Apple store. I waited a couple of days and then traded in my 11 Pro at a corporate AT&T store

Wanted to make sure I was going to like the 12 pro:) before letting go of the 11 Pro
 
did everyone trade in a corporate store prior to ordering or after.
I bought the 12 pro from apple first. After I picked it up and new I was keeping it I tried to trade in my xr at a corporate store. They said they couldn’t do it since I bought my 12 pro from apple. I ended up mailing it in that same day. I received the text message that everything was good to go on Monday.
I guess my answer to your question is I bought the phone first.
 
I bought the 12 pro from apple first. After I picked it up and new I was keeping it I tried to trade in my xr at a corporate store. They said they couldn’t do it since I bought my 12 pro from apple. I ended up mailing it in that same day. I received the text message that everything was good to go on Monday.
I guess my answer to your question is I bought the phone first.
That is strange they told you they cannot accept it since you bought from Apple. I did exactly the same thing and had no problems turning my trade in at an AT&T store.
 
My credits started applying this bill. 2 of 30. So good luck all. Just takes time. And I mean 5 weeks total for me.
 
My credits started applying this bill. 2 of 30. So good luck all. Just takes time. And I mean 5 weeks total for me.

Same. Just checked my bill and got 1 and 2 of 30 for this month.
Going forward it’ll just be one of them, however catch up credits.

Glad to see everything worked out though and no problems.
 
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So how does it work? My dad did a trade in a phone for the $1000 for the note ultra and I traded in a iPhone 8 for a 12 pro for $800.


So it’s meant to lock you in for 30 months or so and can’t payoff early to upgrade?
 
So how does it work? My dad did a trade in a phone for the $1000 for the note ultra and I traded in a iPhone 8 for a 12 pro for $800.

When you check your bill, you will see a monthly charge for the phone, as an example $33.3 for the iPhone 12 - $999/30. And you will see a credit of $26.67 - $800/30, for the next 30 months.
 
When you check your bill, you will see a monthly charge for the phone, as an example $33.3 for the iPhone 12 - $999/30. And you will see a credit of $26.67 - $800/30, for the next 30 months.

Is next up for $5 more meant to allow you to upgrade early with or without trading back the phone?

Also so with the credit of $26.67, I’m paying the difference and AT&T is paying the $26.67 correct? These are our first time trading in any phones. So we just paid off our XR XS etc and then trading them in.

Shouldn’t it be $999 minus 800 = 199/30?
 
Is next up for $5 more meant to allow you to upgrade early with or without trading back the phone?

Also so with the credit of $26.67, I’m paying the difference and AT&T is paying the $26.67 correct? These are our first time trading in any phones. So we just paid off our XR XS etc and then trading them in.

Shouldn’t it be $999 minus 800 = 199/30?
They do it differently. They don’t just charge you the $199/30.
They charge you the $999/30, and give you a credit of $800/30. Since many people aren’t trading in phones they just get charged the $999/30 and don’t see a credit, however since you did trade in a phone, they give you a credit. Simplifies it for everyone. Also, if they charged you $199/30, you’d technically just have to pay the $199 and get the finance off your account, while in this case, you’d have to pay the $999 or whatever is remaining to get rid of the finance off your account.

I’m not too well versed on the next up, but yes, I think that is exactly what it is. You get to upgrade early with giving the phone back. However you’d obviously lose the remaining credits. If you want to take advantage of the full $800, you wouldn’t trade it in early.
 
They do it differently. They don’t just charge you the $199/30.
They charge you the $999/30, and give you a credit of $800/30. Since many people aren’t trading in phones they just get charged the $999/30 and don’t see a credit, however since you did trade in a phone, they give you a credit. Simplifies it for everyone. Also, if they charged you $199/30, you’d technically just have to pay the $199 and get the finance off your account, while in this case, you’d have to pay the $999 or whatever is remaining to get rid of the finance off your account.

I’m not too well versed on the next up, but yes, I think that is exactly what it is. You get to upgrade early with giving the phone back. However you’d obviously lose the remaining credits. If you want to take advantage of the full $800, you wouldn’t trade it in early.

