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Great news! We received your Trade-In Device and will verify your promotional eligibility. We see you participated in our Trade-In offer for monthly credits off your new device purchase by trading in a device. We’ll let you know via SMS within 14 days once your credits have begun.


If we are unable to confirm promotion eligibility, you will receive an AT&T promotional card by mail, OR a one-time bill credit, in an amount that reflects the AT&T market value for your device. Your AT&T promotional card or one-time bill credit will be received within approximately three weeks, if eligibility is not confirmed.”

moving along the process it seems
It was exactly 14 business days from when I received the email until I received the SMS.
 
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Dude no offense but anyone with proper common sense would realize/know the whole point of offering the new iPhone at a massive discount is to keep you tied in for 30 months of their service. Otherwise they wouldn't offer you the deal.
Congrats Einstein, you just told half this thread that they don't have common sense. Obviously the point of the deal is to lock you into AT&T for a set amount of time. But that doesn't change the fact that AT&T's advertising practices are slimy.
 
Congrats Einstein, you just told half this thread that they don't have common sense. Obviously the point of the deal is to lock you into AT&T for a set amount of time. But that doesn't change the fact that AT&T's advertising practices are slimy.
I seriously doubt half this thread didn't understand how this deal works. That's how all carrier deals work when huge discounts are involved.

There is nothing slimy about this. The 30 month agreement is pretty clear on all their sites.
 
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I seriously doubt half this thread didn't understand how this deal works. That's how all carrier deals work when huge discounts are involved.

There is nothing slimy about this. The 30 month agreement is pretty clear on all their sites.
If you're so obliged I invite you to go through all 1429 posts ;)
And it is slimy to get you in the door with $700 or $800, get you to pay $5 a month to upgrade early, and then at the end of the day when you take advantage of the service that you paid $5 extra for, get told that you will forfeit $350 or $400.
 
If you're so obliged I invite you to go through all 1429 posts ;)
And it is slimy to get you in the door with $700 or $800, get you to pay $5 a month to upgrade early, and then at the end of the day when you take advantage of the service that you paid $5 extra for, get told that you will forfeit $350 or $400.
I've actually followed this thread pretty closely.

Again, no carrier is going to offer such a massive discount without a catch. Every site says this is with the agreement of a 30 month contact. You break that contract at any time, you lose the credits. That's the whole point of the contract.
 
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I've actually followed this thread pretty closely.

Again, no carrier is going to offer such a massive discount without a catch. Every site says this is with the agreement of a 30 month contact. You break that contract at any time, you lose the credits. That's the whole point of the contract.
As have I.
Terms do not state that you are in a contract. AT&T doesn't even offer contracts anymore. Instead they do installments, which for the most part act as a contract. Considering that the person is upgrading to another phone on AT&T, there is 0 reason why the credits should seize. When you tick the $5 a month for Next Up, they make 0 effort in telling you this, which again, is slimy.
 
As have I.
Terms do not state that you are in a contract. AT&T doesn't even offer contracts anymore. Instead they do installments, which for the most part act as a contract. Considering that the person is upgrading to another phone on AT&T, there is 0 reason why the credits should seize. When you tick the $5 a month for Next Up, they make 0 effort in telling you this, which again, is slimy.
It says 30 month agreement on every page of this offer. That means a contract mate. You break the contract, you lose the credits, and you owe money on the phone. It’s dead simple to understand and nothing slimy about it.
 
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It says 30 month agreement on every page of this offer. That means a contract mate. You break the contract, you lose the credits, and you owe money on the phone. It’s dead simple to understand and nothing slimy avori it.
Harvard Law is calling. They want to give you a legal dictionary. An agreement does not hold the same legal weight as a contract. It's alright man, we win some, we lose some.
 
Harvard Law is calling. They want to give you a legal dictionary. An agreement does not hold the same legal weight as a contract. It's alright man, we win some, we lose some.

When you get the iPhone at this huge discount, it’s the same thing as paying it off over a 30 month period. At any time you BREAK that contract/agreement, you will need to pay off the remaining balance on the iPhone.

It’s not complicated to understand. It’s not slimy. Your attitude towards me just shows that you are playing the victim on something that AT&T is perfectly clear about and that you are being an a** to me for no reason whatsoever. I’m sorry this is so hard for you to understand. I’m sorry your frustration for not being able to follow the obvious forces you to be rude to people pointing out the clear facts that you struggle with.

Goodbye for good.
 
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Buy a beater iPhone 8 to trade and sell your X at market price.
You should come out ahead of simply trading in the X.

if one is lazy, trading an X makes some sense. Even that is pushing it. I wouldn't do any higher up though: XS / Max, XR, 11 / Pro / Max.

personally

8 / 8+ is the sweet spot
 
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Harvard Law is calling. They want to give you a legal dictionary. An agreement does not hold the same legal weight as a contract. It's alright man, we win some, we lose some.
Harvard Law is calling and they said you should go to a different school.
For someone supposedly so knowledgeable about contracts you should know that the one thing you really need to do is to read them.
Losing the credits after paying off the phone was there in black and white for everyone to see.
If anyone didn't then they only have themselves to blame.
 
