I would recommend doing it in store. They literally did not look at my phone at all when they gave me the paper stating it’s condition. There was a manager on here that said that he had to reprimand some employees in the past because they would state that the phone was in good condition but then once it got the trade in center it wasn’t in good condition. But regardless they had to give people credit as though it were in good condition. Also, up to $95 trade in value will get you the $700. Assuming that’s a 64gb iPhone X, the value for perfect condition is $195. Even if they Mark it in not perfect condition, I’m pretty sure the value is still above $95. You should be good.
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Carrier AT&T Trade In... $800 bucks?
- Thread starter ripsaw650
- Start date
- Sort by reaction score
yeah I remember trading in my wife's 5s or 6s, can't remember and the person at att just glanced really and didn't both to check it thoroughly although it was in great shape. I'll go into the store instead after I get my 12 Pro to make sure they give me the receipt showing the credit.
Got my notice for credit in a text today. I’m not sure if I’m interpreting it correctly. It says in My AT&T: “You have a pending $32.48 credit. The credit will appear on your next bill.”
This is not a double credit. I calculate a single month credit as $700/30= 23.33 credit per month. So imo it should be $46.66 for 2 months. Is this incorrect? I just paid my bill yesterday, since it was due today.
This is not a double credit. I calculate a single month credit as $700/30= 23.33 credit per month. So imo it should be $46.66 for 2 months. Is this incorrect? I just paid my bill yesterday, since it was due today.
Yes. I paid my bill yesterday, received the text today. See below.
IPHONE 12 PRO MAX 256GB SILVER - Installment 1 of 30
$39.97
Looks like I’m going to have to call and argue with them. The $23.32 is a double credit based on $350.00 trade in. Clearly NOT what was advertised. The phone was in absolutely flawless condition. The rep even commented that it looked like I had just unboxed it. She checked everything to make sure there were no defects and everything was working properly. Oh, the aggravation!
EDIT: @nasdaq19 any luck getting your trade value resolved?
Last edited:
Isn't this just your refund for your $30 upgrade fee? I got the same notice for the same amount after being credited for the upgrade fee. Nothing to do with the installments or their credits.
No. The credit for the upgrade fee was completely separate. That credit was $30 exactly, not $32.48. I’m not sure if it will be correct on my next bill, but I intend to find out. They need to honor what was promised. If that was all I was going to get for it, I would have kept it or gifted it to someone.
I had my $30 upgrade fee refunded to me, too, and the total that was credited w/ tax was $32.48.
How did you get the upgrade fee refunded? I asked about a refund of the fee while in a corporate AT&T store and they told me there was no way that it would be refunded.
I did a chat with Billing and asked to have it waived. Others have viewed their statements and clicked on dispute this charge and had it removed that way. See this thread:
ATT upgrade fee waived?!
I am on a FAN Account with AT&T (NYS Employee Discount, 20%) and part of that benefit includes no activation or upgrade fee's...among other benefits as well. If you work, you should call AT&T and see if the company you work for qualifies for some sort of discount/benefits. A lot of you AT&T...
forums.macrumors.com
Maybe you’re right. All I know is, my bill was reduced by EXACTLY $30. Maybe I should wait until my next statement is generated before calling AT&T to see if the correct monthly credit is being applied.
EDIT: I just checked my history again and it now shows the credit as being $32.48 instead of $30. The text I received about the trade in didn’t indicate the amount of monthly credits I would receive.
Last edited:
For anyone interested, I just saw this on Best Buy, which potentially brings the savings back to $800 again. There are offers for other carriers too.
Save $100 instantly on the iPhone 12 mini, iPhone 12, iPhone 12 Pro and iPhone 12 Pro Max with qualified new activation. No trade-in required. Plus, save up to $700 with qualified trade-in through AT&T.
Save up to $800*
on the latest iPhone models with qualified activation and trade-in for AT&T.Save $100 instantly on the iPhone 12 mini, iPhone 12, iPhone 12 Pro and iPhone 12 Pro Max with qualified new activation. No trade-in required. Plus, save up to $700 with qualified trade-in through AT&T.
My x had a cracked lens (known issue) and a faulty Face ID sensor so i made out pretty good
Tracking for my trade-in still shows in transit after 2 weeks. I received my first bill which already shows the first credit. Got the $30 activation fee waived also. My bill went up 3.50 using my unlimited plan from 2 years ago. Does not include 5g. Not a bad deal for a new Mini. I’ll ✔️ on my computer later when I get home to see where the extra fees came from.
The 5G plan I changed to cost the same amount as old share unlimited. In some cases cheaper. Even tho I don’t use 5G You get more data and more hotspot.
Just a question for everyone....I forgot to call and try to get my upgrade fee waived for our two lines. In previous years, I've done that ahead of time with no problem. Even though I've already paid my bill with the $60 in upgrade fees, would it do any good to try and call and get them to refund what I've already paid?
so the trade in i did in store still has not shown up.
I now have a second trade in which the store will not accept. I still haven't gotten the att shipment materials. is it possible to simply box it up and send it in myself? anyone have the mailing address?
I now have a second trade in which the store will not accept. I still haven't gotten the att shipment materials. is it possible to simply box it up and send it in myself? anyone have the mailing address?
When you have multiple lines you get a better deal. I’m on a single line so I choose the middle plan which is 5 less than what I am paying now, but gives me double the data, same hotspot. The elite plan was 5 more, that with the extra 3.50 they are charging me would have been 8.50 per month more. I really don’t need 100 gig data. The 5g kicked in immediately in the settings. Thanks
went to the store on my way home today to trade in my X. surprised how easy it was. in and out within 10mins. got a paper printout showing the trade in value along with the bill credit and all the phone trade in information.