Has anyone who traded in their iPhone SE 2nd Gen received their credits on their bill? For background, when this upgrade offer first launched shortly after the iPhone 12's were introduced, AT&T was offering $800 for the iPhone SE 2nd Gen. Sometime around early November (don't know the exact date), AT&T changed the offer for the iPhone SE 2nd Gen to only offer $350 for the upgrade - this offer has remained. Obviously everyone who purchased their iPhone 12's prior to the reduction of the credit from $800 to $350, should still receive the $800 credit.
Fast forward to today when I received my first bill where the credits started an I am only receiving $11.67/month ($350 total) for the iPhone SE 2nd Gen's that we traded in. Curious if anyone else is experiencing the same.
When I traded this in at the local corporate AT&T store, the store manager helped me (due to yet another issue) and traded in all 6 phones. He noted that while the receipt he printed for me to keep only shows we will receive $350 (as that's the current offer), AT&T/the system will know when we purchased the phones and will actually provide the full $800 credit. He even wrote a note on the back of the receipt with this explanation after I asked him to. Now I apparently get to revisit him at the store to somehow get the $900 we will be missing - that should be a lot of fun. Curious of anyone else's experiences. Thanks.