Can you trade in the phone in person and verify with a human being in person that you'll get the credits applied?
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Carrier AT&T Trade In... $800 bucks?
- Thread starter ripsaw650
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Can you trade in the phone in person and verify with a human being in person that you'll get the credits applied?
Take pictures of the phone showing the screen and back. Turn it on, show the about screen info, camera app showing that the camera works. That way if they come back and say the phone was damaged etc you have proof that it wasn't. I say this because they said a phone that i traded in was damaged and it wasn't.
The AT&T rep I spoke to this morning said you could ship it in or bring it to an AT&T store and trade it in there. We’ll see if that turns out to be true.
I think bringing it in store is the preferred way so that way there is no funny games saying it arrived damaged, wasnt as described, etc.
I am increasingly tempted to get on this deal, and maybe buy an unlocked iPhone 8 if I can get one ~$200 locally
Not sure I want to trade in my Se2, its been great so far and I got a great deal on that one and it is unlocked
So this is a no brainer then. I have $66 remaining to own phone outright. Do deal and then trade in XS for $800 credit.
Yep, they’re offering $800 on the 12 and 12 Pro and $700 on the 12 mini and 12 Pro Max.
I wonder why only 700 on pro max and mini, even if you get a storage bumped mini that exceeds 700
maybe because they’re anticipating those will sell the best regardless and don’t wanna take the financial hit on subsidizing it too much
its more that returning it is the problem. but even with the info there is no way to get it to ATT. even trying to prove the phones were returned was hard even with tracking numbers and proof of shipping from the post office. I had all the records printed out even from Newgen who picks up the phones. its all up to the rep you talk too and then their supervises. it was hell getting credit for our returned phones.
I think it has to be mailed in. I would do it if it can be done in person. but I bet it has to be sent it to be tested.
1. AT&T Special Trade-In Offer: Monthly Price reflects net monthly payment, after application of AT&T trade-in credit up to $800 applied over 30 months after trade-in of eligible smartphone with minimum $95 trade-in value. Requires upgrade of an existing line (or activation of a new line in stores) and purchase of a new iPhone 12 mini, iPhone 12, iPhone 12 Pro, or iPhone 12 Pro Max on qualifying 30 month 0% APR installment plan, subject to carrier credit qualification. If buying on the AT&T Installment Plan with Next Up, customer is responsible and will not receive any credits for an additional $5/mo. for the Next Up upgrade feature. $0 down for well-qualified customers only, or down payment may be required and depends on a variety of factors. Tax on full retail price due at sale. Requires activation on eligible unlimited plan (visit att.com/plans/wireless for details). If you cancel wireless, credits will stop and you will owe the remaining device balance. Activation/upgrade fee: $30. Must trade in eligible smartphone in good condition at a participating AT&T location within 30 days from activation of new phone. Trade-in device may not be on existing installment plan. See att.com/tradein for terms and to check if your device is eligible. Bill credits are applied as a monthly credit over the 30-month installment plan. Credits start within 3 bills. Will receive catch-up credits once credits start. Wireless line must be on an installment agreement, active, and in good standing for 30 days to qualify. Installment agreement starts when device is shipped. To get all credits, device must remain on agreement for entire term and you must keep eligible service on device for entire installment term. Limits: One trade-in per purchase and one credit per line. May not be combinable with other offers, discounts or credits. Purchase, financing, other limits and restrictions apply.
Went through the entire thread and a little confused on upgrading pre-30 months with this offer.
Currently, I have an iPhone XR that I have ~$200 left on. I am planning on paying that off this week in preparation to trade it in.
Say I sign up for this promotion and upgrade my plan to one of the eligible ones (actually $15-20 cheaper per month). I will need to trade in my XR to ATT to receive the credits over the 30 months. If I choose to upgrade pre the 30 months, what would my upgrade costs be?
Do the monthly credits count as "installment payments" towards the cost phone? E.g. If I buy the iPhone 12 Pro, I get the credit for ~$26.67 per month and pay ~$7 per month. If I were to upgrade < 30 months, will the costs left on the line be less my payments + credits or just payments?