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Harvard Law is calling and they said you should go to a different school.
For someone supposedly so knowledgeable about contracts you should know that the one thing you really need to do is to read them.
Losing the credits after paying off the phone was there in black and white for everyone to see.
If anyone didn't then they only have themselves to blame.
When you get the iPhone at this huge discount, it’s the same thing as paying it off over a 30 month period. At any time you BREAK that contract/agreement, you will need to pay off the remaining balance on the iPhone.

It’s not complicated to understand. It’s not slimy. Your attitude towards me just shows that you are playing the victim on something that AT&T is perfectly clear about and that you are being an a** to me for no reason whatsoever. I’m sorry this is so hard for you to understand. I’m sorry your frustration for not being able to follow the obvious forces you to be rude to people pointing out the clear facts that you struggle with.

Goodbye for good.
Your context clues skills are very subpar. None of what I've mentioned even applies to me. I read my 30 month agreement. I traded in my phone and got my credits. And I'm keeping my phone for over 30 months. I'm simply here advocating for those who got shafted by AT&T's slimy practices. So..... congrats. Y'all played yourselves.
 
if one is lazy, trading an X makes some sense. Even that is pushing it. I wouldn't do any higher up though: XS / Max, XR, 11 / Pro / Max.

personally

8 / 8+ is the sweet spot
Agreed. It's the cheapest way to get the $700 credit. I'd be wary of holding out much longer though. The values of nearly all phones have been slightly dropping since these offers went up, and the iPhone 8 is already on the cusp of the $95 threshold required for the $700. So if you're gonna do that, move quick.
 
already put the order in and I'll trade in my X. couldn't pass up the deal. since I held onto the X for 3yrs, the 12 Pro I'd probably do the same.
 
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Has anyone who traded in their iPhone SE 2nd Gen received their credits on their bill? For background, when this upgrade offer first launched shortly after the iPhone 12's were introduced, AT&T was offering $800 for the iPhone SE 2nd Gen. Sometime around early November (don't know the exact date), AT&T changed the offer for the iPhone SE 2nd Gen to only offer $350 for the upgrade - this offer has remained. Obviously everyone who purchased their iPhone 12's prior to the reduction of the credit from $800 to $350, should still receive the $800 credit.

Fast forward to today when I received my first bill where the credits started an I am only receiving $11.67/month ($350 total) for the iPhone SE 2nd Gen's that we traded in. Curious if anyone else is experiencing the same.
When I traded this in at the local corporate AT&T store, the store manager helped me (due to yet another issue) and traded in all 6 phones. He noted that while the receipt he printed for me to keep only shows we will receive $350 (as that's the current offer), AT&T/the system will know when we purchased the phones and will actually provide the full $800 credit. He even wrote a note on the back of the receipt with this explanation after I asked him to. Now I apparently get to revisit him at the store to somehow get the $900 we will be missing - that should be a lot of fun. Curious of anyone else's experiences. Thanks.
 
The first of the credits showed up on my bill. I traded in my X on Nov 17 at an AT&T company store.
 
early on, it was just about every year or every other. OG>3G>3GS>4>5>6. then jumped from the 6 to X being in between those, I didn't care much for anything. design didn't change much. the latest and greatest chip, camera, ect didn't sell me anymore.
 
Has anyone who traded in their iPhone SE 2nd Gen received their credits on their bill? For background, when this upgrade offer first launched shortly after the iPhone 12's were introduced, AT&T was offering $800 for the iPhone SE 2nd Gen. Sometime around early November (don't know the exact date), AT&T changed the offer for the iPhone SE 2nd Gen to only offer $350 for the upgrade - this offer has remained. Obviously everyone who purchased their iPhone 12's prior to the reduction of the credit from $800 to $350, should still receive the $800 credit.

Fast forward to today when I received my first bill where the credits started an I am only receiving $11.67/month ($350 total) for the iPhone SE 2nd Gen's that we traded in. Curious if anyone else is experiencing the same.
When I traded this in at the local corporate AT&T store, the store manager helped me (due to yet another issue) and traded in all 6 phones. He noted that while the receipt he printed for me to keep only shows we will receive $350 (as that's the current offer), AT&T/the system will know when we purchased the phones and will actually provide the full $800 credit. He even wrote a note on the back of the receipt with this explanation after I asked him to. Now I apparently get to revisit him at the store to somehow get the $900 we will be missing - that should be a lot of fun. Curious of anyone else's experiences. Thanks.
Hmm. Truthfully I don’t think the store manager will be able to do much? Have you tried going down the route of calling the loyalty/cancelation department. Would you happen to have a picture of the initial offer to perhaps back up your claim. That would make it irrefutable. Good luck regardless, and keep us posted!
 
well darn, are they going to dock me for this? it's hardly noticeable and doesn't affect the camera.

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I don't want to mail it and then find out later I won't qualify for the $700 credit. if I do it in store, will they certify the credit there?
 
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