I’d have to pay the $999 when the trade in credit is $800? And what do you mean they give me a credit of $800/30? That’s saying they divide $800 over 30 months? But the trade in offer is $800 off the phone
 
I’d have to pay the $999 when the trade in credit is $800? And what do you mean they give me a credit of $800/30? That’s saying they divide $800 over 30 months? But the trade in offer is $800 off the phone
It is $800 off the phone BUT over 30 months.

So if the phone you bought was $999, on your bill for the next 30 months you would see a charge of $33.3.
You traded in a phone and you are getting $800 for your trade it for the next 30 months, you will see a credit of $26.67.

The difference is what you will pay.
 
It is $800 off the phone BUT over 30 months.

So if the phone you bought was $999, on your bill for the next 30 months you would see a charge of $33.3.
You traded in a phone and you are getting $800 for your trade it for the next 30 months, you will see a credit of $26.67.

The difference is what you will pay.

Oh so basically $33.30 minus $26.67 is what I’ll be responsible? Over 30 months or less with Next up?
 
Oh so basically $33.30 minus $26.67 is what I’ll be responsible? Over 30 months or less with Next up?
Exactly.
You will be responsible for $33.30 minus $26.67. However, for next up you will also add another $5.

So $33.30-$26.67=$6.63+$5=$11.63
 
Oh so T-Mobile does it better
T-Mobile didn’t have an $800 trade in for iPhone 8’s and above this year - If I’m not mistaken.
The best they had was $500 off, and you had to have an XS Max at least. Then if you had been a member for 5+ years they’d give you an extra $200.
Which is still less than $800.
 
So trade ins are different with AT&T and maybe even Verizon than with T-Mobile? After trading in phones with T-Mobile my payments went from 30 months to 11.
Well the thing is this. AT&T: Super greedy. They could give you $700 outright and the. You would just have a balance of $300. Buttttttt they’re not nice. By splitting it up into monthly credits there are doing multiple things. A. Forcing you to stay with them for 30 months or you lose your credits
B. Forcing you to keep the same phone for 30 months, or you lose the credits. It’s pretty smart business wise. Very crappy for consumers lol
 
Well the thing is this. AT&T: Super greedy. They could give you $700 outright and the. You would just have a balance of $300. Buttttttt they’re not nice. By splitting it up into monthly credits there are doing multiple things. A. Forcing you to stay with them for 30 months or you lose your credits
B. Forcing you to keep the same phone for 30 months, or you lose the credits. It’s pretty smart business wise. Very crappy for consumers lol
But most people don't upgrade every year, so its actually good for a majority who don't need the latest and greatest, which is a majority of people.
 
But most people don't upgrade every year, so its actually good for a majority who don't need the latest and greatest, which is a majority of people.
Right, thats why I took the offer. My X stayed with me for a little over 3 years. But it's still a crappy business practice because from what I've gathered on this forum from those who do upgrade every year or two, they aren't being told their credits will stop. Its borderline bait and switch. They attracted you with the $700/$800 offer, but then if you upgraded within a year, you only got $350 or $400. PLUSSS, if you upgrade every year youre most likely paying for Next Up which is another $5 rip off. God, the more I think about it, the more I dislike AT&T lol
 

Great news! We received your Trade-In Device and will verify your promotional eligibility. We see you participated in our Trade-In offer for monthly credits off your new device purchase by trading in a device. We’ll let you know via SMS within 14 days once your credits have begun.


If we are unable to confirm promotion eligibility, you will receive an AT&T promotional card by mail, OR a one-time bill credit, in an amount that reflects the AT&T market value for your device. Your AT&T promotional card or one-time bill credit will be received within approximately three weeks, if eligibility is not confirmed.”

moving along the process it seems
 
Right, thats why I took the offer. My X stayed with me for a little over 3 years. But it's still a crappy business practice because from what I've gathered on this forum from those who do upgrade every year or two, they aren't being told their credits will stop. Its borderline bait and switch. They attracted you with the $700/$800 offer, but then if you upgraded within a year, you only got $350 or $400. PLUSSS, if you upgrade every year youre most likely paying for Next Up which is another $5 rip off. God, the more I think about it, the more I dislike AT&T lol
Dude no offense but anyone with proper common sense would realize/know the whole point of offering the new iPhone at a massive discount is to keep you tied in for 30 months of their service. Otherwise they wouldn't offer you the deal.
 
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