Currently, I have an iPhone XR that I have ~$200 left on. I am planning on paying that off this week in preparation to trade it in.
Say I sign up for this promotion and upgrade my plan to one of the eligible ones (actually $15-20 cheaper per month). I will need to trade in my XR to ATT to receive the credits over the 30 months. If I choose to upgrade pre the 30 months, what would my upgrade costs be?
Do the monthly credits count as "installment payments" towards the cost phone? E.g. If I buy the iPhone 12 Pro, I get the credit for ~$26.67 per month and pay ~$7 per month. If I were to upgrade < 30 months, will the costs left on the line be less my payments + credits or just payments?
Pay it off before the 30 months, your bill credits stop.
If one does sign up for the att installments w preorder and doesn’t like the 12, can you return the device and cancel installments within a return policy period?
AT&T chat could not answer this question for me...
do i have to have installment plans for this promotional credit or can i buy the phone outright? And get the promotional credits on my bill each month
do i have to have installment plans for this promotional credit or can i buy the phone outright? And get the promotional credits on my bill each month
surprised they can’t answer. The deal is contingentupon monthly credits for doing installments
outright buying the phone negates any sort of deal here
From: https://www.att.com/wireless/return-policy/
| Days After Purchase1 |
| Up to 14 days Amount of Refund Full refund less any applicable fees. Magic Leap: Returns only accepted if box is unopened. For warranty or support questions after box has been opened, visit www.magicleap.care iOS-specific online customer instructions: Prior to returning your device, all personal data should be erased and all security features (including Find My iPhone) should be disabled or removed. It is vital to complete this process to prevent being charged the full cost of your device. See instructions on how to disable or remove any security features from your device. |
| 15 days or more Amount of Refund Return directly to manufacturer. Refund subject to manufacturer warranty policy as follows: AT&T Certified Restored devices carry a warranty from the manufacturer of 90 days after purchase date. New devices carry a warranty of 1 year after purchase date. Apple devices: Refund subject to Apple warranty policy. New Apple branded equipment covered by Apple's one-year Limited Warranty. AT&T Certified Restored Apple branded equipment covered under Apple’s original Limited Warranty and will have at least 90 days or more remaining under warranty when sold. iOS-specific online customer instructions: Prior to returning your device, all personal data should be erased and all security features (including Find My iPhone) should be disabled or removed. It is vital to complete this process to prevent being charged the full cost of your device. See instructions on how to disable or remove any security features from your device. |
| Fees (Except Where Prohibited) |
| Device restocking fee: Up to $55. Apple devices: No restocking fee if device is returned unopened. Accessory restocking fee: 10% of purchase price for accessories $100 and over. |
| AT&T Early Termination Fee: Smartphone: $325 minus $10 for each full month you complete under the service commitment. For Puerto Rico customers with service agreements on or after December 21, 2013, refer to att.com/equipmentETF. Basic phone, mobile hotspot, or USB modem:$150 minus $4 for each full month you complete under the service commitment. Gaming and other devices without a service commitment: None. Other Fees: Subject to manufacturer warranty policy. |
Cosmetic blemish items are considered closeout items and are not eligible for return or exchange.
For warranty claims on Apple branded equipment, please refer to apple.com/support/oss for details.
For more information on Early Termination Fee (ETF), please refer to att.com/equipmentETF.
As someone who hasn’t used AT&T since the iPhone 4s, how do they facilitate those of us who like to upgrade yearly? Is that something that cannot be done with this deal? I’m hesitant to sign up for AT&T because of how obtuse they tend to be with details of these kind of things, but $800 off a new phone is very tempting.
You will want to check out the AT&T Installment Plan with Next Up. Extra $5 month, and you'll be eligible for a yearly upgrade per such terms.
AT&T Next Up - Monthly Installment Phone Plans
Upgrade your phone faster with AT&T Next Up, or choose low monthly payments with the AT&T Installment Plan. $0 down & $0 interest with either plan.
www.att.com